As a supervisor, it can be stressful to think about and have difficult conversations at work. We tend to avoid such discussions, putting them off and hoping the problem will go away. Maybe you tried and it went badly. Or maybe you fear that talking about an issue will only make things worse. But you can take a planned and thoughtful approach to having difficult conversations about workplace issues including employee performance, corrective actions and letting people go.
In this session you will learn:
- Why you should stop avoiding difficult discussions at work
- How to prepare yourself for a difficult conversation
- How, when and where to have the conversation
- What to do after the discussion
Presenter: Christian Codrington, CPHR
Christian has held senior management roles with a number of significant employers throughout his career prior to starting Forum HCM. In his current engagement, Christian is building the human resource function at the Industry Training Authority. This has included updating and implementing a revised compensation framework, marketing and updating the benefits plan and developing a performance management system.
Prior to this role and while at the Chartered Professional in Human Resources – BC (CPHR), he led teams responsible for professional development, metrics, and the office of the registrar for the CHRP designation. Christian was also responsible for government relations, starting the association down its path to become a self-regulated profession.
Before CPHR, Christian was with Best Buy Canada, leading a human resource team. He has also worked at Starbucks Coffee, as an employee/labour relations specialist and coach to senior leaders and staff; the Children’s & Women’s Health Centre of BC (C&W), and Service Canada in various HR/LR roles. In his previous jobs he has been responsible to deliver many human resource related initiatives, negotiated, interpreted and managed within the parameters of numerous collective agreements, as well as represented each organization at administrative tribunals, such as the Labour Relations Board, the Human Rights Tribunal and small claims courts.
He has appeared in dozens of radio, print and television features including the Vancouver Sun/Province, Globe & Mail, Business in Vancouver, Global News, CBC News, the Current, the Early Edition providing expert commentary on human resource related subjects.
Christian graduated from Simon Fraser University with an undergraduate degree in Business Administration concentrating in Organizational Behaviour. He also supplemented those learnings with two certificates from the Justice Institute of BC. One in Conflict Resolution and Third Party Negotiation and another in Mediation.