WEBINAR: Writing Effective Emails

How do you write emails that are effective, clear, and concise?

With an increase in reliance on working and connecting remotely, emails are more important than ever as a key communication medium. Clients and colleagues expect your emails to be clear and to the point, whether they are reading from a mobile phone or device.

This 90-minute webinar is focused on giving you the tools to write effective emails. We will cover key topics, including:
Writing persuasively for different audiences
Having clear subject lines
Structuring your emails—using a direct approach for maximum impact
Incorporating clear topic sentences
We’ll review effective and ineffective emails and you’ll be able to immediately incorporate key takeaways for your writing. There will be an opportunity for you to ask questions as well.

About the Instructor

Eric Tung has a Master of Arts in English from the University of British Columbia (UBC). He is an English Instructor at UBC’s Extended Learning, where he teaches professional writing and communications courses. He is also a Lecturer at Simon Fraser University, where he teaches Business Communications at the Beedie School of Business. As a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including construction, engineering, and consulting firms.

Eric is also a Change Management Consultant and specializes in change management strategy and implementation, organizational readiness and assessments, stakeholder engagement, coaching, facilitation, instructional design, training, and technical and business communications. He has extensive experience in the municipal, utilities, academic, and technical sectors.