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CREATED:20160810T153726Z
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UID:5957-1490601600-1490718600@trainingnetwork.ca
SUMMARY:Communications Skills
DESCRIPTION:This Gold Seal Certified Course is designed to improve skills in communication for supervisors and management in the office and in the field. \n\nParticipants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others. \nThe course will also cover the following: \n\nEffective Leadership through Communication Skills\nDealing with Difficult People\, Conflict and Confrontation\nAssertive Training and Speaking Skills\nCommunicating Motivation\nCommunication through Body Language\nManaging a Good Impression to Clients\nConstructive Use of Anger and Persuasion Skills\nAnger and Conflict Management Skills\nCommunicating Discipline and Termination\nResolving Disputes through Communication\nHow to Prepare for and Facilitate Meetings\nCommunication through Writing Skills\nDrafting and Preparing Proper Reports and Correspondence\nCommunicating Teamwork to Staff and Workers\n\n Register Now!
URL:https://trainingnetwork.ca/event/communications-skills-4/
LOCATION:RCABC Training Room\, 9734 201 Street\, Langley\, British Columbia\, V1M 3E8\, Canada
CATEGORIES:Business,Human Resources,Management
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