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UID:8946-1571904000-1580214600@trainingnetwork.ca
SUMMARY:Microsoft Outlook - Langley
DESCRIPTION:Tired of living in your Inbox? Maybe you shouldn’t be there. Learn how to create a powerful time management dashboard in Outlook that will show you what you need to do on one screen and allow you to manage your priorities and schedule. Learn key setting changes in Outlook and a handful of keyboard shortcuts that can eliminate 100’s of mouse clicks per day and keep you more focused on what is most important in your day and better manage and delegate work. \nThe following list summarizes skills that students will be comfortable with after this course. \n• Learn time saving tips for managing your calendar \n• Create an effective file/e-mail management system \n• Learn the 5 D’s of e-mail management to keep your Inbox empty \n• Understand how to use Tasks and To-dos \n• Create a single dashboard to manage almost everything you need to do in Outlook on one screen \n• Use Outlook to assess priorities and level workload for the week \n• Learn to file and forward e-mails with a single click \n• Utilize search folders \n• Learn to delegate\, manage and track work \n• Learn how to run multiple small projects using Outlook \n• Use time saving advanced e-mail functions such as redirect\, delay or set expiry dates for e-mail messages and voting buttons \nCourse duration: 4 Hours \nWant to take Outlook with OneNote Training? Click here to register: https://citn.simplesignup.ca/5220/ \nThe course assumes that students have completed the Microsoft Outlook course or have a good working knowledge of Outlook. \nThis hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises. \nAll participants will be provided with laptops. \n Register Now!
URL:https://trainingnetwork.ca/event/microsoft-outlook-langley/
LOCATION:Coast Langley City Hotel & Convention Centre\, 20393 Fraser Hwy\, Langley\, BC\, V3A 7N2\, Canada
CATEGORIES:Business
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DTSTART;TZID=America/Vancouver:20191205T073000
DTEND;TZID=America/Vancouver:20191205T120000
DTSTAMP:20260414T213252
CREATED:20190806T194746Z
LAST-MODIFIED:20190807T212529Z
UID:8801-1575531000-1575547200@trainingnetwork.ca
SUMMARY:Understanding Anger in the Workplace & Healthy Responses (Morning Session) - Kitimat
DESCRIPTION:We all experience anger\, either our own or that of others. Controlling and limiting anger is important as it can damage professional and personal relationships. Learn the tools to understand and manage anger constructively. \nTopics covered: \n\nUnderstanding Anger (Consequences\, Purpose\, Payoffs)\nEarly Warning Signs\, Concept of Balance (Perspective\, Reframing\, Life balance)\nAnger Plan & Healthy Responses\nSelf Intervention – Challenge Anger Causing Beliefs\nUnderstanding Emotions & Grounding\nConflict De-escalation\nBuilding Resilience\n\nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/understanding-anger-in-the-workplace-healthy-responses-kitimat/
LOCATION:Kitimat Valley Institute\, 1352 Alexander Avenue\, Kitimat\, BC\, V8C 1A2\, Canada
CATEGORIES:Business,Human Resources,Management
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DTSTART;TZID=America/Vancouver:20191205T080000
DTEND;TZID=America/Vancouver:20191206T163000
DTSTAMP:20260414T213252
CREATED:20191003T203807Z
LAST-MODIFIED:20191003T203807Z
UID:8906-1575532800-1575649800@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Kamloops
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \n\nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course.  \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layoutand and presentation.” \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-kamloops/
LOCATION:Holiday Inn & Suites Kamloops\, 675 Tranquille Road\, Kamloops\, BC\, V2B 3H7\, Canada
CATEGORIES:Business,Human Resources,Management
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DTSTART;TZID=America/Vancouver:20191205T120000
DTEND;TZID=America/Vancouver:20191205T163000
DTSTAMP:20260414T213252
CREATED:20190806T194916Z
LAST-MODIFIED:20191007T203142Z
UID:8804-1575547200-1575563400@trainingnetwork.ca
SUMMARY:Psychological First Aid (PFA) in the Workplace (Afternoon Session) - Kitimat
DESCRIPTION:Mental health issues affect many people in the workplace. Just as physical first aid is administered to an injured person before medical treatment can be obtained\, Psychological First Aid is given until appropriate treatment is found or until the situation is resolved. Whether the issues are stemming from the workplace or their personal lives\, these issues can impact the employee’s ability to be productive and safe on the job.\n\nThis 4-hour course helps participants with a personal understanding of the effects of stress\, loss\, trauma and grief on others\, with emphasis on self-care and personal protection. Participants will be introduced to a resiliency-building approach to emotional\, psychological\, and social wellbeing that teaches how to support themselves and others to cope with the effects of various types of stress.\n\nThey will also learn practical responses on how to handle employees that are struggling in ways that respect their dignity\, culture and abilities; when and how PFA can be implemented\, and how encourage individuals to be active participants in their own recovery.\n\nTopics covered:\n\n• Understanding Psychological First Aid: Look\, Listen\, Link\, Live\n• Supporting workers by normalizing reactions\n• Identify core strategies of PFA\n• Develop skills to carry off PFA\n• When to implement PFA\n\nWho should attend: This workshop is designed for supervisors and anyone in a leadership role.\n  \nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/psychological-first-aid-pfa-in-the-workplace-afternoon-session-kitimat/
LOCATION:Kitimat Valley Institute\, 1352 Alexander Avenue\, Kitimat\, BC\, V8C 1A2\, Canada
CATEGORIES:Business,Human Resources,Management
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