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SUMMARY:WEBINAR: Effective Management Skills
DESCRIPTION:Set up in 2 – 1/2-day live\, instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.\n\n\nEveryone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?\n\n\n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n\n\nWhat previous participants said: \n“This course was not good\, it was excellent!” \n“Overall\, this is honestly the best one day course I have ever attended.” \n“Comprehensive and valuable.” \n“Instructor has excellent communication skills – very engaging.” \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-effective-management-skills/
LOCATION:Online
CATEGORIES:Business,Management
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