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SUMMARY:Negotiation & Conflict Management Skills - Abbotsford
DESCRIPTION:Participants will improve their skills in communication and negotiation. Participants will learn skills to enhance their ability to de-escalate conflict\, listen effectively\, build mutual respect with others in a construction context and negotiate effectively. \nAt the end of the course participants will be able to: \n• Understand the basic elements of communication and demonstrate effective communication skills with constructors. \n• Understand motivation theory and apply motivational techniques to win trust and engage individuals/teams you work with. \n• Identify different personality styles and how to communicate appropriately and negotiate effectively with each one. \n• Understand the basics of negotiating\, de-escalating conflict and setting the groundwork for effective negotiation. \n• Ask effective questions and listen to others in order to get to the issues behind various negotiation intentions. \n• Getting to a “yes” and closing a negotiation well. \nAudience: \nThe course is designed for construction owners\, project managers\, estimators\, supervisors\, and those involved in construction disputes. \n Register Now!
URL:https://trainingnetwork.ca/event/negotiation-conflict-management-skills-burnaby/
LOCATION:BGC Partners Inc. Office\, 200-2296 McCallum Road\, Abbotsford\, BC\, V2S 3P4\, Canada
CATEGORIES:Business
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SUMMARY:WEBINAR: Dealing with Difficult People (Live Online Training)
DESCRIPTION:Success in dealing with conflict comes from understanding how we behave\, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations\, and we approach those conversations with a plan\, we will find that we have less difficult people to deal with. More often than not\, we will also have more meaningful and significant conversations. In this one-day workshop\, you will learn how to turn difficult situations into opportunities for growth. \nIn this 1.5 hour live online session we will explore strategies on: \n\nHow your own attitudes and actions impact others.\nNew and effective techniques for dealing with difficult people.\nTechniques for managing and dealing with anger.\nDealing with difficult people and difficult situations.\n\nWhile this session is part of a series\, participants are not required to attend all sessions in the series or attend in any sequence.  Each session can be attended independently. \nPresenter: Pamela Bragg \nPamela Bragg is the owner of Sarkany Management Inc.\, a Human Resources Consulting firm\, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \nWebinar time: 11:00am – 12:30pm Pacific Standard Time (PST) \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-dealing-with-difficult-people-live-online-training/
LOCATION:Online
CATEGORIES:Human Resources,Management
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