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CREATED:20210120T164548Z
LAST-MODIFIED:20210120T164548Z
UID:10167-1613980800-1614097800@trainingnetwork.ca
SUMMARY:Civil Sitework Estimating - Abbotsford
DESCRIPTION:Participants will learn skills and knowledge to estimate civil sitework construction projects and prepare a successful bid. The course is designed for those interested in becoming civil sitework estimators and for workers with experience in construction that desire to improve their knowledge of sitework estimating. \nAt the end of the course participants will be able to:• Calculate work quantities from engineering drawings\n• Adjust for material swell and shrink factors\n• Assemble efficient crews\, and determine productivity\n• Put into practice effective methods for determining job costs.\n• Use essential formats for clearly estimating equipment\, labor\, material and other service costs related to completing a project.\n• Assess and decide how a variety of physical site complexities may affect the estimated cost of a project. Use methods to counteract these variances.\n• Better identify and interpret general site conditions\, special conditions and technical specifications associated with sitework projects.\n• Analyze projects and decide on which ones to bid\n• Understand risk analysis and how to price this into a bid\n• Do competitor analysis and understand how this impacts the bid\n• Do client risk analysis and how to price this into bids\n• Record material and other prices and maintain contact lists\n• Formulate a bid strategy\n• Understand how to prepare an estimate and the estimating process\n• Become familiar with Construction Division Codes\n• Understand how to present a bid\n• Be familiar with how to use the bid depository\n• Understand the requirements for bonding and insurance\n• Understand the post-bidding process\n• Work with project managers to pass on knowledge of the bid \nThe instructors:\nMark Waters\, CTech.\, GSC as worked in the civil and environmental construction industry for the past 30 years and is an experienced project manager and  estimator. He graduated from the BCIT Geomatics Technician program with honours in 1996 and joined the Applied Science Technologists and Technicians Association of BC (ASTTBC) in 1997. Mark spent many of his earlier civil construction years as a project superintendent  and engineering surveyor. \nTim Williams MBA\, B.Econ.\, CPA\, GSC\, is the President of BGC Partners Inc. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified\nproject manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada. \n\n\n\n\n Register Now!
URL:https://trainingnetwork.ca/event/civil-sitework-estimating-abbotsford/
LOCATION:BGC Partners Inc. Office\, 200-2296 McCallum Road\, Abbotsford\, BC\, V2S 3P4\, Canada
CATEGORIES:Construction
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DTSTART;TZID=America/Vancouver:20210223T083000
DTEND;TZID=America/Vancouver:20210224T123000
DTSTAMP:20260407T083720
CREATED:20201120T204851Z
LAST-MODIFIED:20201120T204851Z
UID:9928-1614069000-1614169800@trainingnetwork.ca
SUMMARY:WEBINAR: Providing Exceptional Customer Service
DESCRIPTION:Set up in 2 – 1/2-day live instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar. \nIn today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \nWebinar times: \nFebruary 23\, 2021            8:30am – 12:30pm Pacific Standard Time (PST) \nFebruary 24\, 2021            8:30am – 12:30pm Pacific Standard Time (PST) \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-providing-exceptional-customer-service-2/
LOCATION:Online
CATEGORIES:Business
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