Project Planning & Cost Control - Burnaby
2018-02-20 08:00 - 2018-02-21 16:30 (America/Vancouver) | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The course is designed to provide owners, managers, estimators, and field personnel with a general knowledge of the process of planning and controlling a project from beginning to end utilizing ways and means of monitoring, saving and controlling costs.
Topics covered:

Understanding the impact and methodology of construction cost control.
Ways and means of minimizing and controlling costs on site.
Project cost forecasting and accounting functions on site.
Project planning and its purpose and effect on project cost control.
How to communicate & assist management re: cost methods and control.
Gain additional insight into the process of work and cost analysis.
Cost reporting systems – new technology in monitoring costs and reports.
Understanding the effect improper field reporting has on cost control. Maintaining and managing documents, material, tools and equipment.
Understanding the Contract process from bidding to project close-out.
Review of 100 companies and their methods in controlling & saving costs.

Instructor: Gerald Cree is a Gold-Seal certified construction management professional with over 30 years’ experience managing large-scale residential, commercial, industrial and environmental projects throughout Western Canada and the United States. His experience covers all aspects of construction management including ; design, development, estimation, project planning, tendering and procurement with additional expertise in civil, structural, electrical and mechanical disciplines. Throughout his career, Gerald has demonstrated an ongoing commitment to professional development and has successfully achieved certification in many areas, notably: Project Management Professional (PMP), Master of Project planning and Construction Law and is presently working towards his Leadership in Energy and Environmental Design (LEEDS) certification.
Register Now!

Writing Effective Letters, Scope Documents and Reports - Burnaby
2018-02-21 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?

Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.

This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective scope documents, letters, and reports. In addition, you’ll also incorporate key principles for editing and revising your documents.

We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing effective letters
3. Responding to bids and proposals
4. Structuring your reports and project documentation

Instructor: Eric Tung is an English Instructor at UBC and SFU, where he teaches academic, professional, and business writing courses. He has been teaching for a decade and advises firms on their change management processes and implementation, and also on complex business documents, such as proposals and technical reports. In addition, Eric designs and delivers customized business, proposal, andtechnical writing workshops to engineering and consulting firms.

What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable, makes me rethink how I write.”

Register Now!

Time Management Workshop - Prince George
2018-02-21 08:00 - 16:30 | ICBA Office (Prince George), 2666 Queensway, Prince George, British Columbia, V2L 1N2, Canada
What is the one thing everyone needs more of? Time! If time is money, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project, timing is essential. If you get behind on one part of the project, the entire thing can be set back hours, or even days. In this leading edge Time Management Workshop you will gain a new mindset, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity, met deadlines, and a positive impact on all aspects of your business.

Benefits of Attending

Participants learn how to gain and keep control of competing priorities, concurrent projects and critical deadlines.
Participants will learn powerful lessons about themselves, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.
The focus on practicality means that people walk out with ideas and techniques they can apply the next day.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Good eye opening information. Real focus on how to change and not what you are doing wrong.”
“Great speaker – very dynamic.”
“Thought provoking.”
“I found things to change and reinforcement of things already in place.”

Register Now!

Introduction to Blueprint Reading - Abbotsford
2018-02-21 08:00 - 16:30 | Abbotsford (TBA), Abbotsford, BC, Canada
Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:

Have an elementary knowledge of blueprint reading as it relates to building construction projects
Understand in general terms the design process and the role of design professionals
Understand how Building Codes and Bylaws impact blueprints
Understand specifications and the contractual hierarchy
Be able to find trade information using blueprints
Be able to answer basic construction questions related to the layout and installation of materials
Be able to identify elementary problems or short comings of the blueprints you are using
Be familiar with architectural, civil, electrical and mechanical drawings, and how they fit together
Understand and be able to use architectural & engineering scales
Understand how to convert engineering dimensions to architectural
Know what a floor plan, section and elevation are
Understand symbols, notation, abbreviations and material schedules
Be able to work with the drawings to obtain basic information on dimension, finishes, details, area calculations, and the ability to do simple material take offs
Be familiar with both commercial and residential blueprints

Topics to be covered:

Blueprint reading basics
Design process and the role of design professionals
Building Codes, bylaws and building permits
Find trade information using blueprints
Layout basics
Architectural, civil, electrical and mechanical drawings, and how they fit together
Architectural & engineering scales
Floor plans, sections and elevations
Symbols, notation, abbreviations and material schedules
Dimension, finishes, details, area calculations, and material take offs
Understanding specifications
Commercial and residential blueprints

Register Now!

Responsibilities of Joint Health & Safety Committees (JHSC) - Burnaby
2018-02-22 07:30 - 16:30 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
On April 3, 2017, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement.

Participants will:

Know how to use the OHS Regulation and WC Act to access health & safety requirements;
Explain the roles and functions of the Joint Committee and the Worker Representatives;
Learn how to perform an incident investigation;
Learn how to perform a formal site inspection; and
Develop a foundation in knowledge to:

Promote workplace health and safety
Assist in ensuring the health and safety program elements are implemented;
Conduct and participate in Joint Committee Meetings; and
Work cooperatively to address workers’ health and safety concerns.

Topics covered:

Use of WorkSafe OHS Regulation;
Joint Health and Safety committee and workers representatives;
OHS Program;
Safety Inspections;
Incident investigations;
Refusal of unsafe work;
How to work as a committee;
Different types of recommendations; and
Hazard management.

Register Now!

Construction Law - Burnaby
2018-02-26 08:00 - 2018-02-27 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop an understanding of contract law as it relates to construction and the various CCDC/CCA and other contracts used within the industry. Participants will also learn how the BC Builders Lien Act works and the other legal means to resolve construction disputes and avoid litigation. At the end of the course participants will be able to:

Understand the basics of contract law –intention, offer, acceptance, consideration, capacity and legality
Be familiar with various CCDC/CCA contracts -how and why they are used
Be familiar with various legal terms used in contracts
Understand the contract responsibilities of various parties
Understand the bidding process and contractual obligations
Define back charges and how to avoid them
Avoid construction disputes and claims from the site level
Write RFIs and Change Orders
Understand the dispute resolution process – negotiation, mediation, arbitration, and litigation
Use the Builder’s Lien Act to obtain security
Use the small claims process to collect debts
Understand environmental law and how it impacts projects
Understand safety law and it impacts construction companies
Understand how specifications and drawings fit within the contractual hierarchy
Understand the contractual relationship between contractor and sub-contractor
Compile and submit proper extras and claims

Topics to be covered:

The basic concepts of contract law
CCA, CCDC and other contracts
Legal terms used in contracts
Bidding process and contractual obligations
Specifications, drawings and the contractual hierarchy
Contractual relationships between contractor and sub-contractor
Compiling and submitting proper extras and claims
Defining back charges and how to avoid them
Avoiding construction disputes and claims from the site level
Writing RFIs and Change Orders
The dispute resolution process
The Builder’s Lien Act
The Small Claims process
Environmental law
Safety legislation and regulations

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Instructors
Tim Williams MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
David Letkemann BBA, LLB, is a partner at Linley Welwood. David practices in the field of civil litigation, including personal injury, commercial, estate and construction law. He is an experienced litigator having participated in numerous trials in the BC Supreme Court and has also appeared before the Court of Appeal on several occasions.
Register Now!

Microsoft Project - Burnaby
2018-03-06 08:00 - 2018-03-07 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.

The following list summarizes skills that participants will be comfortable with after this course.

Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar;
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply preset and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops.
Max participants: 12
What previous participants said:
“Well instructed, good pace.”
“Very knowledgeable and good teacher!”
“Course was laid out in a very logical and easy to follow manner.”
Register Now!

Introduction to Blueprint Reading - Burnaby
2018-03-07 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Writing Effective Letters, Scope Documents and Reports - Prince George
2018-03-12 08:00 - 16:30 | ICBA Office (Prince George), 2666 Queensway, Prince George, British Columbia, V2L 1N2, Canada

Supervisory and Management Skills - Kamloops
2018-03-12 08:00 - 2018-03-13 16:30 | Canadian Home Builders Association Central Interior, 921 Laval Cres, Kamloops, British Columbia, V2C 5P4, Canada
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.
At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies
Register Now!

Providing Exceptional Customer Service - Prince George
2018-03-13 08:00 - 16:30 | ICBA Office (Prince George), 2666 Queensway, Prince George, British Columbia, V2L 1N2, Canada
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value?
This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, and how to proactively recommend additional products and services to your client, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition, we’ll cover aspects related to negotiations, cross and up-selling, and closing the deal.
Through a series of hands-on workshops, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers.
In this seminar, you’ll learn to:

Develop your customer engagement and experience strategy
Apply effective listening skills
Draw out what your clients really need, and how to add value
Work with difficult and demanding customers
Build strong and lasting relationships with potential and existing clients

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms. He works with clients and coaches them on developing their effective communication skills, negotiation skills, and customer service and sales skills.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
Register Now!

Time Management Workshop - Burnaby
2018-03-15 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Construction Estimating - Burnaby
2018-03-19 08:00 - 2018-03-20 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:

Analyze projects and decide on which ones to bid
Understand risk analysis and how to price this into a bid
Do competitor analysis and understand how this impacts the bid
Do client risk analysis and how to price this into bids
Record material and other prices and maintain contact lists
Formulate a bid strategy
Understand how to prepare an estimate and the estimating process
Use Construction Division Codes
Understand how to present a bid
Be familiar with how to use the bid depository
Understand the requirements for bonding and insurance
Understand the post-bidding process
Work with project managers to pass on knowledge of the bid

Topics to be covered:

Project analysis
Risk analysis
Competitor analysis
Client risk analysis
Record keeping
Bid strategies
Preparing estimates and the estimating process
Construction Division Codes
Presenting bids
Bid depository
Bonding and insurance
Post-bidding process

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.

Register Now!

Microsoft Project - Victoria
2018-03-20 08:00 - 2018-03-21 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada

Municipal Map Reading & Utility Safety Workshop - Burnaby
2018-03-21 07:30 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This course is designed to give participants an understanding on how to interpret and read documentation that relates to the Municipal Infrastructure.
Participants will learn the related Regulations, Acts and Master Municipal Construction Documents as well as blueprint reading symbols, legend and design specifications for local cities, municipalities and townships.
Participants will review BC One Call documentation, utility owner’s roles & responsibilities, ground disturbers’ roles & responsibilities and safe utility locate practices.
After completing this course students will get a better understanding of how to read and interpret municipal Construction Drawings.
Course Objectives;

Reviewing Utility information and hazards
Understanding Workers Compensation Act & WorksafeBC Regulations
Utility Safety Awareness
Review BC One Call Documentation
Blue Print Map Reading Group Activities
Review on Locating Underground infrastructure
Understanding Safety Procedures and Practices
Knowing the Emergency Response for Utility Owners

Register Now!

Responsibilities of Joint Health & Safety Committees (JHSC) - Burnaby
2018-03-22 07:30 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

FREE Breakfast: The 3 Keys To Getting Out of the Day-to-Day in Your Construction Business - Burnaby
2018-04-04 07:30 - 10:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Most builders and contractors are experts in their field but often lack the guidance and systems required to get themselves out of the day-to-day and into a more strategic role so they can grow their business to its full potential.
In this workshop, we will provide 3 solutions to the biggest challenges renovators have when growing their business. You will leave with the tools and insights to develop a highly effective organization, to include:

A proven system for recruiting the top talent in your industry
Set processes to track your numbers on every job and predict how much profit you will make in 2018
The unusual planning methodology that will focus your staff’s goals towards one common objective
Bonus: you’ll get the exact forms and templates we’ve used to profitably scale our trades business

This is a complimentary breakfast session, but registration is required.

Register Now!

The Nuts and Bolts of Builders' Liens (Breakfast Session) - Burnaby
2018-04-05 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
As a method of procurement, tendering can be fraught with risks. Errors in accepting or evaluating bids can result in legal liability on the part of the tendering authority. Errors in the bid submitted in response to an Invitation to Tender can result in legal liability on the part of the bidder. The law of tenders is complicated and constantly evolving as the courts and the construction industry adapt to new technology and evolving project delivery methods.
Course Outline:

Introduction to the law of tendering including an overview of:

The difference between tenders and RFPs and other procurement methods
The bidder’s obligations to the tendering authority
The tendering authority’s obligations to the bidder

Tendering case law update and discussion of recent decisions
Practical tips and advice on key aspects of tendering

Presenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law. As a construction lawyer practicing in Vancouver for over 15 years, Seema’s clients include owners, developers, general contractors, subtrades, suppliers and design professionals.
Seema regularly lectures and provide seminars to industry groups both in-house and at various CLEs, including the Affinity Institute, the Pacific Business & Law Institute, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Register Now!

Construction Project Management - Burnaby
2018-04-09 08:00 - 2018-04-10 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.

At the end of the course participants will be able to:

• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
What previous participants have said:
“Mark is filled with knowledge and experience, and shares them seamlessly with the course students.”

“There was lots of info to get through in two days and he kept me interested throughout.”
“Course was very thorough, good breakdown of the theory and practical applications.”
Register Now!

Employment Standards Act Refresher (Breakfast Session) - Burnaby
2018-04-11 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers, including:

Employment contracts
Who is a “manager”
Hours of work and overtime
Averaging agreements for hours of work
Termination of employment
Vacation and statutory holidays
Independent contractors vs. employees
Impact of the common law

Presenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP.
Craig represents and advises public and private clients facing labour relations and employment issues. He provides strategic, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board, the Canada Industrial Relations Board, grievance arbitration panels, the British Columbia Human Rights Tribunal, and the provincial and federal courts.
Craig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

Register Now!

Leading and Managing Organizational Change - Burnaby
2018-04-11 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes?
This seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change, both from a personal and professional perspective.
In this seminar, you’ll:

Understand the impact change and transitions have on you and your employees
Learn how to adapt to and be resilient to change, whether the change is from a people, process, or technology transformation
Develop approaches to managing and leading change
Use pragmatic tools to help you with anticipating and addressing resistance to change, engaging with stakeholders, and facilitating change

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.

Register Now!

Effective Management Skills - Burnaby
2018-04-12 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

Register Now!

Negotiation Skills Workshop - Burnaby
2018-04-13 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The truth is that in our professional lives we don’t get what we deserve – we get what we negotiate. Are you finding your customers, clients, employees or boss or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of? Many individuals often fail in negotiation not because they are unable to get an agreement, but because they walk away from the table when they could have done much better. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.

Topics to be covered:

The most common negotiating mistakes people make and how to avoid them
Understanding the difference between Collaborative “win-win” and Competitive “hardball” negotiations and how to know what game you are playing
The characteristics of highly effective negotiators
Understanding the different sources of negotiating power
How to strengthen your bargaining position
How to create an open communication flow that allows you to deeply understand the other party
The 5 steps process to quickly and effectively plan and prepare for your negotiations
How to determine your “walk-away point”
How to defend yourself against “hardball’ negotiators
How to counter the 5 common manipulative strategies being used against you
How to create win – win outcomes that ensure the other party lives up to their end of the bargain

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Found it productive and informative.”
“A great course for personal and business relationships.”
“Very informative. I learned a lot about my current habits and weaknesses to overcome.”
“Great catalyst for a lot more than negotiating.”

Register Now!

Responsibilities of Joint Health and Safety Committees (JHSC) - Burnaby
2018-04-16 07:30 - 16:30 | Burnaby (TBA), Burnaby, BC, Canada

Introduction to Blueprint Reading - Kelowna
2018-04-19 08:00 - 16:30 | Kelowna (TBA), Kelowna, British Columbia, Canada

Communications Skills - Burnaby
2018-04-19 08:00 - 2018-04-20 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This Gold Seal Certified Course is designed to improve skills in communication for supervisors and management in the office and in the field.

Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others.
The course will also cover the following:

Effective Leadership through Communication Skills
Dealing with Difficult People, Conflict and Confrontation
Assertive Training and Speaking Skills
Communicating Motivation
Communication through Body Language
Managing a Good Impression to Clients
Constructive Use of Anger and Persuasion Skills
Anger and Conflict Management Skills
Communicating Discipline and Termination
Resolving Disputes through Communication
How to Prepare for and Facilitate Meetings
Communication through Writing Skills
Drafting and Preparing Proper Reports and Correspondence
Communicating Teamwork to Staff and Workers

Register Now!

Project Management & Site Supervision - Penticton
2018-04-21 08:00 - 16:30 | Days Inn and Conference Centre, 152 Riverside Drive, Penticton, BC, V2A 5Y4, Canada
Do you know how to manage complex project that require sub-trades so they stay on time and on budget?
Learn how to plan and schedule complex projects, getting people to work as a team, managing the job site to meet WHMIS and Residential Construction waste standards.

Manage employees and sub-trades to complete jobs on time and on budget
Run projects safely and effectively
Get tools to establish schedules an manage changes or delays
Learn roles, duties and responsibilities to become a qualified project manager/site supervisor
Advance your career in construction

This course meets the “Construction management and supervision” qualification requirement for New Residential Builders as set out by the Licensing and Consumer Services Branch of BC Housing.
This course meets the requirements for Builder Qualifications as set out by the Homeowner Protection Act. This course is approved for 30 Group A CPD points, and 8 Group B CPD points.
Register Now!

Bluebeam Revu: Basics - Burnaby
2018-04-23 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This course teaches you the fundamentals of using Bluebeam’s award-winning software, Revu. With Revu, you’ll be able to expedite the review and approval process between project team members or clients, quickly and easily.

Topics to be covered:

Introduction to Revu
Overview of the Revu Interface, Navigation and Profiles
The Markup Tools
Revu Stamps
The Tool Chest
The Markups List
PDF Creation
Document Management and Setup
Introduction to Studio
Studio Sessions
Studio Projects

Who should attend:
Field and office professionals in the construction, engineering and architecture industry.

Instructor:
Curtek is a technical consulting firm specializing specifically in Bluebeam Revu and servicing the Western Canada market. We offer multiple training sessions to help our clients work effectively with their digital documents. Our instructor, Morgan Garry, has a Bachleor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

Register Now!

Supervisory and Management Skills - Kelowna
2018-04-23 08:00 - 2018-04-24 16:30 | Comfort Inn Kelowna, 3656 Highway 97 North, Kelowna, British Columbia, V1X 4J4, Canada

Estimating with Bluebeam Revu - Burnaby
2018-04-24 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This full-day training course provides you and your staff with the knowledge and skills to accurately estimate construction quantities and costs using Bluebeam Revu.
This course includes all of the new estimating features included in Bluebeam Revu 2017.
Topics covered include:
• Estimating Tool Sets & Profiles
• Layers
• Setting Drawing Scale
• Viewports
• Length Measurements
• Area and Volume Measurements
• Dynamic Fill
• Count Measurements
• Using the Markups List for Estimating
• Quantity Link to Excel
• Sketch to Scale
• Legends
Attendees will receive a best practice guide to keep and reference back to.

Instructor:
The course will be taught by Morgan Garry, a former Senior Estimator with one of Canada’s largest general contractors. Morgan has a Bachleor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.
Register Now!
