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DTSTART;TZID=America/Vancouver:20191205T120000
DTEND;TZID=America/Vancouver:20191205T163000
DTSTAMP:20260525T171131
CREATED:20190806T194916Z
LAST-MODIFIED:20191007T203142Z
UID:8804-1575547200-1575563400@trainingnetwork.ca
SUMMARY:Psychological First Aid (PFA) in the Workplace (Afternoon Session) - Kitimat
DESCRIPTION:Mental health issues affect many people in the workplace. Just as physical first aid is administered to an injured person before medical treatment can be obtained\, Psychological First Aid is given until appropriate treatment is found or until the situation is resolved. Whether the issues are stemming from the workplace or their personal lives\, these issues can impact the employee’s ability to be productive and safe on the job.\n\nThis 4-hour course helps participants with a personal understanding of the effects of stress\, loss\, trauma and grief on others\, with emphasis on self-care and personal protection. Participants will be introduced to a resiliency-building approach to emotional\, psychological\, and social wellbeing that teaches how to support themselves and others to cope with the effects of various types of stress.\n\nThey will also learn practical responses on how to handle employees that are struggling in ways that respect their dignity\, culture and abilities; when and how PFA can be implemented\, and how encourage individuals to be active participants in their own recovery.\n\nTopics covered:\n\n• Understanding Psychological First Aid: Look\, Listen\, Link\, Live\n• Supporting workers by normalizing reactions\n• Identify core strategies of PFA\n• Develop skills to carry off PFA\n• When to implement PFA\n\nWho should attend: This workshop is designed for supervisors and anyone in a leadership role.\n  \nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/psychological-first-aid-pfa-in-the-workplace-afternoon-session-kitimat/
LOCATION:Kitimat Valley Institute\, 1352 Alexander Avenue\, Kitimat\, BC\, V8C 1A2\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191205T080000
DTEND;TZID=America/Vancouver:20191206T163000
DTSTAMP:20260525T171131
CREATED:20191003T203807Z
LAST-MODIFIED:20191003T203807Z
UID:8906-1575532800-1575649800@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Kamloops
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \n\nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course.  \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layoutand and presentation.” \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-kamloops/
LOCATION:Holiday Inn & Suites Kamloops\, 675 Tranquille Road\, Kamloops\, BC\, V2B 3H7\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191205T073000
DTEND;TZID=America/Vancouver:20191205T120000
DTSTAMP:20260525T171131
CREATED:20190806T194746Z
LAST-MODIFIED:20190807T212529Z
UID:8801-1575531000-1575547200@trainingnetwork.ca
SUMMARY:Understanding Anger in the Workplace & Healthy Responses (Morning Session) - Kitimat
DESCRIPTION:We all experience anger\, either our own or that of others. Controlling and limiting anger is important as it can damage professional and personal relationships. Learn the tools to understand and manage anger constructively. \nTopics covered: \n\nUnderstanding Anger (Consequences\, Purpose\, Payoffs)\nEarly Warning Signs\, Concept of Balance (Perspective\, Reframing\, Life balance)\nAnger Plan & Healthy Responses\nSelf Intervention – Challenge Anger Causing Beliefs\nUnderstanding Emotions & Grounding\nConflict De-escalation\nBuilding Resilience\n\nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/understanding-anger-in-the-workplace-healthy-responses-kitimat/
LOCATION:Kitimat Valley Institute\, 1352 Alexander Avenue\, Kitimat\, BC\, V8C 1A2\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191204T120000
DTEND;TZID=America/Vancouver:20191204T163000
DTSTAMP:20260525T171131
CREATED:20190806T194459Z
LAST-MODIFIED:20190806T194459Z
UID:8799-1575460800-1575477000@trainingnetwork.ca
SUMMARY:Understanding Trauma (Afternoon Session) - Kitimat
DESCRIPTION:This program is designed for front-line and management staff to understand the effect that trauma has on employees. The participants will learn how to effectively manage critical incidents and protect the emotional health and safety of their employees or fellow workers. It will also allow for a strong understanding of how past trauma may cause workers to deal with situations with different responses. \nTopics covered: \n\nAcquire a basic understanding of trauma and critical incident stress\nUnderstanding reactions to trauma\nSigns and symptoms of trauma\nHealing options and supporting workers\nSelf-Care and building resilience\n\nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/understanding-trauma-afternoon-session-kitimat/
LOCATION:Kitimat Valley Institute\, 1352 Alexander Avenue\, Kitimat\, BC\, V8C 1A2\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191127T073000
DTEND;TZID=America/Vancouver:20191127T103000
DTSTAMP:20260525T171131
CREATED:20190806T154025Z
LAST-MODIFIED:20190806T154025Z
UID:8787-1574839800-1574850600@trainingnetwork.ca
SUMMARY:Employment Standards Act Refresher (Breakfast session) - Burnaby
DESCRIPTION:The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers\, including: \n\n\nEmployment contracts\nWho is a “manager”\nHours of work and overtime\nAveraging agreements for hours of work\nTermination of employment\nVacation and statutory holidays\nIndependent contractors vs. employees\nImpact of the common law\n\nPresenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP. \nCraig represents and advises public and private clients facing labour relations and employment issues. He provides strategic\, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nCraig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers\, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n Register Now!
URL:https://trainingnetwork.ca/event/employment-standards-act-refresher-breakfast-session-burnaby-4/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191122T073000
DTEND;TZID=America/Vancouver:20191122T103000
DTSTAMP:20260525T171131
CREATED:20190917T181853Z
LAST-MODIFIED:20190917T181853Z
UID:8843-1574407800-1574418600@trainingnetwork.ca
SUMMARY:Employment Standards Act Refresher (Breakfast session) - Prince George
DESCRIPTION:The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers\, including: \n\n\nEmployment contracts\nWho is a “manager”\nHours of work and overtime\nAveraging agreements for hours of work\nTermination of employment\nVacation and statutory holidays\nIndependent contractors vs. employees\nImpact of the common law\n\nPresenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP. \nCraig represents and advises public and private clients facing labour relations and employment issues. He provides strategic\, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nCraig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers\, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n Register Now!
URL:https://trainingnetwork.ca/event/employment-standards-act-refresher-breakfast-session-prince-george/
LOCATION:Sandman Signature Prince George\, 2990 Recplace Drive\, Prince George\, BC\, V2N 0B2\, Canada
CATEGORIES:Business,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191122T073000
DTEND;TZID=America/Vancouver:20191122T100000
DTSTAMP:20260525T171131
CREATED:20190529T190016Z
LAST-MODIFIED:20190529T190016Z
UID:8670-1574407800-1574416800@trainingnetwork.ca
SUMMARY:Navigating a Multi-Generational Workplace (Breakfast Session) - Burnaby
DESCRIPTION:We are at the generational crossroads of workplace composition in Canada. For the first time in modern history there are 4 generations in the average Canadian workplace\, and it is estimated that by 2020\, at least 50% of the workforce in Canada will be Millennials. \nThis workshop will explore some of the challenges and opportunities businesses face as the generational balance tips as the Boomers continue to retire and the Millennials and Gen Z take their place.  What will this mean for your managers and supervisors? What will be the impact on your organizational culture\, trends\, social norms and recruitment and retention strategies? \nIn this two-hour breakfast session\, we will: \n\nGain insight into the generations represented in today’s workplace\nLook at the generational difference & similarities in the workplace (myths and facts?)\nExplore how to manage a multi-generational workforce\nDiscuss options on how to reward and motivate all generations\nDiscuss how to remove generational barriers and stereotypes\nExamine how the baby boomer’s retirement will create leadership opportunities for Millennials\nTalk about work life balance and is it really just the Millennials who care?\nAND\, explore the concept of managing individuals\, not generations\n\nWho Should Attend This Session? \nAnyone who works with\, or leads cross generational teams\, as well as Senior Management and HR Professionals who lead recruitment\, retention and engagement activities. \nPresenter: Pamela Bragg \nPamela is a professional consultant\, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments\, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete\, aggregates\, cement manufacturing\, asphalt\, pave and construction) and leadership teams across Western Canada and the PNW US. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/navigating-a-multi-generational-workplace-breakfast-session-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191113T073000
DTEND;TZID=America/Vancouver:20191113T100000
DTSTAMP:20260525T171131
CREATED:20190917T182126Z
LAST-MODIFIED:20190917T182126Z
UID:8847-1573630200-1573639200@trainingnetwork.ca
SUMMARY:Meaningful Performance & Development Conversations (Breakfast Session) - Langley
DESCRIPTION:Managing the performance of others is more than just an annual review. Meaningful performance management is an ongoing process that results in continuous improvement\, enhanced performance\, clear expectations and objective measurement.  However\, there are times when you need to hold employees accountable and having documented performance management processes is in your best interests. \nIn this session we will discuss: \n\nHow to prepare for the conversation\nHow to monitor performance\nHow to communicate feedback\nHow to be specific and hold employees accountable\n\nPresenter: Pamela Bragg \nPamela is a professional consultant\, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments\, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete\, aggregates\, cement manufacturing\, asphalt\, pave and construction) and leadership teams across Western Canada and the PNW US. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/meaningful-performance-development-conversations-breakfast-session-langley/
LOCATION:Coast Langley City Hotel & Convention Centre\, 20393 Fraser Hwy\, Langley\, BC\, V3A 7N2\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20191028T080000
DTEND;TZID=America/Vancouver:20191029T163000
DTSTAMP:20260525T171131
CREATED:20190523T175258Z
LAST-MODIFIED:20190523T175258Z
UID:8643-1572249600-1572366600@trainingnetwork.ca
SUMMARY:Communication Skills for Construction - Kamloops
DESCRIPTION:This course is designed to improve skills in communication for supervisors and management in the office and in the field. \n\nParticipants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others. \nThe course will also cover the following: \n\nEffective Leadership through Communication Skills\nDealing with Difficult People\, Conflict and Confrontation\nAssertive Training and Speaking Skills\nCommunicating Motivation\nCommunication through Body Language\nManaging a Good Impression to Clients\nConstructive Use of Anger and Persuasion Skills\nAnger and Conflict Management Skills\nCommunicating Discipline and Termination\nResolving Disputes through Communication\nHow to Prepare for and Facilitate Meetings\nCommunication through Writing Skills\nDrafting and Preparing Proper Reports and Correspondence\nCommunicating Teamwork to Staff and Workers\n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course.  \nWhat previous participants have said: \n“Very good instructor\, Well done. Made learning the info easy.” \n“Instructor knows a lot and he was very patient.” \n Register Now!
URL:https://trainingnetwork.ca/event/communication-skills-for-construction-kamloops/
LOCATION:Comfort Inn and Suites Kamloops\, 1810 Rogers Place\, Kamloops\, British Columbia\, V1S 1T7\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190927T080000
DTEND;TZID=America/Vancouver:20190927T163000
DTSTAMP:20260525T171131
CREATED:20190308T233034Z
LAST-MODIFIED:20190308T233034Z
UID:8379-1569571200-1569601800@trainingnetwork.ca
SUMMARY:Time Management Workshop - Burnaby
DESCRIPTION:What is the one thing everyone needs more of? Time! If time is money\, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project\, timing is essential. If you get behind on one part of the project\, the entire thing can be set back hours\, or even days.\n\n\nIn this leading edge Time Management Workshop you will gain a new mindset\, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity\, met deadlines\, and a positive impact on all aspects of your business.\n\nBenefits of Attending\n\nParticipants learn how to gain and keep control of competing priorities\, concurrent projects and critical deadlines.\nParticipants will learn powerful lessons about themselves\, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.\nThe focus on practicality means that people walk out with ideas and techniques they can apply the next day.\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\n\n\nWhat previous participants said: \n“Good eye opening information. Real focus on how to change and not what you are doing wrong.” \n“Great speaker – very dynamic.” \n“Thought provoking.” \n“I found things to change and reinforcement of things already in place.” \n“Excellent instruction\, very interactive\, and lots of collaborative disscussions. Very thought provoking!” \n\n\n\n\n\n Register Now!
URL:https://trainingnetwork.ca/event/time-management-workshop-burnaby-4/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190912T080000
DTEND;TZID=America/Vancouver:20190912T120000
DTSTAMP:20260525T171131
CREATED:20190308T231408Z
LAST-MODIFIED:20190308T231408Z
UID:8367-1568275200-1568289600@trainingnetwork.ca
SUMMARY:Emotional Intelligence (EQ): The Myths and the Mastery - Burnaby
DESCRIPTION:The research is crystal clear – regardless of the type of work\, EQ is the cornerstone of superior performance.  When star performers were analyzed the one consistent common denominator was they had healthy EQ!\n\nThe purpose of this course is to demystify EQ\, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.\n\nThis workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:\n\nBuild better relationships\nLearn to stay calm and deal with stress more effectively\nDeal with difficult people and negative energy\nAchieve greater happiness\n\nContent Overview\n\nWhat EQ really means in practical\, everyday\, real world terms\nWhy EQ is a far more important success factor than IQ\nThe EQ – Happiness Connection\nHow to identity your current level of EQ\nThe predictable attitudes and behaviors of low EQ people\nFour sure-fire strategies on how to develop truly healthy EQ\nHow to deal with unreasonable people with low EQ\nHow to achieve the delicate balance of intellect and emotion and make “common sense decisions\nHow EQ impacts your ability to build and sustain productive relationships\nHow to assert yourself to ensure you get your needs met without appearing like a bully\nHow to stay positive around negative people\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n Register Now!
URL:https://trainingnetwork.ca/event/emotional-intelligence-eq-the-myths-and-the-mastery-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190820T080000
DTEND;TZID=America/Vancouver:20190820T163000
DTSTAMP:20260525T171131
CREATED:20190313T183849Z
LAST-MODIFIED:20190313T183849Z
UID:8399-1566288000-1566318600@trainingnetwork.ca
SUMMARY:Effective Management Skills - Victoria
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?\n\n\n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n\n\nWhat previous participants said: \n“This course was not good\, it was excellent!” \n“Overall\, this is honestly the best one day course I have ever attended.” \n“Comprehensive and valuable.” \n“Instructor has excellent communication skills – very engaging.” \n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-victoria/
LOCATION:Sandman Hotel Victoria\, 2852 Douglas Street\, Victoria\, British Columbia\, V8T 4M5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190723T073000
DTEND;TZID=America/Vancouver:20190723T100000
DTSTAMP:20260525T171131
CREATED:20190529T172736Z
LAST-MODIFIED:20190529T172736Z
UID:8652-1563867000-1563876000@trainingnetwork.ca
SUMMARY:Reasonable Suspicion for Supervisors (Breakfast Session) - Prince George
DESCRIPTION:Reasonable suspicion testing is performed when a Supervisor has evidence or reasonable cause to suspect an employee of drug or alcohol impairment while at work. Evidence is based upon direct observation\, either by a supervisor or another employee. \nThis session is designed to provide Supervisors in safety-sensitive environment in making objective decisions about reasonable suspicion drug and alcohol testing\, including: \n\nWhat is Reasonable Suspicion Testing\nDrug Use Stats\nEmployer & Employees Obligations Under the Policy & the Law\nThe 5 Steps to Testing\nSigns & Symptoms\nHow to Document\n\nThis session will also discuss the potential consequences for positive tests and look at some suggestions for updating your company policies. \nPresenter: Pamela Bragg \nPamela is a professional consultant\, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments\, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete\, aggregates\, cement manufacturing\, asphalt\, pave and construction) and leadership teams across Western Canada and the PNW US. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/reasonable-suspicion-for-supervisors-breakfast-session-prince-george/
LOCATION:Sandman Signature Prince George\, 2990 Recplace Drive\, Prince George\, BC\, V2N 0B2\, Canada
CATEGORIES:Business,Construction,Human Resources,Legal,Management,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190716T073000
DTEND;TZID=America/Vancouver:20190716T120000
DTSTAMP:20260525T171131
CREATED:20190416T223624Z
LAST-MODIFIED:20190416T223624Z
UID:8529-1563262200-1563278400@trainingnetwork.ca
SUMMARY:Assertiveness - How to Set Boundaries and Avoid Conflict - Burnaby
DESCRIPTION:Assertiveness is often mistaken for aggression but this is not the case. \nThis workshop will allow workers and supervisors alike to understand the importance of being assertive and establishing workplace boundaries. When everyone in the workplace has a clear understanding of what is expected and how they will be treated\, there is no room for misunderstandings. \nLearn how to communicate with others and establish your own bill of rights. \nTopics covered: \n\nDefining assertiveness and boundaries\nAwareness of effective boundaries\nUnderstanding assertiveness role in a healthy workplace\nSteps to being assertive\n\nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/assertiveness-how-to-set-boundaries-and-avoid-conflict-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190712T073000
DTEND;TZID=America/Vancouver:20190712T100000
DTSTAMP:20260525T171131
CREATED:20190529T185341Z
LAST-MODIFIED:20190529T185341Z
UID:8662-1562916600-1562925600@trainingnetwork.ca
SUMMARY:Meaningful Performance & Development Conversations (Breakfast Session) - Burnaby
DESCRIPTION:Managing the performance of others is more than just an annual review. Meaningful performance management is an ongoing process that results in continuous improvement\, enhanced performance\, clear expectations and objective measurement.  However\, there are times when you need to hold employees accountable and having documented performance management processes is in your best interests. \nIn this session we will discuss: \n\nHow to prepare for the conversation\nHow to monitor performance\nHow to communicate feedback\nHow to be specific and hold employees accountable\n\nPresenter: Pamela Bragg \nPamela is a professional consultant\, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments\, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete\, aggregates\, cement manufacturing\, asphalt\, pave and construction) and leadership teams across Western Canada and the PNW US. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/meaningful-performance-development-conversations-breakfast-session-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190624T073000
DTEND;TZID=America/Vancouver:20190624T093000
DTSTAMP:20260525T171131
CREATED:20190412T195615Z
LAST-MODIFIED:20190412T195615Z
UID:8489-1561361400-1561368600@trainingnetwork.ca
SUMMARY:Difficult Conversations in the Workplace (Breakfast Session) - Burnaby
DESCRIPTION:As a supervisor\, it can be stressful to think about and have difficult conversations at work. We tend to avoid such discussions\, putting them off and hoping the problem will go away. Maybe you tried and it went badly. Or maybe you fear that talking about an issue will only make things worse. But you can take a planned and thoughtful approach to having difficult conversations about workplace issues including employee performance\, corrective actions and letting people go. \nIn this session you will learn: \n\nWhy you should stop avoiding difficult discussions at work\nHow to prepare yourself for a difficult conversation\nHow\, when and where to have the conversation\nWhat to do after the discussion\n\nPresenter: Christian Codrington\, CPHR \nChristian has held senior management roles with a number of significant employers throughout his career prior to starting Forum HCM. In his current engagement\, Christian is building the human resource function at the Industry Training Authority. This has included updating and implementing a revised compensation framework\, marketing and updating the benefits plan and developing a performance management system.\n\nPrior to this role and while at the Chartered Professional in Human Resources – BC (CPHR)\, he led teams responsible for professional development\, metrics\, and the office of the registrar for the CHRP designation. Christian was also responsible for government relations\, starting the association down its path to become a self-regulated profession.\n\nBefore CPHR\, Christian was with Best Buy Canada\, leading a human resource team. He has also worked at Starbucks Coffee\, as an employee/labour relations specialist and coach to senior leaders and staff; the Children’s & Women’s Health Centre of BC (C&W)\, and Service Canada in various HR/LR roles. In his previous jobs he has been responsible to deliver many human resource related initiatives\, negotiated\, interpreted and managed within the parameters of numerous collective agreements\, as well as represented each organization at administrative tribunals\, such as the Labour Relations Board\, the Human Rights Tribunal and small claims courts.\n\nHe has appeared in dozens of radio\, print and television features including the Vancouver Sun/Province\, Globe & Mail\, Business in Vancouver\, Global News\, CBC News\, the Current\, the Early Edition providing expert commentary on human resource related subjects.\n\nChristian graduated from Simon Fraser University with an undergraduate degree in Business Administration concentrating in Organizational Behaviour. He also supplemented those learnings with two certificates from the Justice Institute of BC. One in Conflict Resolution and Third Party Negotiation and another in Mediation.\n Register Now!
URL:https://trainingnetwork.ca/event/difficult-conversations-in-the-workplace-breakfast-session-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190619T120000
DTEND;TZID=America/Vancouver:20190619T163000
DTSTAMP:20260525T171131
CREATED:20190418T205028Z
LAST-MODIFIED:20190611T192527Z
UID:8544-1560945600-1560961800@trainingnetwork.ca
SUMMARY:Intervening in Workplace Conflict for Supervisors - Victoria
DESCRIPTION:This half-day workshop is a must for all supervisors and managers. You will gain a solid understanding of how perception and conflict style can resolve or cause further damage during a conflict. We will identify workplace aspects that contribute to conflict and strategies for early intervention. Attendees will also gain a strong understanding of when to intervene and when to ask for assistance. \nTopics covered: \n\nUnderstanding conflict/anger\nConflict styles\nBarriers to conflict resolution & strategies for addressing conflict\nCauses of conflict\nCosts and benefits of conflict resolution\n\nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \n Register Now!
URL:https://trainingnetwork.ca/event/intervening-in-workplace-conflict-for-supervisors-victoria/
LOCATION:Sandman Hotel Victoria\, 2852 Douglas Street\, Victoria\, British Columbia\, V8T 4M5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190613T080000
DTEND;TZID=America/Vancouver:20190613T163000
DTSTAMP:20260525T171131
CREATED:20190308T232900Z
LAST-MODIFIED:20190308T232900Z
UID:8375-1560412800-1560443400@trainingnetwork.ca
SUMMARY:Time Management Workshop - Burnaby
DESCRIPTION:What is the one thing everyone needs more of? Time! If time is money\, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project\, timing is essential. If you get behind on one part of the project\, the entire thing can be set back hours\, or even days.\n\n\nIn this leading edge Time Management Workshop you will gain a new mindset\, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity\, met deadlines\, and a positive impact on all aspects of your business.\n\nBenefits of Attending\n\nParticipants learn how to gain and keep control of competing priorities\, concurrent projects and critical deadlines.\nParticipants will learn powerful lessons about themselves\, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.\nThe focus on practicality means that people walk out with ideas and techniques they can apply the next day.\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\n\n\nWhat previous participants said: \n“Good eye opening information. Real focus on how to change and not what you are doing wrong.” \n“Great speaker – very dynamic.” \n“Thought provoking.” \n“I found things to change and reinforcement of things already in place.” \n“Excellent instruction\, very interactive\, and lots of collaborative disscussions. Very thought provoking!” \n\n\n\n\n\n Register Now!
URL:https://trainingnetwork.ca/event/time-management-workshop-burnaby-3/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190611T080000
DTEND;TZID=America/Vancouver:20190611T163000
DTSTAMP:20260525T171131
CREATED:20181109T210256Z
LAST-MODIFIED:20181109T210256Z
UID:8139-1560240000-1560270600@trainingnetwork.ca
SUMMARY:Leading and Managing Organizational Change - Burnaby
DESCRIPTION:Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes? \nThis seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees\, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops\, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change\, both from a personal and professional perspective. \nIn this seminar\, you’ll: \n\nUnderstand the impact change and transitions have on you and your employees\nLearn how to adapt to and be resilient to change\, whether the change is from a people\, process\, or technology transformation\nDevelop approaches to managing and leading change\nUse pragmatic tools to help you with anticipating and addressing resistance to change\, engaging with stakeholders\, and facilitating change\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n\n Register Now!
URL:https://trainingnetwork.ca/event/leading-and-managing-organizational-change-burnaby-6/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190611T073000
DTEND;TZID=America/Vancouver:20190611T103000
DTSTAMP:20260525T171131
CREATED:20190318T190014Z
LAST-MODIFIED:20190318T190014Z
UID:8431-1560238200-1560249000@trainingnetwork.ca
SUMMARY:Managing Employee Terminations (Breakfast Session) - Burnaby
DESCRIPTION:Dismissing employees is the toughest job an HR professional faces\, so it’s essential to learn to manage terminations properly. HR professionals are the ones on the front lines that have to deal not only with the legal aspects of terminations\, but also with the practical aspects of letting someone go. Make sure you have all the information you need to deal with this challenging part of HR’s responsibilities.\n\nThis breakfast presentation will explore the following topics: \n• Employee misconduct and “just cause” \n• The investigation \n• Without cause: What do I owe? \n• ESA vs Common Law in the construction industry \n• Human rights and termination decisions \n• The termination offer/termination meeting \nPresenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP. \nCraig represents and advises public and private clients facing labour relations and employment issues. He provides strategic\, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nCraig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers\, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n Register Now!
URL:https://trainingnetwork.ca/event/managing-employee-terminations-breakfast-session-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190606T080000
DTEND;TZID=America/Vancouver:20190606T163000
DTSTAMP:20260525T171131
CREATED:20190423T195729Z
LAST-MODIFIED:20190423T195740Z
UID:8588-1559808000-1559838600@trainingnetwork.ca
SUMMARY:Managing Stress in the Workplace - Burnaby
DESCRIPTION:In this workshop\, learn how to recognize stress\, how it affects your work and personal life\, and effective strategies to handle stress in the workplace. You will also learn how to reduce your stress and set goals for effectively managing internal and external stressors. \nTopics to be covered: \n*   What is Stress? \n*   How do we React to Stress? \n*   Exploring our Sources of Stress \n*   Stress Management Strategies \n*   Stress Reduction/Relaxation (including practical exercises) \n*   Personal Goal Setting \nInstructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic\, firefighter and in the field of trauma response. joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009\, and has since been confirmed to the ranks of Lieutenant\, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000.  He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of\, and response to\, traumatic events that can occur in any workplace. \nWhat previous participants said: \n“The most informative course I have attended in a long time!” \n“Jeff’s enthusiasm and interactive teaching style made the class enjoyable.” \n“Excellent\, honest\, real and relevant! Great instructor!” \n“All of it was valuable and relevant.” \n“I will take quite a few of the observational information and stress relief options to heart.” \n\n Register Now!
URL:https://trainingnetwork.ca/event/managing-stress-in-the-workplace-burnaby-3/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190606T063000
DTEND;TZID=America/Vancouver:20190606T093000
DTSTAMP:20260525T171131
CREATED:20190305T233700Z
LAST-MODIFIED:20190305T233700Z
UID:8277-1559802600-1559813400@trainingnetwork.ca
SUMMARY:FREE BREAKFAST: Structuring Your Company for Maximum Productivity - Burnaby
DESCRIPTION:Creating an aligned and defined organizational structure is a key component of running a profitable and scalable business. Having all of your staff operating with a clear role\, goals\, and deliverables is the foundation for productivity and success. In this workshop\, we will cover the proven framework for creating defined job descriptions that will allow everyone in your organization to operate with a clear goal and accountability to their supervisor. You will leave with all the basic tools and templates to grow your business in a structured and systematic way.\n\nThis session includes:\n• A defined Organizational Structure outlining all of the roles you will need in your company in order to achieve your goals\n• Job Descriptions for your staff that define each of their deliverables\, all methodically leading towards your business achieving its annual goal\n• A week-by-week sales and production plan that aligns with your year-end goal\, and a system to monitor actual results throughout the year\n• Done-for-you forms and templates to use in your trades business immediately.\n\nPresenter: Benji Carlson \nAs the son of two proven entrepreneurs\, Benji’s spirit for self-starting business runs deep. Since he was a young teen\, Benji has been starting and running profitable small businesses; most recently culminating in a highly successful 4-year career as a franchisee with College Pro Painters. Benji’s enormous heart and passion for people is what drove him to produce over $1\,000\,000 in revenue while taking the highest quality care of his employees and customers. He was consistently acknowledged for having the most productive staff in the company\, while leading more junior franchisees to fulfill their potential. Benji’s uncanny ability to find the right people and put them in the right place make him a natural fit for Breakthrough Academy’s Assessment Team. \n\n Register Now!
URL:https://trainingnetwork.ca/event/free-breakfast-structuring-your-company-for-maximum-productivity-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190603T080000
DTEND;TZID=America/Vancouver:20190603T163000
DTSTAMP:20260525T171131
CREATED:20190313T183814Z
LAST-MODIFIED:20190313T183814Z
UID:8397-1559548800-1559579400@trainingnetwork.ca
SUMMARY:Effective Management Skills - Prince George
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?\n\n\n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n\n\nWhat previous participants said: \n“This course was not good\, it was excellent!” \n“Overall\, this is honestly the best one day course I have ever attended.” \n“Comprehensive and valuable.” \n“Instructor has excellent communication skills – very engaging.” \n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-prince-george-3/
LOCATION:Sandman Signature Prince George\, 2990 Recplace Drive\, Prince George\, BC\, V2N 0B2\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190527T080000
DTEND;TZID=America/Vancouver:20190528T163000
DTSTAMP:20260525T171131
CREATED:20190502T183707Z
LAST-MODIFIED:20190502T183725Z
UID:8602-1558944000-1559061000@trainingnetwork.ca
SUMMARY:Leading People to Peak Performance - Burnaby
DESCRIPTION:All organizations are faced with mounting competitive pressures and escalating expectations and demands from clients and customers. The people in the organization are being asked to meet these increasing demands with fewer resources. Today organizations that hope to remain financially viable must unleash the potential of their most precious resource – the human asset!\n\n\n\n\n\nThis proven\, powerful and practical learning experience is absolutely essential for all supervisors and managers who are striving to bring the best out of their people! How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the human potential?\n\nBenefits of Attending\n\nDeepen your understanding of leadership\, communication\, motivation\, delegation\, engagement and coaching.\nDevelop the leadership competencies that are essential for motivating people.\nLearn proven\, powerful and practical strategies and techniques you can apply the next day.\n\nInstructors: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\nWhat previous participants said: \n“I left feeling empowered.” \n“Should have taken this course when I first became a supervisor.” \n“I would like to bring this content and Greg to my entire company.” \n Register Now!
URL:https://trainingnetwork.ca/event/8602/
LOCATION:Executive Suites Hotel & Conference Centre\, 4201 Lougheed Highway\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190516T080000
DTEND;TZID=America/Vancouver:20190517T163000
DTSTAMP:20260525T171131
CREATED:20181106T211946Z
LAST-MODIFIED:20190305T192430Z
UID:8066-1557993600-1558110600@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Burnaby
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layout and presentation.” \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190506T080000
DTEND;TZID=America/Vancouver:20190507T163000
DTSTAMP:20260525T171131
CREATED:20181106T212211Z
LAST-MODIFIED:20190429T181742Z
UID:8070-1557129600-1557246600@trainingnetwork.ca
SUMMARY:Communication Skills for Construction - Burnaby
DESCRIPTION:Great communication is essential for construction leaders! In this course\, participants will learn how to improve their listening\, speaking and writing skills. Participants will leave with a better understanding of how to communicate goals and strategies effectively\, as well as lead collaborative decision making.\nIt will include two days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors.\nLearning Outcomes:\n\nImprove their writing skills: emails\, texts\, letters\, RFIs and reports.\nImprove their listening skills: interpret body language\, use reflective listening\, deal with difficult people\, and use good questioning skills.\nImprove their speaking skills: phone calls\, meetings\, small groups\, and large groups presentations.\nLead through vision casting and strategic focus.\nLearn the benefits of collaborative decision making and how best to lead leaders.\n\n\nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course.  \nAudience:\nThe course is designed for construction project managers\, owners\, estimators\, and site supervisors.\nWhat previous participants have said:\n“Very good instructor\, Well done. Made learning the info easy.” \n“Instructor knows a lot and he was very patient.” \n Register Now!
URL:https://trainingnetwork.ca/event/communication-skills-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190426T063000
DTEND;TZID=America/Vancouver:20190426T093000
DTSTAMP:20260525T171131
CREATED:20190305T230815Z
LAST-MODIFIED:20190305T230815Z
UID:8253-1556260200-1556271000@trainingnetwork.ca
SUMMARY:FREE Breakfast: Deep Dive: Effective Recruiting Strategies for Your Ideal Candidate - Burnaby
DESCRIPTION:Do you struggle to find effective ways to drum up solid applications for the positions that you need to fill in your company? Most business owners wait until the need to hire is urgent before they begin looking for applicants\, which can make for a stressful recruiting process and lead to poor hires. In this session\, we’ll talk about some specific strategies for keeping your applicant pipeline stocked all year round\, and help you implement strategies now that can help you generate high quality applications for any role\, quickly. \nWe’ll cover: \n\nHow to look at your recruiting process as a sales & marketing process in order to build powerful teams\nSome of the most effective ways to generate qualified apps in the trades industry\, including:\n\nAn unorthodox way to use Facebook as a simple\, but powerful networking tool\nLeveraging the power of LinkedIn searching to find the right fit for your role\nGood ol’ fashioned campus recruiting strategies that actually work\n\n\n\n\nBONUS: You’ll get some proven templates to use right away so you can begin filling your pipeline with awesome interviewees\n\nPresenter: Benji Carlson \nAs the son of two proven entrepreneurs\, Benji’s spirit for self-starting business runs deep. Since he was a young teen\, Benji has been starting and running profitable small businesses; most recently culminating in a highly successful 4-year career as a franchisee with College Pro Painters. Benji’s enormous heart and passion for people is what drove him to produce over $1\,000\,000 in revenue while taking the highest quality care of his employees and customers. He was consistently acknowledged for having the most productive staff in the company\, while leading more junior franchisees to fulfill their potential. Benji’s uncanny ability to find the right people and put them in the right place make him a natural fit for Breakthrough Academy’s Assessment Team. \n Register Now!
URL:https://trainingnetwork.ca/event/free-breakfast-deep-dive-effective-recruiting-strategies-for-your-ideal-candidate-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190425T080000
DTEND;TZID=America/Vancouver:20190425T120000
DTSTAMP:20260525T171131
CREATED:20190308T231324Z
LAST-MODIFIED:20190308T231324Z
UID:8365-1556179200-1556193600@trainingnetwork.ca
SUMMARY:Emotional Intelligence (EQ) – The Myths & the Mastery - Burnaby
DESCRIPTION:The research is crystal clear – regardless of the type of work\, EQ is the cornerstone of superior performance.  When star performers were analyzed the one consistent common denominator was they had healthy EQ!\n\nThe purpose of this course is to demystify EQ\, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.\n\nThis workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:\n\nBuild better relationships\nLearn to stay calm and deal with stress more effectively\nDeal with difficult people and negative energy\nAchieve greater happiness\n\nContent Overview\n\nWhat EQ really means in practical\, everyday\, real world terms\nWhy EQ is a far more important success factor than IQ\nThe EQ – Happiness Connection\nHow to identity your current level of EQ\nThe predictable attitudes and behaviors of low EQ people\nFour sure-fire strategies on how to develop truly healthy EQ\nHow to deal with unreasonable people with low EQ\nHow to achieve the delicate balance of intellect and emotion and make “common sense decisions\nHow EQ impacts your ability to build and sustain productive relationships\nHow to assert yourself to ensure you get your needs met without appearing like a bully\nHow to stay positive around negative people\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n Register Now!
URL:https://trainingnetwork.ca/event/emotional-intelligence-eq-the-myths-the-mastery-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190412T073000
DTEND;TZID=America/Vancouver:20190412T103000
DTSTAMP:20260525T171131
CREATED:20190305T225307Z
LAST-MODIFIED:20190305T225307Z
UID:8249-1555054200-1555065000@trainingnetwork.ca
SUMMARY:Employment Standards Act Refresher (Breakfast Session) - Burnaby
DESCRIPTION:The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers\, including: \n\n\nEmployment contracts\nWho is a “manager”\nHours of work and overtime\nAveraging agreements for hours of work\nTermination of employment\nVacation and statutory holidays\nIndependent contractors vs. employees\nImpact of the common law\n\nPresenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP. \nCraig represents and advises public and private clients facing labour relations and employment issues. He provides strategic\, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nCraig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers\, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n Register Now!
URL:https://trainingnetwork.ca/event/employment-standards-act-refresher-breakfast-session-burnaby-3/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Construction,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190328T120000
DTEND;TZID=America/Vancouver:20190328T133000
DTSTAMP:20260525T171131
CREATED:20190305T193919Z
LAST-MODIFIED:20190305T193919Z
UID:8235-1553774400-1553779800@trainingnetwork.ca
SUMMARY:FREE Webinar: How to Attract & Hire Rockstar Staff
DESCRIPTION:Bringing on new team members is one of the most vital and misunderstood skills in business. We will be covering the key steps required to find\, filter and hire the perfect team members\, who give you the space and ability to grow your business to the next level.\n\nYou will be given:\n• A proven system to have the top talent in your industry applying to work for you\n• A screening process to ensure you only spend your time with qualified applicants\n• Templates and systems that you can use immediately to professionalize your hiring process\n Register Now!
URL:https://trainingnetwork.ca/event/free-webinar-how-to-attract-hire-rockstar-staff/
LOCATION:BC
CATEGORIES:Business,Human Resources,Management
END:VEVENT
END:VCALENDAR