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CREATED:20171106T190855Z
LAST-MODIFIED:20180409T161050Z
UID:7089-1524470400-1524587400@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Kelowna
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-4/
LOCATION:Comfort Inn Kelowna\, 3656 Highway 97 North\, Kelowna\, British Columbia\, V1X 4J4\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20180419T080000
DTEND;TZID=America/Vancouver:20180420T163000
DTSTAMP:20260525T184004
CREATED:20171030T205318Z
LAST-MODIFIED:20171108T161909Z
UID:7013-1524124800-1524241800@trainingnetwork.ca
SUMMARY:Communications Skills - Burnaby
DESCRIPTION:This Gold Seal Certified Course is designed to improve skills in communication for supervisors and management in the office and in the field. \n\nParticipants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others. \nThe course will also cover the following: \n\nEffective Leadership through Communication Skills\nDealing with Difficult People\, Conflict and Confrontation\nAssertive Training and Speaking Skills\nCommunicating Motivation\nCommunication through Body Language\nManaging a Good Impression to Clients\nConstructive Use of Anger and Persuasion Skills\nAnger and Conflict Management Skills\nCommunicating Discipline and Termination\nResolving Disputes through Communication\nHow to Prepare for and Facilitate Meetings\nCommunication through Writing Skills\nDrafting and Preparing Proper Reports and Correspondence\nCommunicating Teamwork to Staff and Workers\n\n Register Now!
URL:https://trainingnetwork.ca/event/communications-skills-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20180412T080000
DTEND;TZID=America/Vancouver:20180412T163000
DTSTAMP:20260525T184004
CREATED:20180103T182117Z
LAST-MODIFIED:20180103T182117Z
UID:7299-1523520000-1523550600@trainingnetwork.ca
SUMMARY:Effective Management Skills - Burnaby
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential? \n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20180411T073000
DTEND;TZID=America/Vancouver:20180411T103000
DTSTAMP:20260525T184004
CREATED:20171212T171200Z
LAST-MODIFIED:20180928T164541Z
UID:7280-1523431800-1523442600@trainingnetwork.ca
SUMMARY:Employment Standards Act Refresher (Breakfast Session) - Burnaby
DESCRIPTION:The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers\, including: \n\n\nEmployment contracts\nWho is a “manager”\nHours of work and overtime\nAveraging agreements for hours of work\nTermination of employment\nVacation and statutory holidays\nIndependent contractors vs. employees\nImpact of the common law\n\nPresenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP. \nCraig represents and advises public and private clients facing labour relations and employment issues. He provides strategic\, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nCraig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers\, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n Register Now!
URL:https://trainingnetwork.ca/event/employment-standards-act-refresher-breakfast-session-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20180312T080000
DTEND;TZID=America/Vancouver:20180313T163000
DTSTAMP:20260525T184004
CREATED:20171103T210454Z
LAST-MODIFIED:20171120T224234Z
UID:7082-1520841600-1520958600@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Kamloops
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-5/
LOCATION:Canadian Home Builders Association Central Interior\, 921 Laval Cres\, Kamloops\, British Columbia\, V2C 5P4\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20180205T080000
DTEND;TZID=America/Vancouver:20180206T163000
DTSTAMP:20260525T184004
CREATED:20171031T190957Z
LAST-MODIFIED:20171120T225759Z
UID:7024-1517817600-1517934600@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Burnaby
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-3/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171218T080000
DTEND;TZID=America/Vancouver:20171218T163000
DTSTAMP:20260525T184004
CREATED:20170623T173229Z
LAST-MODIFIED:20171120T233151Z
UID:6649-1513584000-1513614600@trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health & Safety Committee (JSHC) - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \n\nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n Register Now!
URL:https://trainingnetwork.ca/event/responsibilities-of-joint-health-safety-committee-jshc/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Human Resources,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171129T073000
DTEND;TZID=America/Vancouver:20171129T103000
DTSTAMP:20260525T184004
CREATED:20170607T184407Z
LAST-MODIFIED:20171121T190918Z
UID:6606-1511940600-1511951400@trainingnetwork.ca
SUMMARY:Managing Employee Terminations (Breakfast Session) - Burnaby
DESCRIPTION:Dismissing employees is the toughest job an HR professional faces\, so it’s essential to learn to manage terminations properly. HR professionals are the ones on the front lines that have to deal not only with the legal aspects of terminations\, but also with the practical aspects of letting someone go. Make sure you have all the information you need to deal with this challenging part of HR’s responsibilities. \nThis breakfast presentation will explore the following topics: \n• Employee misconduct and “just cause” \n• The investigation \n• Without cause: What do I owe? \n• ESA vs Common Law in the construction industry \n• Human rights and termination decisions \n• The termination offer/termination meeting \nPresenter: Craig Munroe\, L.L.B.\, Partner\, is a member of Fasken Martineau’s Labour\, Employment and Human Rights group. \nCraig represents and advises public and private clients facing labour relations and employment issues. He provides strategic\, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nCraig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers\, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients. \n  \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/managing-employee-terminations-breakfast-session-4/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Legal
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171101T080000
DTEND;TZID=America/Vancouver:20171101T163000
DTSTAMP:20260525T184004
CREATED:20170620T204437Z
LAST-MODIFIED:20170803T175653Z
UID:6643-1509523200-1509553800@trainingnetwork.ca
SUMMARY:Providing Exceptional Customer Service
DESCRIPTION:In today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n Register Now!
URL:https://trainingnetwork.ca/event/providing-exceptional-customer-service-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171030T080000
DTEND;TZID=America/Vancouver:20171030T163000
DTSTAMP:20260525T184004
CREATED:20170620T203714Z
LAST-MODIFIED:20170803T175254Z
UID:6630-1509350400-1509381000@trainingnetwork.ca
SUMMARY:Leading and Managing Organizational Change
DESCRIPTION:Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes? \nThis seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees\, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops\, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change\, both from a personal and professional perspective. \nIn this seminar\, you’ll: \n\nUnderstand the impact change and transitions have on you and your employees\nLearn how to adapt to and be resilient to change\, whether the change is from a people\, process\, or technology transformation\nDevelop approaches to managing and leading change\nUse pragmatic tools to help you with anticipating and addressing resistance to change\, engaging with stakeholders\, and facilitating change\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n\n Register Now!
URL:https://trainingnetwork.ca/event/leading-and-managing-organizational-change-2/
LOCATION:Sandman Hotel Victoria\, 2852 Douglas Street\, Victoria\, British Columbia\, V8T 4M5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171025T073000
DTEND;TZID=America/Vancouver:20171025T103000
DTSTAMP:20260525T184004
CREATED:20170607T184537Z
LAST-MODIFIED:20171212T171115Z
UID:6609-1508916600-1508927400@trainingnetwork.ca
SUMMARY:Employment Standards Act Refresher (Breakfast Session)
DESCRIPTION:The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers\, including: \n\n\nEmployment contracts\nWho is a “manager”\nHours of work and overtime\nAveraging agreements for hours of work\nTermination of employment\nVacation and statutory holidays\nIndependent contractors vs. employees\nImpact of the common law\n\nPresenter: Craig Munroe LL.B. is a partner in Heenan Blaikie’s Vancouver office\, practising in their Labour and Public Policy groups. Mr. Munroe represents and advises public and private clients facing labour relations and employment issues. In addition to providing management training and ongoing advice as issues arise\, Mr. Munroe regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n Register Now!
URL:https://trainingnetwork.ca/event/employment-standards-act-refresher-breakfast-session-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Legal,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171016T080000
DTEND;TZID=America/Vancouver:20171016T163000
DTSTAMP:20260525T184004
CREATED:20170620T204520Z
LAST-MODIFIED:20170620T204520Z
UID:6645-1508140800-1508171400@trainingnetwork.ca
SUMMARY:Providing Exceptional Customer Service
DESCRIPTION:In today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n Register Now!
URL:https://trainingnetwork.ca/event/providing-exceptional-customer-service-3/
LOCATION:Victoria (TBA)\, Victoria\, British Columbia\, Canada
CATEGORIES:Business,Human Resources
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171011T080000
DTEND;TZID=America/Vancouver:20171011T163000
DTSTAMP:20260525T184004
CREATED:20170620T203041Z
LAST-MODIFIED:20170620T203041Z
UID:6628-1507708800-1507739400@trainingnetwork.ca
SUMMARY:Leading and Managing Organizational Change
DESCRIPTION:Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes? \nThis seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees\, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops\, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change\, both from a personal and professional perspective. \nIn this seminar\, you’ll: \n\nUnderstand the impact change and transitions have on you and your employees\nLearn how to adapt to and be resilient to change\, whether the change is from a people\, process\, or technology transformation\nDevelop approaches to managing and leading change\nUse pragmatic tools to help you with anticipating and addressing resistance to change\, engaging with stakeholders\, and facilitating change\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n\n Register Now!
URL:https://trainingnetwork.ca/event/leading-and-managing-organizational-change/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20171004T073000
DTEND;TZID=America/Vancouver:20171004T100000
DTSTAMP:20260525T184004
CREATED:20170607T210930Z
LAST-MODIFIED:20170607T210930Z
UID:6611-1507102200-1507111200@trainingnetwork.ca
SUMMARY:Drugs and Alcohol in the Workplace: Employer Rights and Obligations - Breakfast Session
DESCRIPTION:Drug and alcohol use has become an increasing issue in the workplace\, especially given the prevalence of prescribed marijuana for medicinal reasons. How do you deal with an employee in a safety-sensitive role who has a medical marijuana licence? Are they still allowed to perform their safety sensitive job? If an employee with a licence says they need to use their marijuana at the workplace\, how is this addressed? Are employees with medical marijuana licences exempt from drug testing? \nTopics covered:\n•         Drug and Alcohol Policies\n•         Testing for Drug and Alcohol Use\n•         Consequences for Testing Positive\n•         Pre-employment Situations\n•         Impaired at Work Situations\n•         Accommodation requirements for workers with drug and or alcohol addiction\n•         Suggested wording on Medical Marijuana to update company policies \n\nPresenter: Melanie Vipond\, B.A.H.\, LL.B.\nMelanie Vipondfocuses her practice on labour and employment law\, human rights\, privacy and administrative law. She advises both private and public sector employers on issues relating to unionization\, collective agreement negotiation\, disability and harassment\, workers compensation as well as general employment law issues\, including wrongful dismissals and employment contract negotiation. She provides training on those issues to the employer community. She has appeared before all levels of court\, including the Supreme Court of Canada\, as well as the BC Labour Relations Board\, arbitration boards\, human rights tribunals\, and other administrative tribunals. She is an adjunct professor at the Faculty of Law of the University of British Columbia (UBC) and teaches in the areas of labour\, employment\, human rights and privacy law. She has also lectured as a guest speaker in those areas at Stanford Law School and UBC Law School\, and is a frequent speaker at conferences and seminars.\n\n  Register Now!
URL:https://trainingnetwork.ca/event/drugs-and-alcohol-in-the-workplace-employer-rights-and-obligations-breakfast-session/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170913T073000
DTEND;TZID=America/Vancouver:20170913T100000
DTSTAMP:20260525T184004
CREATED:20170808T193804Z
LAST-MODIFIED:20170808T193804Z
UID:6946-1505287800-1505296800@trainingnetwork.ca
SUMMARY:Harassment in the workplace - Employer responsibilities (Breakfast Session)
DESCRIPTION:This breakfast session will provide employers valuable information regarding a recent hotspot in the workplace – Bullying and Harassment.  The presenter will cover the following issues: \n\n\nWhat is bullying and harassment and what are the risks?\n\nWorkSafe BC definitions; inter employee conflict; managerial exclusion; types of orders\nHuman Rights Code definitions; limits of acceptable conduct; employer liability for employee bad behavior\n\n\nWhat should and Employer do when faced with a potential bullying and harassment situation?\nEmployer’s duty to investigate\nWorkplace training\nDisciplinary responses\nComplaints made for improper reasons\nCreation of policies\nAccess to information\nWorkplace training\nProactive steps to help protect the workplace\n\nParticipants will be provided with real life examples involving the above topics together with practical business based solutions.  There will be time left for questions. \n\nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice \n  \n Register Now!
URL:https://trainingnetwork.ca/event/harassment-in-the-workplace-employer-responsibilities-breakfast-session/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170907T080000
DTEND;TZID=America/Vancouver:20170907T163000
DTSTAMP:20260525T184004
CREATED:20170623T173359Z
LAST-MODIFIED:20170822T210834Z
UID:6653-1504771200-1504801800@trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health & Safety Committee (JHSC)
DESCRIPTION:Participants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n Register Now!
URL:https://trainingnetwork.ca/event/responsibilities-of-joint-health-safety-committee-jhsc-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Human Resources,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170817T080000
DTEND;TZID=America/Vancouver:20170817T163000
DTSTAMP:20260525T184004
CREATED:20170307T183833Z
LAST-MODIFIED:20170307T183833Z
UID:6346-1502956800-1502987400@trainingnetwork.ca
SUMMARY:Effective Management Skills
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential? \n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-13/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170619T080000
DTEND;TZID=America/Vancouver:20170619T163000
DTSTAMP:20260525T184004
CREATED:20170307T183702Z
LAST-MODIFIED:20170518T182941Z
UID:6342-1497859200-1497889800@trainingnetwork.ca
SUMMARY:Effective Management Skills
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential? \n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-11/
LOCATION:Best Western Plus Kelowna Hotel & Suites\, 2402 Highway 97 North\, Kelowna\, British Columbia\, V1X 4J1\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170526T080000
DTEND;TZID=America/Vancouver:20170526T163000
DTSTAMP:20260525T184004
CREATED:20170307T183610Z
LAST-MODIFIED:20170307T183610Z
UID:6340-1495785600-1495816200@trainingnetwork.ca
SUMMARY:Effective Management Skills
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential? \n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-9/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170519T083000
DTEND;TZID=America/Vancouver:20170519T163000
DTSTAMP:20260525T184004
CREATED:20161005T192524Z
LAST-MODIFIED:20161005T192524Z
UID:6057-1495182600-1495211400@trainingnetwork.ca
SUMMARY:Human Resources Planning and Management
DESCRIPTION:This course is approved for 44 Group B Homeowner Protection Office CPD credits. \nThe Human Resources Planning and Management course will help both company owners and their employees improve their understanding of the elements of human resource planning and management\, and how this affects the everyday operations and competitive strategy of the company. \nNOTE: Early registration is necessary\, as this course will involve the advance receipt and completion of workbook and online quizzes and assignments by way of email\, as well as the one-day session to review all material and prepare for writing the examination. Registration deadline: March 20\, 2017 \nCourse Content: \n\nDeveloping a human resources plan\, performance standards and structures for communication and input\nMeet human resource requirements through recruiting\, hiring and retaining staff and subcontractors\nIdentifying importance of training/skills upgrading\nHow to encourage employee involvement\nHow to understand compensation schemes\nHow to identify job functions and tasks required\n\nDuration: \nOnline home study 10-15 hours with quizzes and assignment. (constitutes 50% of overall grade) One day in-class session. \nMaterials: \nManual “Human Resources Planning and Management” \n\nCourse Format: \nUpon registration for the course\, the course manual will be delivered by regular post\, to be completed at their own pace along with the online portion. Any student can email questions to the instructor at any time prior to the course date. The one day in-class session will be used to review all of the material\, answer any questions and prepare for the exam in the afternoon. \n  \nExamination: \nA pass mark of 80% is required on the in-class open book exam is written on the afternoon of the one-day in-class session. If a mark between 65% and 79% is achieved\, a fee is charged to re-write an online exam. A candidate is given the opportunity to re-write the examination a maximum of two times before having to retake the entire course. Candidates who score less than 65% on the initial examination are required to retake the course. \n Register Now!
URL:https://trainingnetwork.ca/event/human-resources-planning-and-management/
LOCATION:Quality Hotel Abbotsford\, 36035 N Parallel Rd\, Abbotsford\, British Columbia\, V3G 2C6\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170403T080000
DTEND;TZID=America/Vancouver:20170404T153000
DTSTAMP:20260525T184004
CREATED:20160614T200508Z
LAST-MODIFIED:20170116T232653Z
UID:5818-1491206400-1491319800@trainingnetwork.ca
SUMMARY:Construction Business Management
DESCRIPTION:Participants will learn how to improve the management and business systems of their construction company. \nAt the end of the course participants will be able to: \n• Understand the strategic planning process and how to implement it within their context \n• Understand the importance of a business plan and how to prepare one \n• Understand the participants within the construction industry – their roles\, responsibilities and limitations \n• Understand the benefits of a participatory management culture \n• Formulate a marketing plan and understand the marketing mix \n• Develop a human resource management plan \n• Understand the employment cycle/process \n• Develop an employee performance evaluation system \n• Increase staff morale and engagement \n• Understand operational planning for construction companies \n• Formulate a financial plan\, budgets\, ratios and break-even analysis \n• Understand the importance of financial internal controls \n• Develop benchmarks and key performance indicators \n• Understand bonding and insurance for construction companies \n• Use risk management tools to identify risk and how to mitigate risk \n Register Now!
URL:https://trainingnetwork.ca/event/construction-business-management-2/
LOCATION:Coast High Country Inn & Yukon Convention Centre\, 4051 4th Avenue\, Whitehorse\, Yukon\, Y1A 1H1\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170327T080000
DTEND;TZID=America/Vancouver:20170328T163000
DTSTAMP:20260525T184004
CREATED:20160810T153726Z
LAST-MODIFIED:20160810T153726Z
UID:5957-1490601600-1490718600@trainingnetwork.ca
SUMMARY:Communications Skills
DESCRIPTION:This Gold Seal Certified Course is designed to improve skills in communication for supervisors and management in the office and in the field. \n\nParticipants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others. \nThe course will also cover the following: \n\nEffective Leadership through Communication Skills\nDealing with Difficult People\, Conflict and Confrontation\nAssertive Training and Speaking Skills\nCommunicating Motivation\nCommunication through Body Language\nManaging a Good Impression to Clients\nConstructive Use of Anger and Persuasion Skills\nAnger and Conflict Management Skills\nCommunicating Discipline and Termination\nResolving Disputes through Communication\nHow to Prepare for and Facilitate Meetings\nCommunication through Writing Skills\nDrafting and Preparing Proper Reports and Correspondence\nCommunicating Teamwork to Staff and Workers\n\n Register Now!
URL:https://trainingnetwork.ca/event/communications-skills-4/
LOCATION:RCABC Training Room\, 9734 201 Street\, Langley\, British Columbia\, V1M 3E8\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170223T080000
DTEND;TZID=America/Vancouver:20170223T163000
DTSTAMP:20260525T184004
CREATED:20161219T225354Z
LAST-MODIFIED:20170209T170148Z
UID:6216-1487836800-1487867400@trainingnetwork.ca
SUMMARY:Effective Management Skills
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential? \n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people. \nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar. \nParticipants will learn proven\, powerful and practical strategies and techniques that will last a life-time and can be applied the next day. \nModule ONE – Creating a Culture of Engagement & Teamwork \n\n\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment \n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of   “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills \n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put  forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills \n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more. \n\n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-6/
LOCATION:Holiday Inn Express Metrotown\, 4405 Central Boulevard\, Burnaby\, British Columbia\, V5H 4M3\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170215T073000
DTEND;TZID=America/Vancouver:20170215T100000
DTSTAMP:20260525T184004
CREATED:20161205T181622Z
LAST-MODIFIED:20161205T181645Z
UID:6172-1487143800-1487152800@trainingnetwork.ca
SUMMARY:Drugs and Alcohol in the Workplace - Employer Rights and Obligations
DESCRIPTION:Drug and alcohol use has become an increasing issue in the workplace\, especially given the prevalence of prescribed marijuana for medicinal reasons. How do you deal with an employee in a safety-sensitive role who has a medical marijuana licence? Are they still allowed to perform their safety sensitive job? If an employee with a licence says they need to use their marijuana at the workplace\, how is this addressed? Are employees with medical marijuana licences exempt from drug testing? \nTopics covered:\n•         Drug and Alcohol Policies\n•         Testing for Drug and Alcohol Use\n•         Consequences for Testing Positive\n•         Pre-employment Situations\n•         Impaired at Work Situations\n•         Accommodation requirements for workers with drug and or alcohol addiction\n•         Suggested wording on Medical Marijuana to update company policies \n\nPresenter: Melanie Vipond\, B.A.H.\, LL.B.\nMelanie Vipondfocuses her practice on labour and employment law\, human rights\, privacy and administrative law. She advises both private and public sector employers on issues relating to unionization\, collective agreement negotiation\, disability and harassment\, workers compensation as well as general employment law issues\, including wrongful dismissals and employment contract negotiation. She provides training on those issues to the employer community. She has appeared before all levels of court\, including the Supreme Court of Canada\, as well as the BC Labour Relations Board\, arbitration boards\, human rights tribunals\, and other administrative tribunals. She is an adjunct professor at the Faculty of Law of the University of British Columbia (UBC) and teaches in the areas of labour\, employment\, human rights and privacy law. She has also lectured as a guest speaker in those areas at Stanford Law School and UBC Law School\, and is a frequent speaker at conferences and seminars.\n\n\n Register Now!
URL:https://trainingnetwork.ca/event/drugs-and-alcohol-in-the-workplace-employer-rights-and-obligations-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20170131T073000
DTEND;TZID=America/Vancouver:20170131T103000
DTSTAMP:20260525T184004
CREATED:20161128T184109Z
LAST-MODIFIED:20170607T184443Z
UID:6151-1485847800-1485858600@trainingnetwork.ca
SUMMARY:Employment Standards Act Refresher (Breakfast Session)
DESCRIPTION:The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers\, including: \n\n\nEmployment contracts\nWho is a “manager”\nHours of work and overtime\nAveraging agreements for hours of work\nTermination of employment\nVacation and statutory holidays\nIndependent contractors vs. employees\nImpact of the common law\n\nPresenter: Craig Munroe LL.B. is a partner in Heenan Blaikie’s Vancouver office\, practising in their Labour and Public Policy groups. Mr. Munroe represents and advises public and private clients facing labour relations and employment issues. In addition to providing management training and ongoing advice as issues arise\, Mr. Munroe regularly appears before various courts and tribunals including the British Columbia Labour Relations Board\, the Canada Industrial Relations Board\, grievance arbitration panels\, the British Columbia Human Rights Tribunal\, and the provincial and federal courts. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n\n\n Register Now!
URL:https://trainingnetwork.ca/event/employment-standards-act-refresher-breakfast-session/
LOCATION:Executive Suites Hotel & Conference Centre\, 4201 Lougheed Highway\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
END:VCALENDAR