Writing Effective Letters, Scope Documents, Reports and Proposals - Whitehorse
2019-02-11 08:00 - 16:30 (America/Vancouver) | Coast High Country Inn & Yukon Convention Centre, 4051 4th Avenue, Whitehorse, Yukon, Y1A 1H1, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?
Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.
This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective emails, reports, and proposals. In addition, you’ll also incorporate key principles for editing and revising your documents.
We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing concisely
3. Crafting effective emails and letters
4. Responding to bids and proposals
5. Structuring your reports and project documentation
Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses.
In addition to teaching, as a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including construction, engineering, and consulting firms. He advises firms on their communications strategy, and writes proposals and business plans for his clients.
Eric also specializes in business transformation and change management consulting, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable. Makes me rethink how I write.”

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Supervisors Bootcamp - Practical Leadership Tools for Front Line Supervisors - Burnaby
2019-02-12 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Supervisors Bootcamp is designed specifically for front-line supervisors and managers in all industries. It is open to individuals with all levels of experience, but is most effective for those working for companies with an already established safety management system.
Participants will be given a leadership ‘tool kit’ comprised of the simplest but most effective leadership concepts, from which they can effectively build and develop their own leadership style. They will also take self-assessment questionnaires and participate in exercises based on the actual work they do and the crews they lead.
The ideas covered in this course will assist employers to tackle important and emerging issues facing business operations today:
· Greater productivity and quality outcomes
· Greater safety program effectiveness
· Greater worker retention and engagement
Participants will leave the session with leadership baselines established, reference materials and course content, and practical and personalised leadership goals for them to work towards.
Participants will also be introduced to ‘safety-II’ or ‘safety differently’, and the workshop includes strategies for putting these concepts into practical use.
What previous participants said:

“A lot of good new tools! I help train new guys all the time and a few methods from today will help a lot.”
“Related to every day life – not just out of the book.”
“Knowledgeable and personable instructor.”
“I was impressed with the instructor’s passion and knowledge.”
“A lot of information to take back to the site.”
Instructor: Since beginning his career over 25 years ago, Jeff Lyth has become recognized as an expert and innovator in workplace leadership and safety. He served as Director of Corporate Health and Safety with one of Western Canada’s leading high-rise contractors for nearly a decade during which time he was a facilitator of their leadership development program. He currently works in assisting organizations and safety departments to move beyond conventional views in both leadership and construction safety, and to break through the performance plateaus associated with those views.
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Leading and Managing Organizational Change - Burnaby
2019-02-12 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes?
This seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change, both from a personal and professional perspective.
In this seminar, you’ll:

Understand the impact change and transitions have on you and your employees
Learn how to adapt to and be resilient to change, whether the change is from a people, process, or technology transformation
Develop approaches to managing and leading change
Use pragmatic tools to help you with anticipating and addressing resistance to change, engaging with stakeholders, and facilitating change

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.

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An Overview of CCDC Contract Documents (Breakfast Session) - Burnaby
2019-02-21 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The standard form Canadian Construction Documents Committee (CCDC) construction contracts are used across Canada in connection with general contract, construction management and trade contract arrangements. This course will provide an overview of the most commonly used CCDC documents, and of the standard CCA 1 subcontract, with specific focus on the concepts and procedures of the provisions relating to the following significant concerns, among others:
1. The definition of the Contract Documents;
2. The role of the Consultant;
3. Payment;
4. Extra work;
5. Delays;
6. Deficiencies;
7. Dispute resolution; and
8. Default and termination.
Related issues such as the effect of supplementary conditions and the interaction of the contracts with the operation of the Builders Lien Act will also be addressed.
Who should attend?
Owners, contractors, construction managers, subcontractors and design professionals.
Presenter: An Associate Counsel with SHK Law Corp., Marc MacEwing has practiced extensively as a construction lawyer in all aspects of the practice for over 30 years. He has particular expertise as a builders lien lawyer, as well as in tendering disputes and preparing and analyzing contract documents. Marc advises owners, contractors, subcontractors, material suppliers and design professionals.
Marc has been listed in the Canadian Legal Lexpert Directory as a “repeatedly recommended” leading practitioner in construction law in BC. He has been Peer Review Rated for General Ethical Standards and Legal Ability by LexisNexis Martindale-Hubbell® and included in The Best Lawyers in Canada®.

In addition to authoring more than 175 published articles on construction law topics, Marc is a member of the editorial board and a contributor to the Continuing Legal Education Society’s British Columbia Builders Liens Practice Manual. Marc is a frequent lecturer to design professional and construction trade bodies, businesses, and educational institutions.

Marc is also a Fellow of the Canadian College of Construction Lawyers.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
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Bluebeam Revu: Basics - Burnaby
2019-02-25 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This course teaches you the fundamentals of using Bluebeam’s award-winning software, Revu. With Revu, you’ll be able to expedite the review and approval process between project team members or clients, quickly and easily.

Topics to be covered:

Introduction to Revu
Overview of the Revu Interface, Navigation and Profiles
The Markup Tools
Revu Stamps
The Tool Chest
The Markups List
PDF Creation
Document Management and Setup
Introduction to Studio
Studio Sessions
Studio Projects

Who should attend:
Field and office professionals in the construction, engineering and architecture industry.

Instructor:
Curtek is a technical consulting firm specializing specifically in Bluebeam Revu and servicing the Western Canada market. We offer multiple training sessions to help our clients work effectively with their digital documents. Our instructor, Morgan Garry, has a Bachelor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

What previous participants said:
“Helped a lot! Morgan was thorough easy to understand.”
“Covered all the basic, good introduction.”
“Calm, organized, helpful instructor.”
“I have been using Bluebeam for 6 years, and was a little concerned that I would find the basic course a little repetitive. However, after yesterday, I walked away with so many tips and tricks to use Bluebeam more efficiently, and even a lot of new functions that I had no idea that Bluebeam even did.”
MPORTANT: You will need to provide your own laptop with Bluebeam Revu installed and a scroll wheel mouse. You can download the software for a trial version for 30 days at http://www.bluebeam.com/InstRevuTRIAL

If you don’t have your own laptop with Bluebeam Revu, we can provide a training laptop for the day ($25 rental fee). The total number of training laptops is limited and will be provided to those who reserve them first.

To reserve a training laptop, email or call Kerry at 604-293-2339 or kerry.vital@trainingnetwork.ca
Register Now!

Estimating with Bluebeam Revu - Burnaby
2019-02-26 08:00 - 17:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This full-day training course provides you and your staff with the knowledge and skills to accurately estimate construction quantities and costs using Bluebeam Revu.
This course includes all of the new estimating features included in Bluebeam Revu 2017.
Topics covered include:
• Estimating Tool Sets & Profiles
• Layers
• Setting Drawing Scale
• Viewports
• Length Measurements
• Area and Volume Measurements
• Dynamic Fill
• Count Measurements
• Using the Markups List for Estimating
• Quantity Link to Excel
• Sketch to Scale
• Legends
Attendees will receive a best practice guide to keep and reference back to.
Taking the Bluebeam Revu Basics course is not mandatory as a prerequisite, however it is strongly recommended. Several of the topics taught in these courses are built on the foundation of several topics taught in the basics course.

Instructor:
The course will be taught by Morgan Garry, a former Senior Estimator with one of Canada’s largest general contractors. Morgan has a Bachelor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

What previous participants have said:
“Learned a number of practical and efficient ways of measuring electrical device and length of conduit runs.”
“Morgan is a great instructor. Very patient and extremely knowledgable.”

“Overall a very rewarding and valuable tool for my contractors.”
“Great content, not too much but detailed enough to be very useful.”
IMPORTANT: You will need to provide your own laptop with Bluebeam Revu installed and a scroll wheel mouse. You can download the software for a trial version for 30 days at http://www.bluebeam.com/InstRevuTRIAL

If you don’t have your own laptop with Bluebeam Revu, we can provide a training laptop for the day ($25 rental fee). The total number of training laptops is limited and will be provided to those who reserve them first.

To reserve a training laptop, email or call Kerry at 604-293-2339 or kerry.vital@trainingnetwork.ca
Register Now!

Field Quality Control and Deficiency Management with Bluebeam Revu - Burnaby
2019-02-27 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This full-day course provides you and your staff with the knowledge and skills to get the quality of work on your projects under control and developing an effective tracking system that is easy to manage.
Topics covered include:
• Creating QC Floor Plans with Spaces
• Creating Deficiency Tool Sets
• Statuses for Deficiency Management
• Adding images to your QC documents
• Deficiency Inspections
• Deficiency Reporting
• PDF Forms
• Classroom Exercises

Taking the Bluebeam Revu Basics course is not mandatory as a prerequisite, however it is strongly recommended. Several of the topics taught in these courses are built on the foundation of several topics taught in the basics course.

Instructor:
Curtek is a technical consulting firm specializing specifically in Bluebeam Revu and servicing the Western Canada market. We offer multiple training sessions to help our clients work effectively with their digital documents. The instructor, Morgan Garry, has a Bachelor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

IMPORTANT: You will need to provide your own laptop with Bluebeam Revu installed and a scroll wheel mouse. You can download the software for a trial version for 30 days at http://www.bluebeam.com/InstRevuTRIAL

If you don’t have your own laptop with Bluebeam Revu, we can provide a training laptop for the day ($25 rental fee). The total number of training laptops is limited and will be provided to those who reserve them first.

To reserve a training laptop, email or call Kerry at 604-293-2339 or kerry.vital@trainingnetwork.ca

Register Now!

Document Control with Bluebeam Revu - Burnaby
2019-02-28 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Document Control with Revu is a Curtek course that teaches you and your staff Document Control practices using Bluebeam Revu. This full-day training course provides you and your staff with the knowledge and skills to take plain PDF construction documents and create smart PDF’s that can give project teams accurate and up to date information at all times.

This course promises to shorten your staff’s learning curve and maximize your investment in Revu by:

• Providing hands-on instruction by a Bluebeam Certified Instructor
• Focusing on the foundational skills needed to use Revu to achieve greater productivity
• Delivering frequent skills reinforcement through hands-on classroom activities, contextual feedback, quizzing and discussion
• Applying a progressive learning structure where each learning module builds on previous learning objectives
• Equipping learners with takeaway reference material, including practice files and a reference workbook to use beyond the classroom

Course Outline

Module 1: Intro
• Welcome and introductions
• Course overview

Module 2: Thumbnails Tab
• Refresher on the Thumbnails Tab
• Changing Page Labels Manually
• Changing Page Labels with AutoMark™
• Classroom Exercise – Labelling Pages
• Creating Bookmarks with AutoMark™
• Classroom Exercise – Bookmarking your documents
• Extract Pages
• Combine Pages
• Classroom Exercise – Going from individual sheets to a combined
set and back again

Module 3: Creating a SMART PDF
• Raster vs. Vector data
• Basic Hyperlinks
• Classroom Exercise
• Behind Hyperlinks
• Classroom Exercise
• Creating Hyperlinks form Search Results
• Classroom Exercise
• Batch Link
• Classroom Exercise

Module 4: Documenting Changes
• Compare Documents
• Classroom Exercise
• Overlay Pages
• Classroom Exercise
• Batch Overlay & Compare
• Classroom Exercise

Module 5: Updating Page Content
• What is Slip Sheeting?
• Replace Pages
• Classroom Exercise
• Batch Slip Sheeting
• Classroom Exercise

Module 6: Bluebeam Sets
• Intro to Sets
• Creating a New Set
• Set Categories
• Tags
• Adding more/revised files to a Set
• Classroom Exercise
• Publishing Sets
• Sharing Sets with Project Teams
• Drawing Logs
• Classroom Exercise

Module 7: Looking Back
• Review topics taught in this course
• Final classroom exercise – can you do it all together now?

Who should attend:
Field and office professionals in the construction, engineering and architecture industry.

Taking the Bluebeam Revu Basics course is not mandatory as a prerequisite, however it is strongly recommended. Several of the topics taught in these courses are built on the foundation of several topics taught in the basics course.

Instructor:
Curtek is a technical consulting firm specializing specifically in Bluebeam Revu and servicing the Western Canada market. We offer multiple training sessions to help our clients work effectively with their digital documents. The instructor, Morgan Garry, has a Bachelor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

IMPORTANT: You will need to provide your own laptop with Bluebeam Revu installed and a scroll wheel mouse. You can download the software for a trial version for 30 days at http://www.bluebeam.com/InstRevuTRIAL

If you don’t have your own laptop with Bluebeam Revu, we can provide a training laptop for the day ($25 rental fee). The total number of training laptops is limited and will be provided to those who reserve them first.

To reserve a training laptop, email or call Kerry at 604-293-2339 or kerry.vital@trainingnetwork.ca

Register Now!

Construction Business Management - Kamloops
2019-03-04 08:00 - 2019-03-05 16:30 | Kamloops (TBA), Kamloops, British Columbia, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
What previous participants have said:
“Provided great insight into business planning. Provided a better understanding of financial planning and how to understand balance sheets”
“Terrific content for start up companies”
“Well explained. Enjoyed the group discussions and class input”
Register Now!

Incident Investigations - Burnaby
2019-03-05 07:30 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
WorkSafeBC’s amendment to Bill 9 includes two major changes to the requirements for employer incident investigations. First, section 175 of the Act has been amended to require an employer to undertake a preliminary investigation within 48 hours of the incident. Second, section 176 of the Act is amended to require an employer to submit a full investigation report to WorkSafeBC within 30 days of an incident.
This course is designed to provide participants the required knowledge to understand the principle of incident investigations and the methods used to ensure an adequate investigation is completed. At the end of the session participants will have an understanding of the requirements for investigating incidents, the tools required to undertake an adequate investigation, methods involved in successful interviews, identifying incident causes and completing incident reports.

The program uses a classroom component with video and a multimedia PowerPoint presentation during the session. Participants will take part in a simulated investigation with witnesses to interview, a scene to evaluate and documentation to complete. This one day session is designed to provide participants with the tools to understand:

The regulatory requirements to investigate Accidents/Incidents
Why are we investigating Accidents/Incidents
Who makes a good investigator
How to gather evidence and information
How to photograph a scene
How to measure and diagram a scene
How to conduct interviews
What is the principle of Root Cause Analysis
Developing recommendations for prevention
Completing the Incident Report

Instructor: Terry Duncan is an independent safety specialist with over 30 years of experience in occupational safety. Past roles include safety coordinator for Dominion Bridge of Western Canada, and safety coordinator/industrial engineer for Freightliner Canada. Terry was also directly involved in the development of the City of Vancouver’s TSC/CSO training program. He has worked in construction, manufacturing, forestry, pulp and paper, and municipal and provincial governments. In 1998, Terry was voted Senior Safety Professional of the Year by the Canadian Society of Safety Engineering.
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Construction Industry Ethics - Vancouver
2019-03-11 08:30 - 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
By maintaining high ethical standards, and being consistent in our practices, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day.
Effective 2017, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion).
Note: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.
Instructor: Tim Williams, MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada.
Register Now!

Developing Skills for Effective Conflict Resolution - Burnaby
2019-03-12 07:30 - 12:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
It’s impossible to avoid conflict entirely, but poor communication or interpersonal tension can cause disagreements to flare up into resentment or worse. This half-day workshop will help you learn to resolve conflict and create a smoother work or personal environment.
Some of the topics we will cover include:

Understanding yourself and Personal Needs
Effective Listening Skills
Asserting Your Needs Clearly
Problem Solving with Flexibility
Managing Impasse and Disagreements
Building Agreements that Work

Instructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009, and has since been confirmed to the ranks of Lieutenant, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000. He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of, and response to, traumatic events that can occur in any workplace.
What previous participants said:
“Instructor is very good at engaging the class.”
“Coping skills were presented very well.”
“Excellent instructor!”
Register Now!

Supervisors Bootcamp: Practical Leadership Tools for Front Line Supervisors - Fort St John
2019-03-21 08:00 - 16:30 | Quality Inn Northern Grand, 9830 100th Avenue, Fort St John, British Columbia, V1J 1Y5, Canada

Construction Business Management - Burnaby
2019-03-21 08:00 - 2019-03-22 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
What previous participants have said:
“Provided great insight into business planning. Provided a better understanding of financial planning and how to understand balance sheets”
“Terrific content for start up companies”
“Well explained. Enjoyed the group discussions and class input”
Register Now!

Providing Exceptional Customer Service - Burnaby
2019-03-27 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value?
This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, and how to proactively recommend additional products and services to your client, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition, we’ll cover aspects related to negotiations, cross and up-selling, and closing the deal.
Through a series of hands-on workshops, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers.
In this seminar, you’ll learn to:

Develop your customer engagement and experience strategy
Apply effective listening skills
Draw out what your clients really need, and how to add value
Work with difficult and demanding customers
Build strong and lasting relationships with potential and existing clients

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms. He works with clients and coaches them on developing their effective communication skills, negotiation skills, and customer service and sales skills.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
Register Now!

Communication Skills - Kelowna
2019-03-28 08:00 - 2019-03-29 16:30 | Kelowna (TBA), Kelowna, British Columbia, Canada
Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others.
The course will also cover the following:

Effective Leadership through Communication Skills
Dealing with Difficult People, Conflict and Confrontation
Assertive Training and Speaking Skills
Communicating Motivation
Communication through Body Language
Managing a Good Impression to Clients
Constructive Use of Anger and Persuasion Skills
Anger and Conflict Management Skills
Communicating Discipline and Termination
Resolving Disputes through Communication
How to Prepare for and Facilitate Meetings
Communication through Writing Skills
Drafting and Preparing Proper Reports and Correspondence
Communicating Teamwork to Staff and Workers

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
Register Now!

FREE Webinar: How to Attract & Hire Rockstar Staff
2019-03-28 12:00 - 13:30 | British Columbia
Bringing on new team members is one of the most vital and misunderstood skills in business. We will be covering the key steps required to find, filter and hire the perfect team members, who give you the space and ability to grow your business to the next level.

You will be given:
• A proven system to have the top talent in your industry applying to work for you
• A screening process to ensure you only spend your time with qualified applicants
• Templates and systems that you can use immediately to professionalize your hiring process
Register Now!

Project Planning & Cost Control - Burnaby
2019-04-09 08:00 - 2019-04-10 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The course is designed to provide owners, managers, estimators, and field personnel with a general knowledge of the process of planning and controlling a project from beginning to end utilizing ways and means of monitoring, saving and controlling costs.
Topics covered:

Understanding the impact and methodology of construction cost control.
Ways and means of minimizing and controlling costs on site.
Project cost forecasting and accounting functions on site.
Project planning and its purpose and effect on project cost control.
How to communicate & assist management re: cost methods and control.
Gain additional insight into the process of work and cost analysis.
Cost reporting systems – new technology in monitoring costs and reports.
Understanding the effect improper field reporting has on cost control. Maintaining and managing documents, material, tools and equipment.
Understanding the Contract process from bidding to project close-out.
Review of 100 companies and their methods in controlling & saving costs.

Instructor: Gerald Cree is a Gold-Seal certified construction management professional with over 30 years’ experience managing large-scale residential, commercial, industrial and environmental projects throughout Western Canada and the United States. His experience covers all aspects of construction management including ; design, development, estimation, project planning, tendering and procurement with additional expertise in civil, structural, electrical and mechanical disciplines. Throughout his career, Gerald has demonstrated an ongoing commitment to professional development and has successfully achieved certification in many areas, notably: Project Management Professional (PMP), Master of Project planning and Construction Law and is presently working towards his Leadership in Energy and Environmental Design (LEEDS) certification.
Register Now!

Employment Standards Act Refresher (Breakfast Session) - Burnaby
2019-04-12 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers, including:

Employment contracts
Who is a “manager”
Hours of work and overtime
Averaging agreements for hours of work
Termination of employment
Vacation and statutory holidays
Independent contractors vs. employees
Impact of the common law

Presenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP.
Craig represents and advises public and private clients facing labour relations and employment issues. He provides strategic, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board, the Canada Industrial Relations Board, grievance arbitration panels, the British Columbia Human Rights Tribunal, and the provincial and federal courts.
Craig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

Register Now!

Construction Project Management - Burnaby
2019-04-15 08:00 - 2019-04-16 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
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Emotional Intelligence (EQ) – The Myths & the Mastery - Burnaby
2019-04-25 08:00 - 12:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The research is crystal clear – regardless of the type of work, EQ is the cornerstone of superior performance. When star performers were analyzed the one consistent common denominator was they had healthy EQ!

The purpose of this course is to demystify EQ, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.

This workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:

Build better relationships
Learn to stay calm and deal with stress more effectively
Deal with difficult people and negative energy
Achieve greater happiness

Content Overview

What EQ really means in practical, everyday, real world terms
Why EQ is a far more important success factor than IQ
The EQ – Happiness Connection
How to identity your current level of EQ
The predictable attitudes and behaviors of low EQ people
Four sure-fire strategies on how to develop truly healthy EQ
How to deal with unreasonable people with low EQ
How to achieve the delicate balance of intellect and emotion and make “common sense decisions
How EQ impacts your ability to build and sustain productive relationships
How to assert yourself to ensure you get your needs met without appearing like a bully
How to stay positive around negative people

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.
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FREE Breakfast: Deep Dive: Effective Recruiting Strategies for Your Ideal Candidate - Burnaby
2019-04-26 06:30 - 09:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Do you struggle to find effective ways to drum up solid applications for the positions that you need to fill in your company? Most business owners wait until the need to hire is urgent before they begin looking for applicants, which can make for a stressful recruiting process and lead to poor hires. In this session, we’ll talk about some specific strategies for keeping your applicant pipeline stocked all year round, and help you implement strategies now that can help you generate high quality applications for any role, quickly.
We’ll cover:

How to look at your recruiting process as a sales & marketing process in order to build powerful teams
Some of the most effective ways to generate qualified apps in the trades industry, including:

An unorthodox way to use Facebook as a simple, but powerful networking tool
Leveraging the power of LinkedIn searching to find the right fit for your role
Good ol’ fashioned campus recruiting strategies that actually work

BONUS: You’ll get some proven templates to use right away so you can begin filling your pipeline with awesome interviewees

Presenter: Benji Carlson
As the son of two proven entrepreneurs, Benji’s spirit for self-starting business runs deep. Since he was a young teen, Benji has been starting and running profitable small businesses; most recently culminating in a highly successful 4-year career as a franchisee with College Pro Painters. Benji’s enormous heart and passion for people is what drove him to produce over $1,000,000 in revenue while taking the highest quality care of his employees and customers. He was consistently acknowledged for having the most productive staff in the company, while leading more junior franchisees to fulfill their potential. Benji’s uncanny ability to find the right people and put them in the right place make him a natural fit for Breakthrough Academy’s Assessment Team.
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Communication Skills for Construction - Burnaby
2019-05-06 08:00 - 2019-05-07 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Great communication is essential for construction leaders! In this course, participants will learn how to improve their listening, speaking and writing skills. Participants will leave with a better understanding of how to communicate goals and strategies effectively, as well as lead collaborative decision making.
It will include two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Learning Outcomes:

Improve their writing skills: emails, texts, letters, RFIs and reports.
Improve their listening skills: interpret body language, use reflective listening, deal with difficult people, and use good questioning skills.
Improve their speaking skills: phone calls, meetings, small groups, and large groups presentations.
Lead through vision casting and strategic focus.
Learn the benefits of collaborative decision making and how best to lead leaders.

To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
Audience:
The course is designed for construction project managers, owners, estimators, and site supervisors.
What previous participants have said:
“Very good instructor, Well done. Made learning the info easy.”
“Instructor knows a lot and he was very patient.”
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Supervisory and Management Skills - Kelowna
2019-05-09 08:00 - 2019-05-10 16:30 | Kelowna (TBA), Kelowna, British Columbia, Canada
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.
At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies
What previous participants said:
“Great Class! Instructor was able to hold our attention for long periods of time.”
“Excellent course layout and presentation.”
Register Now!

FREE Webinar: Cash Flow Management
2019-05-09 11:00 - 12:30 | British Columbia
For most entrepreneurs, a growing business is an exciting endeavour that is a proven marker of success. But with any business that grows faster than expected, it doesn’t take long for cash flow to become an issue. Taking on too many projects, the seasonality of the industry and outstanding A/R, can all lead towards a cash crunch, affecting your ability to run the business the way you intended. In this webinar, we will give you key tips and tools so you can navigate your company cash flow and maintain a healthy balance of growth and sustainability.
By the end of this webinar you’ll:

Understand healthy cash inflow and cash outflow
Have the tools to build a 12-month prediction on your business’ cash flow
Identify risks in your cash flow plan
Establish strategies for managing common cash flow challenges such as seasonality, difficult A/R or unintentional overspending

Register Now!

Supervisory and Management Skills - Burnaby
2019-05-16 08:00 - 2019-05-17 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

How To Be A Better Foreman - Victoria
2019-05-17 07:30 - 16:00 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
Many great trades people take a foreman position and fail. Not for lack of skills or drive but simply for lack of guidance on how to be a great foreman. This 1-day course gives participants the fundamentals of field leadership, organization, crew morale, efficiency, and productivity.

Issues covered:

Understanding why and how many foremen fail
How the foreman’s role has changed
Dealing with workplace conflict without being a jerk
Learning how to anticipate production and jobsite issues
Understanding general and subcontractor dynamics
Understanding your role as a leader
Understand how you play a major role in increasing jobsite productivity

Instructor: Paul Simpson is a Gold Seal certified superintendent with over 15 years of trade experience. He holds a Red Seal for Plumbing and Pipefitting and has his Gasfitting certification as well. He is currently teaching the piping trades at Thompson Rivers University.

What previous participants said:
“Well structured, informative course.”
“Nice to hear different perspectives.”
“Valuable: Learning to communicate with other people on the job site.”

Register Now!

Leading People to Peak Performance - Burnaby
2019-05-27 08:00 - 2019-05-28 16:30 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
All organizations are faced with mounting competitive pressures and escalating expectations and demands from clients and customers. The people in the organization are being asked to meet these increasing demands with fewer resources. Today organizations that hope to remain financially viable must unleash the potential of their most precious resource – the human asset!

This proven, powerful and practical learning experience is absolutely essential for all supervisors and managers who are striving to bring the best out of their people! How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the human potential?

Benefits of Attending

Deepen your understanding of leadership, communication, motivation, delegation, engagement and coaching.
Develop the leadership competencies that are essential for motivating people.
Learn proven, powerful and practical strategies and techniques you can apply the next day.

Instructors: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“I left feeling empowered.”
“Should have taken this course when I first became a supervisor.”
“I would like to bring this content and Greg to my entire company.”
Register Now!

Effective Management Skills - Kamloops
2019-05-29 08:00 - 16:30 | Fairfield Inn and Suites, 1475 Hugh Allen Drive, Kamloops, BC, V1S 1J3, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“This course was not good, it was excellent!”
“Overall, this is honestly the best one day course I have ever attended.”
“Comprehensive and valuable.”
“Instructor has excellent communication skills – very engaging.”
Register Now!

Effective Management Skills - Prince George
2019-06-03 08:00 - 16:30 | Sandman Signature Prince George, 2990 Recplace Drive, Prince George, BC, V2N 0B2, Canada
