WEBINAR: The HR Series: Conflict Resolution: Getting Along in The Workplace
2020-08-14 11:00 - 12:30 (America/Vancouver) | Online
Many people see conflict as a negative experience. In fact, conflict is a necessary part of personal growth and development. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth.
In this 1.5 hour live online session session we explore:

What conflict is and how it can escalate.
The types of conflict and the stages of conflict.
The most common conflict resolution styles and when to use them.
Effective techniques for intervention strategies.
Ways to manage conflicts to enhance productivity and performance.

Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
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WEBINAR: The HR Series: Dealing with Difficult People
2020-08-21 11:00 - 12:30 | Online
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will learn how to turn difficult situations into opportunities for growth.
In this 1.5 hour live online session we will explore strategies on:

How your own attitudes and actions impact others.
New and effective techniques for dealing with difficult people.
Techniques for managing and dealing with anger.
Dealing with difficult people and difficult situations.

Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
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WEBINAR: Effective Management Skills
2020-09-16 08:30 - 2020-09-17 12:30 | Online
Set up in 2 – 1/2-day live, instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.

Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“This course was not good, it was excellent!”
“Overall, this is honestly the best one day course I have ever attended.”
“Comprehensive and valuable.”
“Instructor has excellent communication skills – very engaging.”
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WEBINAR: Drugs and Alcohol in the Workplace – Employer Rights and Obligations
2020-09-25 11:00 - 12:30, 2020-12-18 11:00 - 12:30 | Online
Drug and alcohol use has become an increasing issue in the workplace, especially given the prevalence of prescribed marijuana for medicinal reasons. How do you deal with an employee in a safety-sensitive role who has a medical marijuana licence? Are they still allowed to perform their safety sensitive job? If an employee with a licence says they need to use their marijuana at the workplace, how is this addressed? Are employees with medical marijuana licences exempt from drug testing?
In this 1.5-hour interactive session we will discuss:
• Drug and Alcohol Policies
• Testing for Drug and Alcohol Use
• Consequences for Testing Positive
• Pre-employment Situations
• Impaired at Work Situations
• Accommodation requirements for workers with drug and or alcohol addiction
• Suggested wording on Medical Marijuana to update company policies
While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.

Presenter: Pamela Bragg

Pamela is a professional consultant, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete, aggregates, cement manufacturing, asphalt, pave and construction) and leadership teams across Western Canada and the PNW US.

Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

What previous participants have said:
“The course was very informative and covered relevant topics”
“Great information, made it as clear as possible. The questions & answers were spot on!”
“Well spoken and organized. Offered additional resources upon request”

Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
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Project Management Essentials - Abbotsford
2020-09-29 08:00 - 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers (using PMBoK approach) and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Gain the essential skills to manage a construction project
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK)
• Use the appropriate contracts for the project eg CCDC/CCA etc.
• Use risk management tools and mitigate for risk
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
Audience: The course is designed for construction owners, project managers, estimators, supervisors and staff.
The instructor: Mark Waters, CTech., GSC has worked in the civil and environmental construction industry for the past 30 years and is an experienced project manager and
estimator. He graduated from the BCIT Geomatics Technician program with honours in 1996 and joined the Applied Science Technologists and Technicians Association of BC (ASTTBC) in 1997. Mark spent many of his earlier civil construction years as a project superintendent and engineering surveyor.
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WEBINAR - The HR Series: The Basics
2020-10-02 11:00 - 12:30 | Online
In today’s fast-moving world, many non-HR staff are expected to deal with a variety of workplace human resource issues. They may be asked to handle payroll and benefit administration, manage employees who are absent due to illness or other job-protected leaves, all while complying with Canadian privacy legislation.
Join us for this 1.5-hour live instructor-led webinar as we introduce you to these basic human resources concepts.
An overview of compensation and benefits administration- where we will explore employee compensation categories from guaranteed to variable pay, as well as benefits such as vacation to bonuses.
Managing leaves and illness- here we will look at Canadian federal and provincial legislation covering job protected leaves, and some basic do’s and don’ts.
Maintaining privacy & accurate record keeping- and finally we will discuss how to manage all these activities will ensuring compliance with federal and/or provincial privacy legislation.
Presenter: Pamela Bragg – Sarkany Management Inc.
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services.
Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Register Now!

Project Accounting and Cost Control - Abbotsford
2020-10-14 08:00 - 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will learn how to design and read various construction financial reports and improve the business systems of their construction company.
At the end of the course participants will be able to:
• Understand the various types of contracts within the construction industry and the implications to the design of project financial management and stakeholder satisfaction.
• Understand the estimating process from bid to award to mobilization. Be able to read and understand a General Summary Sheet of the bid and the steps to producing a Project Budget.
• Understand the various types of Change Order methods within the contract and the implications for Change Order reporting. Be able to link the site resources to a Daily Extra Report and the coding to the General Ledger.
• Be able to read financial statements: income statement, balance sheet, cashflow, job cost reports, etc and make decisions on a timely basis.
• Be able to forecast percentage of completion reports: projected income statements, job costing and cashflow to satisfy internal and external stakeholders eg., banks, bonding company.
• Understand and calculate various financial ratios used to understand financial reports and create company dashboards.
• Understand the holdback requirements of the Builder’s Lien Act and typical invoicing processes used at month end.
• Be able to calculate aged accounts payable and receivables separate from holdback amounts.
• Understand the importance of payroll reporting and being able to link this to the project schedule and labour productivity assumptions used by the estimating team.
• Understand the importance of procurement internal controls and the normal process used for both accrual based accounting and committed cost accounting.
• Understand the normal close out processes and the reports expected for project budget vs actual, deficiencies and warranties.
Instructor: Tim Williams, B.Econ., MBA, CPA, GSC is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
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WEBINAR: Effective Interviewing
2020-10-16 11:00 - 12:30 | Online
Almost everything in business depends upon the competency of your employees; therefore, the people you hire are critical to your success. What you want to do is hire the best person for the job. What you don’t want to do is find yourself defending your practices. Do you ever feel that the workplace is becoming a minefield of what not to say and what not to do? Well, the hiring practice is no exception. Are you asking the right – let alone legal questions?
In this 1.5 hour interactive webinar you will learn;

How to hire the best people possible from inside or outside of the organization to fill open positions.
How to comply with Canadian laws in the hiring process.
Best practices to ensure that unintentional discrimination does not go unchecked in your workplace.
How to identify the many forms of discriminatory hiring practices.
Some key takeaways and best practices to implement in your workplace.
The 7 practical steps to a successful interview, from advertising through to selection.

Presenter: Pamela Bragg
Pamela is a professional consultant, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete, aggregates, cement manufacturing, asphalt, pave and construction) and leadership teams across Western Canada and the PNW US.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
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Supervisory and Management Skills - Kelowna
2020-10-19 08:00 - 2020-10-20 16:30 | Fairfield Inn and Suites Kelowna, 1655 Powick Road, Kelowna, BC, V1X 4L1, Canada
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.

At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
What previous participants said:
“Great Class! Instructor was able to hold our attention for long periods of time.”
“Excellent course layoutand and presentation.”
Register Now!

Construction Project Management - Abbotsford
2020-10-22 08:00 - 2020-10-23 16:30, 2021-01-11 08:00 - 2021-01-12 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Register Now!

Construction Law - Abbotsford
2020-10-26 08:00 - 2020-10-27 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will develop an understanding of contract law as it relates to construction and the various CCDC/CCA and other contracts used within the industry. Participants will also learn the other legal means to resolve construction disputes and avoid litigation. At the end of the course participants will be able to:

Understand the basics of contract law –intention, offer, acceptance, consideration, capacity and legality
Be familiar with various CCDC/CCA contracts -how and why they are used
Be familiar with various legal terms used in contracts
Understand the contract responsibilities of various parties
Understand the bidding process and contractual obligations
Define back charges and how to avoid them
Avoid construction disputes and claims from the site level
Write RFIs and Change Orders
Understand the dispute resolution process – negotiation, mediation, arbitration, and litigation
Use the Builder’s Lien Act to obtain security
Use the small claims process to collect debts
Understand environmental law and how it impacts projects
Understand safety law and it impacts construction companies
Understand how specifications and drawings fit within the contractual hierarchy
Understand the contractual relationship between contractor and sub-contractor
Compile and submit proper extras and claims

Topics to be covered:

The basic concepts of contract law
CCA, CCDC and other contracts
Legal terms used in contracts
Bidding process and contractual obligations
Specifications, drawings and the contractual hierarchy
Contractual relationships between contractor and sub-contractor
Compiling and submitting proper extras and claims
Defining back charges and how to avoid them
Avoiding construction disputes and claims from the site level
Writing RFIs and Change Orders
The dispute resolution process
The Builder’s Lien Act
The Small Claims process
Environmental law
Safety legislation and regulations

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Register Now!

WEBINAR: Progressive Disicipline
2020-10-28 11:00 - 12:30 | Online
The majority of employees conform to rules and regulations and have a genuine desire to do a good job. On occasion though, even good employees make mistakes, and need to be given direction before those mistakes repeat and the behaviour gets to the dismissal stage.
Progressive discipline allows supervisors and managers to build on the skills of their workers and to make clear what their job expectations are by holding them accountable- and providing them the opportunity to improve. This includes setting expectations of the job and the consequences of what will happen if those expectations are not met.
In this 1.5-hour live instructor lead webinar, we will introduce participants to these basic progressive discipline concepts:
What is “Performance Management”
What is “Progressive Discipline”
Management’s “People” Responsibilities
Sample Policy
Incompetence vs. Misconduct
The Steps to Progressive Discipline
Putting it into Practice
Presenter: Pamela Bragg – Sarkany Management Inc.
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services.
Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Register Now!

WEBINAR: Navigating a Multi-Generational Workplace
2020-11-06 11:00 - 12:30 | Online
We are at the generational crossroads of workplace composition in Canada. For the first time in modern history there are 4 generations in the average Canadian workplace, and it is estimated that by 2020, at least 50% of the workforce in Canada will be Millennials.
This workshop will explore some of the challenges and opportunities businesses face as the generational balance tips as the Boomers continue to retire and the Millennials and Gen Z take their place. What will this mean for your managers and supervisors? What will be the impact on your organizational culture, trends, social norms and recruitment and retention strategies?
In this 1.5 hour webinar session, we will:

Gain insight into the generations represented in today’s workplace
Look at the generational difference & similarities in the workplace (myths and facts?)
Explore how to manage a multi-generational workforce
Discuss options on how to reward and motivate all generations
Discuss how to remove generational barriers and stereotypes
Examine how the baby boomer’s retirement will create leadership opportunities for Millennials
Talk about work life balance and is it really just the Millennials who care?
AND, explore the concept of managing individuals, not generations

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Who Should Attend This Session?
Anyone who works with, or leads cross generational teams, as well as Senior Management and HR Professionals who lead recruitment, retention and engagement activities.
Presenter: Pamela Bragg
Pamela is the owner of Sarkany Management Inc., a Human Resources Consulting firm which offers a broad range of HR services, including customized training options. Pamela has a comprehensive background in human resources including being Senior HR Director for Lafarge Construction Materials. She holds a Masters Certificate in Strategic Human Resources and in Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
Register Now!

Construction Business Management - Kelowna
2020-11-12 08:00 - 2020-11-13 16:30 | Fairfield Inn and Suites Kelowna, 1655 Powick Road, Kelowna, BC, V1X 4L1, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
What previous participants have said:
“Provided great insight into business planning. Provided a better understanding of financial planning and how to understand balance sheets”
“Terrific content for start up companies”
“Well explained. Enjoyed the group discussions and class input”
Register Now!

WEBINAR: Meaningful Performance & Development Conversations
2020-11-13 08:00 - 16:30 | Online
Managing the performance of others is more than just an annual review. Meaningful performance management is an ongoing process that results in continuous improvement, enhanced performance, clear expectations and objective measurement. However, there are times when you need to hold employees accountable and having documented performance management processes is in your best interests.

In this 1.5 hour interactive session we will discuss:

How to prepare for the conversation
How to monitor performance
How to communicate feedback
How to be specific and hold employees accountable

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.

Presenter: Pamela Bragg

Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.

Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)

Register Now!

WEBINAR - Public Speaking: Presentation Survival School
2020-11-19 11:00 - 13:00 | Online
A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two-hour webinar, you will be introduced to the skills that will make you a better speaker and presenter.
What Will Participants Learn?

How to establish rapport with their audience
Techniques to reduce nervousness and fear
How to understand their strengths as a presenter and how to appeal to different types of people
How to recognize how visual aids can create impact and attention
How to develop techniques to create a professional presence
Different ways to prepare and organize information
How to prepare, practice, and deliver a short presentation

Presenter: Pamela Bragg – Sarkany Management Inc.
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar Time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Conflict Resolution: Getting Alone in the Workplace
2020-11-20 11:00 - 12:30 | Online
Many people see conflict as a negative experience. In fact, conflict is a necessary part of personal growth and development. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth.
In this 1.5 hour live online session session we explore:

What conflict is and how it can escalate.
The types of conflict and the stages of conflict.
The most common conflict resolution styles and when to use them.
Effective techniques for intervention strategies.
Ways to manage conflicts to enhance productivity and performance.

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Employment Standards Act Refresher
2020-11-27 09:00 - 11:00 | Online
The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed.
This two-hour online seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers, including:

Employment contracts
Who is a “manager”
Hours of work and overtime
Averaging agreements for hours of work
Termination of employment
Vacation and statutory holidays
Independent contractors vs. employees
Impact of the common law

Presenter: Kimberly A. Pavao is a partner at HSJ Lawyers LLP
Kimberly was born and raised in Vancouver, British Columbia, and now calls Prince George Home. Kimberly is a Partner at HSJ Lawyers LLP and has been practicing law with HSJ Lawyers LLP since 2013, focusing on litigation and advising employers on employment matters. Kimberly represents clients matters for the both the employer and the employee before the BC Supreme Court, the BC Provincial Court, and administrative tribunals such as the Employment Standards Branch, the BC Human Rights Tribunal, and WorkSafe BC.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Register Now!

WEBINAR: Self-Leadership
2020-12-01 11:00 - 13:00 | Online
Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs.
Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This two-hour webinar will help participants internalize the four pillars of self-leadership and to make meaningful, empowered choices while taking action to get where they want to go.
What Will Participants Learn?

Define self-leadership and what it means on an individual level
Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals
Describe the four pillars of self-leadership
Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership

Presenter: Pamela Bragg – Sarkany Management Inc.
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar Time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Dealing with Difficult People (Live Online Training)
2020-12-04 11:00 - 13:00 | Online
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will learn how to turn difficult situations into opportunities for growth.
In this 1.5 hour live online session we will explore strategies on:

How your own attitudes and actions impact others.
New and effective techniques for dealing with difficult people.
Techniques for managing and dealing with anger.
Dealing with difficult people and difficult situations.

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Creating a Risk Management Plan for Construction
2021-01-06 10:00 - 13:00 | Online
Risk Management is about anticipating changes, issues and delays before they happen: being pro-active instead of firefighting. Learn to create a professional risk management plan, including Risk Registers, Mitigation Plans, and Risk Calendars. The course follows PMI ™ and Construction Association methodologies.
A good Risk Management plan will help you:

Deliver on time and on budget.
Minimize your exposure to financial loss.
Transfer know-how and experience.
Improve your business processes.
Put you ahead of your competition.

This 3-hour hands-on webinar will give you a comprehensive understanding of risk management in the construction industry. Risk Management for Construction will lead you through the process of identifying, analyzing, prioritizing, and responding to risk factors throughout the duration of a project. Proper risk management will reduce the likelihood of a risk occurring, and the magnitude of its impact, helping to improve your overall productivity and performance.
Our mission is to enhance peak capability within your organization. Risk Management for Construction will help you to streamline each and every one of your projects.
To help you document the risk management process, a three-month subscription to our RiskMP software will be provided to each course participant. RiskMP is a practical approach to risk management – a tool that allows you to formalize a continuous risk management process.
Topics:

Identifying Risk
Risk Event Statements
Qualitative/Quantitative Risk Analysis
Impact
Planning for Risk
Documenting Risk
Risk Response: Executing the Plan

Upon completion of this workshop you will be better able to:

Identify risks and assess potential project risk factors
Develop effective risk response strategies
Control risk during project execution
Use a practical 6-step process to manage project risk
Write a risk management plan for a project
Build a companywide repository of risk management best practices

To help you document the risk management process, the cost of the course includes a three-month subscription to RiskMP software. RiskMP is a practical approach to risk management – a tool that allows you to formalize a continuous risk management process.
This course is a partnership with Vancouver Regional Construction Association.
FORMAT:
3-hour virtual instructor-led workshop.
AUDIENCE:
Anyone who is interested in learning more about creating a risk management plan.
INSTRUCTORS:
Anne Leroux, P.Eng. is a founding partner of ES Computer Training and Technologies, ESCTT Inc. A graduate of the University of Waterloo, Anne is a professional engineer with over 25 years experience in construction, engineering and project management. Anne possesses prolific experience in the field and as a consultant. She has been responsible for the development and implementation of numerous software programs used in the construction and architectural industries. Established in 1992, ESCTT Inc. provides computer infrastructure services to businesses in various industry verticals. Products/ventures have included risk management software for construction, business intelligence software, thin client data systems and distributed workforce software.
Greg Leroux has been a leading financial strategist, consultant, and instructor to the construction industry since 2008, Greg Leroux has become an authority on getting construction firms to maximize their productivity through the use of information technology. Greg is not only an expert with standard construction software but has been a key developer of the Risk Managment application – RiskMP. Greg has worked closely with construction companies throughout Canada, lending his practical, results-driven approach to ensure success.
Webinar Time: January 6, 2021 – 10:00am – 1:00pm Pacific Standard Time (PST)
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WEBINAR: The HR Series: The Basics
2021-01-21 11:00 - 13:00 | Online
In today’s fast-moving world, many non-HR staff are expected to deal with a variety of workplace human resource issues. They may be asked to handle payroll and benefit administration, manage employees who are absent due to illness or other job-protected leaves, all while complying with Canadian privacy legislation.

Join us for this two-hour live instructor-led webinar as we introduce you to these basic human resources concepts.

An overview of compensation and benefits administration- where we will explore employee compensation categories from guaranteed to variable pay, as well as benefits such as vacation to bonuses.
Managing leaves and illness- here we will look at Canadian federal and provincial legislation covering job protected leaves, and some basic do’s and don’ts.
Maintaining privacy & accurate record keeping- and finally we will discuss how to manage all these activities will ensuring compliance with federal and/or provincial privacy legislation.

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Presenter: Pamela Bragg – Sarkany Management Inc.

Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services.

Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.

Webinar time: 11:00am – 1:00 pm Pacific Standard Time (PST)
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WEBINAR: Emotional Intelligence (EQ) - The Myths and The Mastery
2021-01-27 08:30 - 12:30 | Online
The research is crystal clear – regardless of the type of work, EQ is the cornerstone of superior performance. When star performers were analyzed the one consistent common denominator was they had healthy EQ!

The purpose of this 4 hour course is to demystify EQ, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.

This workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:

Build better relationships
Learn to stay calm and deal with stress more effectively
Deal with difficult people and negative energy
Achieve greater happiness

Content Overview

What EQ really means in practical, everyday, real world terms
Why EQ is a far more important success factor than IQ
The EQ – Happiness Connection
How to identity your current level of EQ
The predictable attitudes and behaviors of low EQ people
Four sure-fire strategies on how to develop truly healthy EQ
How to deal with unreasonable people with low EQ
How to achieve the delicate balance of intellect and emotion and make “common sense decisions
How EQ impacts your ability to build and sustain productive relationships
How to assert yourself to ensure you get your needs met without appearing like a bully
How to stay positive around negative people

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.

It is advised to have access to a desktop/laptop/tablet with a webcam and microphone, as well as reliable internet connection.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

Webinar time: 8:30am – 12:30pm Pacific Standard Time (PST)
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WEBINAR: Effective Interviewing
2021-01-28 11:00 - 13:00 | Online
Almost everything in business depends upon the competency of your employees; therefore, the people you hire are critical to your success. What you want to do is hire the best person for the job. What you don’t want to do is find yourself defending your practices. Do you ever feel that the workplace is becoming a minefield of what not to say and what not to do? Well, the hiring practice is no exception. Are you asking the right – let alone legal questions?
In this two-hour interactive webinar you will learn;

How to hire the best people possible from inside or outside of the organization to fill open positions.
How to comply with Canadian laws in the hiring process.
Best practices to ensure that unintentional discrimination does not go unchecked in your workplace.
How to identify the many forms of discriminatory hiring practices.
Some key takeaways and best practices to implement in your workplace.
The 7 practical steps to a successful interview, from advertising through to selection.

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 1:00 pm Pacific Standard Time (PST)
Register Now!

WEBINAR: The Wellness Series: Breaking the Stigma of Mental Health Issues in the Workplace
2021-01-29 10:00 - 12:00 | Online
Mental Health issues in the workplace are often overlooked by leaders and employees because they simply do not understand or fear engaging an individual to provide support. This workshop will provide a strong foundation and understanding of mental health issues common in the workplace.
Learning Outcomes:

Define stigma and the impact it can have on a workplace
Importance of mental health in the workplace
Signs & symptoms of common mental health issues and how to recognize them
Strategies to support psychological safety in the workplace
Resiliency and self-care

Assessment: Attendees will demonstrate knowledge gained through group activities.
This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.
While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
It is advised to have access to a desktop/laptop/tablet with a webcam and microphone, as well as reliable internet connection.
Instructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009 and has since been confirmed to the ranks of Lieutenant, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000. He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of, and response to, traumatic events that can occur in any workplace.
Workshop Time: 10:00am – 12:00pm Pacific Standard Time (PST)
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WEBINAR: Effective Management Skills
2021-02-02 08:30 - 2021-02-03 12:30 | Online
Set up in 2 – 1/2-day live, instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.

Everyone agrees that the most important asset of any organization is the human asset. Thus, the all-important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.

Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.

Participants will learn proven, powerful and practical strategies and techniques that will last a lifetime and can be applied the next day.

Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high-performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high-performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.

It is advised to have access to a desktop/laptop/tablet with a webcam and microphone, as well as reliable internet connection.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:

“This course was not good, it was excellent!”

“Overall, this is honestly the best one-day course I have ever attended.”

“Comprehensive and valuable.”

“Instructor has excellent communication skills – very engaging.”
Register Now!

WEBINAR: Conflict Resolution: Getting Along in The Workplace
2021-02-04 11:00 - 13:00 | Online
Many people see conflict as a negative experience. In fact, conflict is a necessary part of personal growth and development. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth.
In this 2-hour live online session session we explore:

What conflict is and how it can escalate.
The types of conflict and the stages of conflict.
The most common conflict resolution styles and when to use them.
Effective techniques for intervention strategies.
Ways to manage conflicts to enhance productivity and performance.

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.
Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Managing Change in Construction (morning session)
2021-02-09 07:00 - 11:00 | Online
Changes on Construction Projects are inevitable and are often a source of friction. This creates problems for both the Owner and the Contractor as well as the other participants involved with the project (Consultant, Subcontractors, Sub-Subcontractors and Suppliers).

The Canadian Construction Documents Committee (CCDC), the Canadian Construction Association (CCA) and the Alberta Construction Association (ACA) publish standard contracts and guides for the Construction Industry.

In this half-day workshop, the Change Management Process in standard construction contracts (CCDC-2 Stipulated Price Contract, CCA-1 Stipulated Price Subcontract, CCA-19 Stipulated Price Sub-Subcontract) will be reviewed along with the following forms from CCDC-24 – A Guide to Model Forms:

• Change Order Form
• Change Directive Form
• Proposed Change Form
• Combined Proposed Change and Change Order Form
• Supplemental Instruction Form
• Notice Form
• Summary of Changes

Guides covered by the course:

• CCA 16 – Guidelines for Determining the Costs Associated with Performing Changes in the Work
• CCA Guide to Cost Predictability in Construction
• ACA Doc D – Alberta Standard Guide for Change Order Procedures

Who should attend? Anyone who is involved with Change Management: Project Managers, Project Coordinators, Construction Managers, Superintendents and Estimators of all levels will benefit from the workshop.

Duration: 1/2 day – 4 hours
Webinar time: 7:00am – 11:00 am Pacific Standard Time (PST)
Instructor: Phil Perry of Perry Educational Services Ltd has 30 plus years in the Construction Industry, most of which was Project Managing Industrial Projects for General Contractors. He has been teaching Post-Secondary Construction Management Courses for the last twelve years for organizations such as the Edmonton Construction Association, Calgary Construction Association, Winnipeg Construction Association, Ontario Roadbuilders Association, Newfoundland and Labrador Construction Association, University of Alberta Faculty of Extension, and the Northern Alberta Institute of Technology. He has been facilitating Better SuperVision programs since 2009. He has facilitated over 350 courses and over 2500 students over the last four years. In his spare time, Phil is a Master Course Facilitator for a National Sports Organization and chaired their National Coaching/Instructional Program for four years. He was the recipient of the 2018 IG Wealth Management Community National Coaching Certification Program (NCCP) Coach Developer Award.
Register Now!
