Supervisory and Management Skills - Kamloops
2021-03-11 08:00 - 2021-03-12 16:30 (America/Vancouver) | Holiday Inn & Suites Kamloops, 675 Tranquille Road, Kamloops, BC, V2B 3H7, Canada
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.

At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
What previous participants said:
“Great Class! Instructor was able to hold our attention for long periods of time.”
“Excellent course layout and and presentation.”
Register Now!

WEBINAR: Progressive Discipline
2021-03-11 11:00 - 13:00 | Online
The majority of employees conform to rules and regulations and have a genuine desire to do a good job. On occasion though, even good employees make mistakes, and need to be given direction before those mistakes repeat and the behaviour gets to the dismissal stage.

Progressive discipline allows supervisors and managers to build on the skills of their workers and to make clear what their job expectations are by holding them accountable- and providing them the opportunity to improve. This includes setting expectations of the job and the consequences of what will happen if those expectations are not met.

In this 2-hour live instructor lead webinar, we will introduce participants to these basic progressive discipline concepts:

What is “Performance Management”
What is “Progressive Discipline”
Management’s “People” Responsibilities
Sample Policy
Incompetence vs. Misconduct
The Steps to Progressive Discipline
Putting it into Practice

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.

Presenter: Pamela Bragg – Sarkany Management Inc.

Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services.

Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.

Webinar time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Writing Effective Letters, Scope Documents, Reports and Proposals
2021-03-16 08:00 - 2021-03-17 12:30 | Online
Set up in 2 – 1/2-day live instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar. There is no opportunity to re-schedule or request for a partial refund if a student cannot attend both sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?
Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.
This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective scope documents, letters, and reports. In addition, you’ll also incorporate key principles for editing and revising your documents.
We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing effective letters
3. Responding to bids and proposals
4. Structuring your reports and project documentation
Instructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
Webinar times:
March 16, 2021 8:30am – 12:30pm Pacific Standard Time (PST)
March 17, 2021 8:30am – 12:30pm Pacific Standard Time (PST)
Register Now!

Responsibilities of Joint Health & Safety Committees - Burnaby
2021-03-17 08:00 - 16:30, 2021-04-14 08:00 - 16:30 | Universal Health and Safety, 201-4199 Lougheed Hwy, Burnaby, British Columbia, V5C 3Y6, Canada
On April 3, 2017, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement.
Participants will:

Know how to use the OHS Regulation and WC Act to access health & safety requirements;
Explain the roles and functions of the Joint Committee and the Worker Representatives;
Learn how to perform an incident investigation;
Learn how to perform a formal site inspection; and
Develop a foundation in knowledge to:

Promote workplace health and safety
Assist in ensuring the health and safety program elements are implemented;
Conduct and participate in Joint Committee Meetings; and
Work cooperatively to address workers’ health and safety concerns.

Topics covered:

Use of WorkSafe OHS Regulation;
Joint Health and Safety committee and workers representatives;
OHS Program;
Safety Inspections;
Incident investigations;
Refusal of unsafe work;
How to work as a committee;
Different types of recommendations; and
Hazard management.

Due to WorkSafe regulations around the required number of training hours, this workshop will begin at 8:00 AM sharp. Late arrivals will not be accepted.
What previous participants have said:
“The facilitator was the key to making this class a success. It could be dry, boring and tedious, but not with this instructor!”
“Very good, informative and interactive.”
Register Now!

WEBINAR: Meaningful Performance & Development Conversations
2021-03-18 11:00 - 13:00 | Online
Managing the performance of others is more than just an annual review. Meaningful performance management is an ongoing process that results in continuous improvement, enhanced performance, clear expectations and objective measurement. However, there are times when you need to hold employees accountable and having documented performance management processes is in your best interests.

In this 2-hour interactive session we will discuss:

How to prepare for the conversation
How to monitor performance
How to communicate feedback
How to be specific and hold employees accountable

While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.

Presenter: Pamela Bragg

Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.

Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

Webinar time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

Sales Skills Workshop - Burnaby
2021-03-23 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Today’s customers have more choice and power, which means they are more demanding and less loyal. This new reality renders traditional selling strategies and techniques dangerously obsolete. Do you want to be more competitive? Increase your margins? Keep your work flow steady and less cyclical?
This workshop will help everyone in your company grasp the strategies and tactics required to meet your best potential clients and close the sale. Participants will learn a new mind-set, skill-set and tool-set essential for achieving sales cycle success in the new economy.

Participants will learn:

A customer-centered and value-based approach to selling.
Strategies and techniques on how to build and sustain relationships and create customer loyalty.
How to ensure you are having the right meeting with the right people at the right time in the right place for the right reasons.
The eight step customer buying/decision-making process and when to apply the appropriate selling strategies and skills.

The three types of buying decisions and how to conduct a stakeholder analysis to identify all buying influences and who has the real decision making power.
How to present solutions in a powerfully persuasive manner.
How to successfully secure commitment without using high pressure, manipulative closing techniques.
Negotiating strategies and tactics that create win-win margin-maintaining outcomes.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Very impressive! Complete eye opener and gives a new outlook on everything.”
“Easy to follow, very active.”
“I thought it was great content. Lots of food for thought.”

Register Now!

Supervisory and Management Skills - Vancouver
2021-03-25 08:00 - 2021-03-26 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.

At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
What previous participants said:
“Great Class! Instructor was able to hold our attention for long periods of time.”
“Excellent course layout and and presentation.”
Register Now!

Civil Sitework Estimating - Vancouver
2021-03-29 08:00 - 2021-03-30 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
Participants will learn skills and knowledge to estimate civil sitework construction projects and prepare a successful bid. The course is designed for those interested in becoming civil sitework estimators and for workers with experience in construction that desire to improve their knowledge of sitework estimating.
At the end of the course participants will be able to:• Calculate work quantities from engineering drawings
• Adjust for material swell and shrink factors
• Assemble efficient crews, and determine productivity
• Put into practice effective methods for determining job costs.
• Use essential formats for clearly estimating equipment, labor, material and other service costs related to completing a project.
• Assess and decide how a variety of physical site complexities may affect the estimated cost of a project. Use methods to counteract these variances.
• Better identify and interpret general site conditions, special conditions and technical specifications associated with sitework projects.
• Analyze projects and decide on which ones to bid
• Understand risk analysis and how to price this into a bid
• Do competitor analysis and understand how this impacts the bid
• Do client risk analysis and how to price this into bids
• Record material and other prices and maintain contact lists
• Formulate a bid strategy
• Understand how to prepare an estimate and the estimating process
• Become familiar with Construction Division Codes
• Understand how to present a bid
• Be familiar with how to use the bid depository
• Understand the requirements for bonding and insurance
• Understand the post-bidding process
• Work with project managers to pass on knowledge of the bid
The instructors:
Mark Waters, CTech., GSC as worked in the civil and environmental construction industry for the past 30 years and is an experienced project manager and estimator. He graduated from the BCIT Geomatics Technician program with honours in 1996 and joined the Applied Science Technologists and Technicians Association of BC (ASTTBC) in 1997. Mark spent many of his earlier civil construction years as a project superintendent and engineering surveyor.
Tim Williams MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified
project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.

Register Now!

Civil Blueprint Reading - Abbotsford
2021-03-31 08:00 - 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will learn how to read a set of civil construction blueprints, drawing specifications and general notes. Using various samples of civil blueprints, participants will gain experience and practical knowledge for their day-to-day work on construction projects.
At the end of the course participants will be able to:• Have an elementary knowledge of civil blueprint reading as it relates to building construction projects
• Understand in general terms the design process and the role of design professionals
• Understand how Building Codes and Bylaws impact blueprints
• Understand specifications and the contractual hierarchy
• Be able to find trade information using blueprints
• Be able to answer basic construction questions related to the layout and installation of materials
• Be able to identify elementary problems or short comings of the blueprints you are using
• Be familiar with civil, architectural and structural drawings, and how they fit together
• Understand and be able to use architectural & metric scale rules
• Understand how to convert metric dimensions to architectural (imperial) dimensions
• Know what a floor plan, section, detail, profile and elevation are
• Understand symbols, notations, abbreviations and material schedules
• Be able to work with the drawings to obtain basic information on dimensions, finishes, details, area calculations, and the ability to do simple material takeoffs
Audience: Ideal for those who have little or no background in civil blueprint reading.
The instructor: Mark Waters, CTech., GSC has worked in the civil and environmental construction industry for the past 30 years and is an experienced project manager and
estimator. He graduated from the BCIT Geomatics Technician program with honours in 1996 and joined the Applied Science Technologists and Technicians Association of BC (ASTTBC) in 1997. Mark spent many of his earlier civil construction years as a project superintendent
and engineering surveyor.
Register Now!

WEBINAR: Mindless vs. Mindful Eating
2021-03-31 13:00 - 14:00 | Online
Mindfulness is about more than mental wellness; it also extends to our eating habits. Eating mindfully contributes to better overall health, while also removing judgement from the food and drink choices you make.
In this 1-hour interactive session we will discuss:

What is mindful or intuitive eating?
Who should eat mindfully?
Basics of mindful eating

By the end of this session, participants will be able to:

Explain mindfulness and how it can be applied to eating.
Reasons why we often eat mindlessly (i.e. busy, no lunch breaks, eating because of emotional/mental reasons rather than hunger, multitasking, relaxing with TV on etc)
Consequences of mindless eating (i.e. not enjoying food, overeating, eating too fast, bloating, heart burn etc.)
Benefits of mindful eating (reduced weight cycling, improved quality of life, improved overall health/mental health)
How to shop mindfully

Presenter: Jessica Cochrane, Performance Dietitian, BSc. HNU, RD
Jessica is a Registered Dietitian (RD) with extensive experience including clinical work for Fraser Health’s nutritional services, as well as sport nutrition expertise obtained while consulting for recreational athletes and sports teams. By using her clinical skill set and passion for food and sport, Jessica is able to assess each client’s unique needs and provide a tailored dietary plan to help fuel performance, enabling the individual to over come the barriers themselves and their health goals.
Webinar Time: 1:00 pm – 2:00pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Drugs and Alcohol in the Workplace - Employer Rights and Obligations
2021-04-01 11:00 - 13:00 | Online
Drug and alcohol use has become an increasing issue in the workplace, especially given the prevalence of prescribed marijuana for medicinal reasons. How do you deal with an employee in a safety-sensitive role who has a medical marijuana licence? Are they still allowed to perform their safety sensitive job? If an employee with a licence says they need to use their marijuana at the workplace, how is this addressed? Are employees with medical marijuana licences exempt from drug testing?
In this 1.5-hour interactive session we will discuss:
• Drug and Alcohol Policies
• Testing for Drug and Alcohol Use
• Consequences for Testing Positive
• Pre-employment Situations
• Impaired at Work Situations
• Accommodation requirements for workers with drug and or alcohol addiction
• Suggested wording on Medical Marijuana to update company policies
While this session is part of a series, participants are not required to attend all sessions in the series or attend in any sequence. Each session can be attended independently.

Presenter: Pamela Bragg

Pamela is a professional consultant, trainer and coach with over 25 years’ experience in Organizational and Leadership Performance within multi-national environments, both union and non-union. Her professional background includes work as a senior HR Director with Lafarge North America where she was the key HR business partner for the Product Line General Managers (ready mix concrete, aggregates, cement manufacturing, asphalt, pave and construction) and leadership teams across Western Canada and the PNW US.

Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

What previous participants have said:
“The course was very informative and covered relevant topics”
“Great information, made it as clear as possible. The questions & answers were spot on!”
“Well spoken and organized. Offered additional resources upon request”

Webinar time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

Writing Effective Letters, Scope Documents, Reports and Proposals - Burnaby
2021-04-07 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?
Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.
This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective emails, reports, and proposals. In addition, you’ll also incorporate key principles for editing and revising your documents.
We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing concisely
3. Crafting effective emails and letters
4. Responding to bids and proposals
5. Structuring your reports and project documentation
Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses.
In addition to teaching, as a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including construction, engineering, and consulting firms. He advises firms on their communications strategy, and writes proposals and business plans for his clients.
Eric also specializes in business transformation and change management consulting, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable. Makes me rethink how I write.”
Register Now!

Electrical Blueprint Reading - Vancouver
2021-04-08 08:00 - 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
Participants will learn how to read a set of electrical construction blueprints, drawing specifications and general notes. Using various samples of electrical blueprints, participants will gain experience and practical knowledge for their day-to-day work on construction projects.

At the end of the course participants will be able to:

• Have an elementary knowledge of electrical blueprint reading as it relates to construction projects
• Understand in general terms the design process and the role of design professionals • Understand how Building Codes and Bylaws impact blueprints
• Understand specifications and the contractual hierarchy
• Be able to find trade information using blueprints
• Be able to answer basic construction questions related to the layout and installation of materials
• Be able to identify elementary problems or short comings of the blueprints you are using
• Be familiar with electrical, architectural and structural drawings, and how they fit together
• Understand and be able to use architectural & metric scale rules
• Understand how to convert metric dimensions to architectural (imperial) dimensions
• Understand how to read a floor plan, section, detail, profile and elevation
• Understand symbols, notations, abbreviations and material schedules
• Be able to work with the drawings to obtain basic information on dimensions, finishes, details, area calculations, and the ability to do simple material takeoffs

Audience: Ideal for those who have little or no background in electrical blueprint reading.

Instructor:
Troy Henderson is the Chief Estimator for a prominent electrical contractor and is a BC Master Electrician FSR Class A. Troy has been in the electrical industry since the early 1980’s. He has worked on some of the largest electrical projects in BC. In 1999 he moved into the role as an Estimating/Project Manager. He has successfully landed many jobs of all sizes and has a passion to train a new generation of Estimators in ethically securing business for their companies.

Register Now!

WEBINAR: Reasonable Suspicion for Supervisors
2021-04-08 11:00 - 13:00 | Online
Reasonable suspicion testing is performed when a Supervisor has evidence or reasonable cause to suspect an employee of drug or alcohol impairment while at work. Evidence is based upon direct observation, either by a supervisor or another employee.
This 2-hour interactive session is designed to provide Supervisors in safety-sensitive environment in making objective decisions about reasonable suspicion drug and alcohol testing, including:

What is Reasonable Suspicion Testing
Drug Use Stats
Employer & Employees Obligations Under the Policy & the Law
The 5 Steps to Testing
Signs & Symptoms
How to Document

This session will also discuss the potential consequences for positive tests and look at some suggestions for updating your company policies.
Presenter: Pamela Bragg – Sarkany Management Inc.
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar Time: 11:00am – 1:00pm Pacific Standard Time (PST)
Register Now!

Swing Stage Awareness Training - Richmond
2021-04-09 08:00 - 16:30 | Canada Scaffold University, 11331 Twigg Place, Richmond, BC, V6V 3C9, Canada
This 1-day course is designed for anyone with little or no working knowledge of operating and working from a swing stage. It is also beneficial for for experienced operators who would like a refresher. After completing this course, participants will know the basics required to safely use suspended work platforms.
Topics covered:

Equipment
Support Systems
Inspections
Set Up
Pre-operational Check List
SIAC Code of Safe Practice
Weather
OHS Regulations

In order to be successful, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course, participants receive a 3-year certification.
Who should attend: Anyone who operate and work from a swing stage as part of their day-to-day job activities or supervises these activities.
Please note: All participants will be required wear a non-medical face-mask whilst in the classroom environment. Physical distancing will be maintained for the course duration, however, certain class exercises may involve participants and the instructor being physically closer than 6-feet. This is why participants and instructors are required to wear a non-medical face-mask. When strict physical distancing is not possible, instructors will also ask all participants to sanitize their hands immediately before and after such exercises.
Instructor: Stewart Liddell is the Swing Stage Division Manager at Canada Scaffold Supply since 1997, with a career in Swing Stage (Suspended Scaffold) starting in 1979 and spanning the past 41 years.
Stewart is certified for the Safety Training for Suspended Scaffolds and the Lift & Access Education Training from the SIA (now known as SAIA). His focus is on safety and he works closely with the governing bodies of WorkSafeBC and CSA Standards, as well as following OHSA principles and practices to ensure rules and regulations are always met. Since 2002, Stewart has been training individuals throughout British Columbia.
Register Now!

WEBINAR: The Nuts and Bolts of Builders' Liens
2021-04-09 09:00 - 10:30 | Online
It is essential for anyone working in or closely with the construction industry to have a basic understanding of builders liens as they are increasingly being used as a form of security to contractors, subcontractors, workers and suppliers who supply labour and/or materials in relation to the construction of an improvement on or to land. However, builders’ liens do not necessarily guarantee recovery in full or at all. Understanding this complex area of law and applying recommended best practices will help you to maximize your potential recovery and reduce your liabilities.
Course Outline:

An overview of the Builders Lien Act, including a review of the holdback provisions
The process for filing a claim of lien (who, what, where, when and how)
The process for cancelling a claim of lien
The process for enforcing a claim of lien
Best practices and tips for maximizing potential recovery

Presenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law. As a construction lawyer practicing in Vancouver for over 15 years, Seema’s clients include owners, developers, general contractors, subtrades, suppliers and design professionals.
Seema regularly lectures and provide seminars to industry groups both in-house and at various CLEs, including the Affinity Institute, the Pacific Business & Law Institute, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

What previous participants have said:
“Lots of great relevant examples.”
“Very good introduction to a complex topic.”
“Easy to understand, very clear!”
“Lots of very detailed info – was nice to have detail rather than just glance over.”

Register Now!

Communication Skills for Construction - Kelowna
2021-04-12 08:00 - 2021-04-13 16:30 | Fairfield Inn and Suites Kelowna, 1655 Powick Road, Kelowna, BC, V1X 4L1, Canada
Great communication is essential for construction leaders! In this course, participants will learn how to improve their listening, speaking and writing skills. Participants will leave with a better understanding of how to communicate goals and strategies effectively, as well as lead collaborative decision making.

It will include two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Learning Outcomes:

Improve their writing skills: emails, texts, letters, RFIs and reports.
Improve their listening skills: interpret body language, use reflective listening, deal with difficult people, and use good questioning skills.
Improve their speaking skills: phone calls, meetings, small groups, and large groups presentations.
Lead through vision casting and strategic focus.
Learn the benefits of collaborative decision making and how best to lead leaders.

Audience:
The course is designed for construction project managers, owners, estimators, and site supervisors.
What previous participants have said:
“Very good instructor, Well done. Made learning the info easy.”
“Instructor knows a lot and he was very patient.”
Register Now!

Emotional Intelligence (EQ) - The Myths and The Mastery - Burnaby
2021-04-13 08:00 - 12:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The research is crystal clear – regardless of the type of work, EQ is the cornerstone of superior performance. When star performers were analyzed the one consistent common denominator was they had healthy EQ!

The purpose of this 4 hour course is to demystify EQ, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.

This workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:

Build better relationships
Learn to stay calm and deal with stress more effectively
Deal with difficult people and negative energy
Achieve greater happiness

Content Overview

What EQ really means in practical, everyday, real world terms
Why EQ is a far more important success factor than IQ
The EQ – Happiness Connection
How to identity your current level of EQ
The predictable attitudes and behaviors of low EQ people
Four sure-fire strategies on how to develop truly healthy EQ
How to deal with unreasonable people with low EQ
How to achieve the delicate balance of intellect and emotion and make “common sense decisions
How EQ impacts your ability to build and sustain productive relationships
How to assert yourself to ensure you get your needs met without appearing like a bully
How to stay positive around negative people

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.

It is advised to have access to a desktop/laptop/tablet with a webcam and microphone, as well as reliable internet connection.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.
Register Now!

Site Leadership - Abbotsford
2021-04-14 08:00 - 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Would you like to improve your construction site leadership skills?
This course will enhance your ability to build a collaborative team culture with their staff, improve job site productivity and complete projects on time, on budget, and safely. Ideal for lead hands, foremen and front-line supervisors that want to increase their leadership effectiveness.
At the end of the course participants will be able to:

Identify and apply different leadership styles and approaches
Enhance the motivation and engagement of construction workers and teams
Utilize leadership techniques to build cohesive and effective crews
Understand the Eight Wastes in order to reduce downtime and inefficiencies on site
Understand different personality styles and how to communicate effectively with each one
Recognize substance abuse and how to deal with it appropriately
Improve their training skills and conduct a successful toolbox talk
Deal with difficult people, conflict and confrontational situations
Use collaborative decision-making skills and build a collaborative culture
Understand the importance of ethics and safety first when leading others

Instructor: Tim Williams, B.Econ., MBA, CPA, GSC is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought-after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
Register Now!

Time Management Workshop - Burnaby
2021-04-15 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
What is the one thing everyone needs more of? Time! If time is money, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project, timing is essential. If you get behind on one part of the project, the entire thing can be set back hours, or even days.

In this leading edge Time Management Workshop you will gain a new mindset, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity, met deadlines, and a positive impact on all aspects of your business.

Benefits of Attending

Participants learn how to gain and keep control of competing priorities, concurrent projects and critical deadlines.
Participants will learn powerful lessons about themselves, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.
The focus on practicality means that people walk out with ideas and techniques they can apply the next day.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Good eye opening information. Real focus on how to change and not what you are doing wrong.”
“Great speaker – very dynamic.”
“Thought provoking.”
“I found things to change and reinforcement of things already in place.”
“Excellent instruction, very interactive, and lots of collaborative discussions. Very thought provoking!”

Register Now!

Construction Project Management - Kelowna
2021-04-15 08:00 - 2021-04-16 16:30 | Fairfield Inn and Suites Kelowna, 1655 Powick Road, Kelowna, BC, V1X 4L1, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
What previous participants have said:
“Mark is filled with knowledge and experience, and shares them seamlessly with the course students.”
“There was lots of info to get through in two days and he kept me interested throughout.”
“Course was very thorough, good breakdown of the theory and practical applications.”
Register Now!

Leading and Managing Organizational Change - Burnaby
2021-04-16 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes?

This seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change, both from a personal and professional perspective.
In this seminar, you’ll:

Understand the impact change and transitions have on you and your employees
Learn how to adapt to and be resilient to change, whether the change is from a people, process, or technology transformation
Develop approaches to managing and leading change
Use pragmatic tools to help you with anticipating and addressing resistance to change, engaging with stakeholders, and facilitating change

Instructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
Register Now!

Frame Scaffold Competent Person Training - Richmond
2021-04-17 08:00 - 16:30 | Canada Scaffold University, 11331 Twigg Place, Richmond, BC, V6V 3C9, Canada
Frame scaffolding is one of the most common types of scaffolding seen on construction sites worldwide. Typically manufactured from round tubing, the frame scaffolding is available in several different configurations, from a section that contains both a ladder and a walk-through portal to sections that are totally walk-through and sections that resemble a ladder.
Canada Scaffold University’s SAIA accredited Frame Scaffold course will provide demonstration and practice with the typical methods of constructing frame scaffolding, including:

Identifying types and components of Frame Scaffold
Identify standard usage of Frame Scaffold
How Frame Scaffolds are erected using Code of Safe Practice
Determining equipment list and erect a multi-lift tower
Work orders
Identify and understand Rolling Tower Frame Scaffold
Erect and dismantle a Rolling Frame Scaffold using Code of Safe Practice
Identify scaffold configuration

Participants who score 70% or higher on the Competent Person written exam and display competency building frame scaffolding will receive a certificate of completion and wallet card from the SAIA Training Program, certifying completion of Competent Person Training in the erection of frame scaffolds.

Certification: Participation in the practical component and passing a final exam is required to qualify for the 3-year SAIA Competent Person certification.

Who should attend: Anyone working on scaffolds, those who supervise work on and near scaffolds, and those who supervise the erecting, altering, and dismantling of scaffolds.

No prerequisites required

Please note: All participants will be required wear a non-medical face-mask whilst in the classroom environment. Physical distancing will be maintained for the course duration, however, certain class exercises may involve participants and the instructor being physically closer than 6-feet. This is why participants and instructors are required to wear a non-medical face-mask. When strict physical distancing is not possible, instructors will also ask all participants to sanitize their hands immediately before and after such exercises.

Instructor: Kelly Clancy is the Construction Safety Officer at Canada Scaffold Supply. He started his career at Canada Scaffold in 1998 as a Foreman and has worked as a Scaffold Installer, progressing to his current position. Kelly acquired his CSO Certification in 2018 and is focused on safety and compliance in scaffold installation. He manages the Scaffold Install crew as well as overseeing site safety plans, and performing hazard and risk assessments.

Kelly received his Competent Person Training (System Scaffold) from the Scaffold & Access Industry Association. He also successfully completed the Train the Trainer Facilitator Skills Workshop at SAIA. Kelly teaches the Supported Scaffold Competent Person Training (1-day) course at Canada Scaffold University (CSU).

Register Now!

Construction Project Management - Abbotsford
2021-04-19 08:00 - 2021-04-20 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Register Now!

System Scaffold Competent Person Training - Richmond
2021-04-21 08:00 - 16:30 | Canada Scaffold University, 11331 Twigg Place, Richmond, BC, V6V 3C9, Canada
A system scaffolding structure is essentially a frame structure using a specialized modular connection and has evolved from the general principles of tube and clamp scaffolding.

Canada Scaffold University’s SAIA approved Systems Scaffold course will provide demonstration and practice with the typical methods of constructing systems scaffolding, including:

Identifying types and components of System Scaffold
Identify standard usage of System Scaffold
How System Scaffolds are erected using Code of Safe Practice
Identify and understand specialty usage of System Scaffold including Circular, Cantilevered, Enclosed and Hanging
Understanding System Scaffold Tower building
Erect and dismantle a System Scaffold Tower using Code of Safe Practice
Identify scaffold configuration
Hands-on practical instruction in the scaffold yard

This course complies with CSA Z-797 “Code of Practice for Access Scaffolds”.

Participants who score 70% or higher on the Competent Person written exam and display competency building system scaffolding will receive a certificate of completion and wallet card from the SAIA Training Program, certifying completion of Competent Person Training in the erection of system scaffolds.

Certification: Participation in the practical component and passing a final exam is required to qualify for the 3-year SAIA Competent Person certification.

Who should attend: Anyone working on scaffolds, those who supervise work on and near scaffolds, and those who supervise the erecting, altering, and dismantling of scaffolds.

No prerequisites required

Please note: All participants will be required wear a non-medical face-mask whilst in the classroom environment. Physical distancing will be maintained for the course duration, however, certain class exercises may involve participants and the instructor being physically closer than 6-feet. This is why participants and instructors are required to wear a non-medical face-mask. When strict physical distancing is not possible, instructors will also ask all participants to sanitize their hands immediately before and after such exercises.

Instructor: Kelly Clancy is the Construction Safety Officer at Canada Scaffold Supply. He started his career at Canada Scaffold in 1998 as a Foreman and has worked as a Scaffold Installer, progressing to his current position. Kelly acquired his CSO Certification in 2018 and is focused on safety and compliance in scaffold installation. He manages the Scaffold Install crew as well as overseeing site safety plans, and performing hazard and risk assessments.

Kelly received his Competent Person Training (System Scaffold) from the Scaffold & Access Industry Association. He also successfully completed the Train the Trainer Facilitator Skills Workshop at SAIA. Kelly teaches the Supported Scaffold Competent Person Training (1-day) course at Canada Scaffold University (CSU).

Register Now!

Negotiation & Conflict Management Skills - Vancouver
2021-04-21 08:00 - 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
Participants will improve their skills in communication and negotiation. Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context and negotiate effectively.
At the end of the course participants will be able to:
• Understand the basic elements of communication and demonstrate effective communication skills with constructors.
• Understand motivation theory and apply motivational techniques to win trust and engage individuals/teams you work with.
• Identify different personality styles and how to communicate appropriately and negotiate effectively with each one.
• Understand the basics of negotiating, de-escalating conflict and setting the groundwork for effective negotiation.
• Ask effective questions and listen to others in order to get to the issues behind various negotiation intentions.
• Getting to a “yes” and closing a negotiation well.
Audience:
The course is designed for construction owners, project managers, estimators, supervisors, and those involved in construction disputes.
Register Now!

WEBINAR: Writing Effective Emails
2021-04-21 13:00 - 14:30 | Online
How do you write emails that are effective, clear, and concise?

With an increase in reliance on working and connecting remotely, emails are more important than ever as a key communication medium. Clients and colleagues expect your emails to be clear and to the point, whether they are reading from a mobile phone or device.

This 90-minute webinar is focused on giving you the tools to write effective emails. We will cover key topics, including:

Writing persuasively for different audiences
Having clear subject lines
Structuring your emails—using a direct approach for maximum impact
Incorporating clear topic sentences

We’ll review effective and ineffective emails and you’ll be able to immediately incorporate key takeaways for your writing. There will be an opportunity for you to ask questions as well.

About the Instructor

Eric Tung has a Master of Arts in English from the University of British Columbia (UBC). He is an English Instructor at UBC’s Extended Learning, where he teaches professional writing and communications courses. He is also a Lecturer at Simon Fraser University, where he teaches Business Communications at the Beedie School of Business. As a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including construction, engineering, and consulting firms.

Eric is also a Change Management Consultant and specializes in change management strategy and implementation, organizational readiness and assessments, stakeholder engagement, coaching, facilitation, instructional design, training, and technical and business communications. He has extensive experience in the municipal, utilities, academic, and technical sectors.

Webinar time: 1 p.m. to 2:30 p.m. Pacific Standard Time (PST)
Register Now!

Supervisory and Management Skills - Abbotsford
2021-04-29 08:00 - 2021-04-30 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada

Effective Management Skills - Burnaby
2021-05-03 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all-important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.

Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.

Participants will learn proven, powerful and practical strategies and techniques that will last a lifetime and can be applied the next day.

Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high-performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high-performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

This session is designed to be an interactive experience, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.

It is advised to have access to a desktop/laptop/tablet with a webcam and microphone, as well as reliable internet connection.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:

“This course was not good, it was excellent!”

“Overall, this is honestly the best one-day course I have ever attended.”

“Comprehensive and valuable.”

“Instructor has excellent communication skills – very engaging.”
Register Now!
