Construction Industry Training Network

Occupational First Aid Level 1 - Burnaby
2018-02-02 08:30 - 16:30, 2018-01-20 08:30 - 16:30 (America/Vancouver) | TraumaTech, 110-2250 Boundary Road, Burnaby, British Columbia, V5M 3Z3, Canada
Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC.
In order to be successful, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course, participants receive a 3-year certification.
Important: Photo ID is required to receive a certificate.
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Negotiation Skills Workshop - Victoria
2018-02-02 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
The truth is that in our professional lives we don’t get what we deserve – we get what we negotiate. Are you finding your customers, clients, employees or boss or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of? Many individuals often fail in negotiation not because they are unable to get an agreement, but because they walk away from the table when they could have done much better. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.

Topics to be covered:

The most common negotiating mistakes people make and how to avoid them
Understanding the difference between Collaborative “win-win” and Competitive “hardball” negotiations and how to know what game you are playing
The characteristics of highly effective negotiators
Understanding the different sources of negotiating power
How to strengthen your bargaining position
How to create an open communication flow that allows you to deeply understand the other party
The 5 steps process to quickly and effectively plan and prepare for your negotiations
How to determine your “walk-away point”
How to defend yourself against “hardball’ negotiators
How to counter the 5 common manipulative strategies being used against you
How to create win – win outcomes that ensure the other party lives up to their end of the bargain

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Found it productive and informative.”
“A great course for personal and business relationships.”
“Very informative. I learned a lot about my current habits and weaknesses to overcome.”
“Great catalyst for a lot more than negotiating.”

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Effective Management Skills Workshop - Victoria
2018-02-01 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

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Change Order Management - Burnaby
2018-01-31 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Changes are an inevitable part of the construction process but if not managed well, change orders can cause unnecessary project disruptions and lead to cost increases and schedule delays. This course will provide participants with best practices for successfully navigating this complex project management challenge.
At the end of the course participants will be able:

Identify changes from the original contract
Document the changes
Price changes fairly and realistically
Present and negotiate changes collaboratively
Understand the importance of early detection of change orders
Negotiate delay claims caused by changes
Understand the wording within commonly used contracts eg., CCDC 2 and CCA 1
Develop a change order process for a construction company
Issue a notice of dispute
Proactively negotiating fair time and material rates at the bidding stage of a project.

Instructor: Tim Williams, B.Econ., MBA, CPA, GSC is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
What previous participants said:
“Completely satisfied. More information was presented than I was expecting.”
“Instructor broke down information into tangible concepts.”
“The instructor is great; I would like to take more courses with him.”
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Fall Protection - Burnaby
2018-01-30 08:30 - 12:30 | TraumaTech, 110-2250 Boundary Road, Burnaby, British Columbia, V5M 3Z3, Canada
This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to:

Explain when Fall Protection is required
Identify and describe major Fall Protection methods and the key associated FP equipment
Explain and apply the Fall Protection hierarchy
Determine when a Fall Protection Plan is required and describe the main components
Develop a Fall Protection Plan based on a given scenario

Important: Photo ID is required to receive a certificate.
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Construction Project Management - Prince George
2018-01-29 08:00 - 2018-01-30 16:30 | Prince George (TBA), Prince George, BC, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
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The Energy Step Code: What Energy Modelling will mean for Designers, Builders, and Trades in BC (Breakfast Session) - Burnaby
2018-01-26 07:30 - 10:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Energy Step Code was introduced in April 2017 as a voluntary compliance option in the BC Building Code. This new standard relies on energy modelling and maps out the transition to Net Zero Energy Ready buildings in BC over the next 15 years.
This performance standard requires energy modelling and an air tightness test on all buildings, and removes many of the specific requirements for efficiency of products and equipment. This approach increases flexibility for projects but also requires greater coordination between project teams.

This presentation will provide:

• An overview of the new requirements

• Guidance for designers, builders, and trades to take advantage of the flexibility of the Energy Step Code, including research on the specific costs and design changes from the Energy Step Code

• Update on how local governments will be using the Energy Step Code in bylaws and policies, including a standardized inspection checklist.

More information and resources related to the Energy Step Code are available at www.energystepcode.ca

Presenter: Zachary May is the acting Director of Policy and Codes Development with the Building and Safety Standards Branch. He is a member of the national standing committee for housing and small buildings (Part 9) with the National Research Council and participates in a number of provincial construction-related committees. In his role with the Building and Safety Standards Branch he leads a technical team responsible for developing and maintaining the BC Building Code, including the recently adopted Energy Step Code.
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Leading and Managing Organizational Change - Burnaby
2018-01-25 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes?
This seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change, both from a personal and professional perspective.
In this seminar, you’ll:

Understand the impact change and transitions have on you and your employees
Learn how to adapt to and be resilient to change, whether the change is from a people, process, or technology transformation
Develop approaches to managing and leading change
Use pragmatic tools to help you with anticipating and addressing resistance to change, engaging with stakeholders, and facilitating change

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.

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Responsibilities of Joint Health & Safety Committees (JHSC) - Burnaby
2018-01-25 07:30 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
On April 3, 2017, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement.

Participants will:

Know how to use the OHS Regulation and WC Act to access health & safety requirements;
Explain the roles and functions of the Joint Committee and the Worker Representatives;
Learn how to perform an incident investigation;
Learn how to perform a formal site inspection; and
Develop a foundation in knowledge to:

Promote workplace health and safety
Assist in ensuring the health and safety program elements are implemented;
Conduct and participate in Joint Committee Meetings; and
Work cooperatively to address workers’ health and safety concerns.

Topics covered:

Use of WorkSafe OHS Regulation;
Joint Health and Safety committee and workers representatives;
OHS Program;
Safety Inspections;
Incident investigations;
Refusal of unsafe work;
How to work as a committee;
Different types of recommendations; and
Hazard management.

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Construction Business Management - Burnaby
2018-01-22 08:00 - 2018-01-23 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
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Business Planning and Management - Nanaimo
2018-01-19 08:30 - 16:30 | Nanaimo Golf Club, 2800 Highland Blvd, Nanaimo, V9S 3N8, Canada
You have the technical skills, but do you need tools to help plan and manage your business?
This course covers the elements of business planning and management and how this affects everyday operations and competitive strategy.
Course Content:

Complete your business plan within three days
Get the skills you need to run a successful home building/renovation business
Set business goals and put a plan in place to achieve them
Understand key performance indicators for your business and how to monitor progress.
Deadline to register is Dec 8, 2017. Please note that there is limited capacity. Registration may close early close as soon as seats are filled. All registrations must be submitted through the online registration site.

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Business Planning & Management - Kamloops
2018-01-19 08:30 - 16:30 | Fairfield Inn and Suites, 1475 Hugh Allen Drive, Kamloops, BC, V1S 1J3, Canada

Effective Management Skills Workshop - Burnaby
2018-01-16 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Writing Effective Letters, Scope Documents and Reports - Victoria
2018-01-15 08:00 - 16:30 | Victoria (TBA), Victoria, British Columbia, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?

Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.

This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective scope documents, letters, and reports. In addition, you’ll also incorporate key principles for editing and revising your documents.

We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing effective letters
3. Responding to bids and proposals
4. Structuring your reports and project documentation

Instructor: Eric Tung is an English Instructor at UBC and SFU, where he teaches academic, professional, and business writing courses. He has been teaching for a decade and advises firms on their change management processes and implementation, and also on complex business documents, such as proposals and technical reports. In addition, Eric designs and delivers customized business, proposal, andtechnical writing workshops to engineering and consulting firms.

What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable, makes me rethink how I write.”

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Construction Project Management - Burnaby
2018-01-11 08:00 - 2018-01-12 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Construction Estimating - Burnaby
2017-12-18 08:00 - 2017-12-19 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:

Analyze projects and decide on which ones to bid
Understand risk analysis and how to price this into a bid
Do competitor analysis and understand how this impacts the bid
Do client risk analysis and how to price this into bids
Record material and other prices and maintain contact lists
Formulate a bid strategy
Understand how to prepare an estimate and the estimating process
Use Construction Division Codes
Understand how to present a bid
Be familiar with how to use the bid depository
Understand the requirements for bonding and insurance
Understand the post-bidding process
Work with project managers to pass on knowledge of the bid

Topics to be covered:

Project analysis
Risk analysis
Competitor analysis
Client risk analysis
Record keeping
Bid strategies
Preparing estimates and the estimating process
Construction Division Codes
Presenting bids
Bid depository
Bonding and insurance
Post-bidding process

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.

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Responsibilities of Joint Health & Safety Committee (JSHC) - Burnaby
2017-12-18 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Microsoft Excel for Business - Victoria
2017-12-13 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
Learn to use Excel to create budgets, track costs and generate quotes. Learn tools and ideas that will save time and create professional looking proposals and plans. Participants with only a very basic knowledge of Excel will quickly progress to create basic databases, budgets, graphs, reports and the fundamentals of building equations.

The following list summarizes skills that participants will be comfortable with after this course:

Customize excel options and views
Create and manipulate tables
Filter and sort data
Apply formulas
Use the correct syntax to insert functions
Create and format cells and ranges
Order and group cells and ranges
Apply cell ranges and references in formulas and functions
Summarize data with functions
Apply conditional logic in functions
Format and modify text with functions
Create and format charts and objects

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Informative! I’ve learned a lot.”
“Content excellent.”
“Very thorough, I feel pretty proficient.”

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Time Management Workshop - Burnaby
2017-12-13 08:00 - 16:30 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
What is the one thing everyone needs more of? Time! If time is money, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project, timing is essential. If you get behind on one part of the project, the entire thing can be set back hours, or even days. In this leading edge Time Management Workshop you will gain a new mindset, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity, met deadlines, and a positive impact on all aspects of your business.

Benefits of Attending

Participants learn how to gain and keep control of competing priorities, concurrent projects and critical deadlines.
Participants will learn powerful lessons about themselves, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.
The focus on practicality means that people walk out with ideas and techniques they can apply the next day.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Good eye opening information. Real focus on how to change and not what you are doing wrong.”
“Great speaker – very dynamic.”
“Thought provoking.”
“I found things to change and reinforcement of things already in place.”

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Estimating with Bluebeam Revu - Burnaby
2017-12-12 08:00 - 16:30 | Holiday Inn Express Metrotown, 4405 Central Boulevard, Burnaby, British Columbia, V5H 4M3, Canada
This full-day training course provides you and your staff with the knowledge and skills to accurately estimate construction quantities and costs using Bluebeam Revu.
This course includes all of the new estimating features included in Bluebeam Revu 2017.
Topics covered include:
• Estimating Tool Sets & Profiles
• Layers
• Setting Drawing Scale
• Viewports
• Length Measurements
• Area and Volume Measurements
• Dynamic Fill
• Count Measurements
• Using the Markups List for Estimating
• Quantity Link to Excel
• Sketch to Scale
• Legends
Attendees will receive a best practice guide to keep and reference back to.

Instructor:
The course will be taught by Morgan Garry, a former Senior Estimator with one of Canada’s largest general contractors. Morgan has a Bachleor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

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Incident Investigations - Burnaby
2017-12-08 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
WorkSafeBC’s amendment to Bill 9 includes two major changes to the requirements for employer incident investigations. First, section 175 of the Act has been amended to require an employer to undertake a preliminary investigation within 48 hours of the incident. Second, section 176 of the Act is amended to require an employer to submit a full investigation report to WorkSafeBC within 30 days of an incident.
This course is designed to provide participants the required knowledge to understand the principle of incident investigations and the methods used to ensure an adequate investigation is completed. At the end of the session participants will have an understanding of the requirements for investigating incidents, the tools required to undertake an adequate investigation, methods involved in successful interviews, identifying incident causes and completing incident reports.

The program uses a classroom component with video and a multimedia PowerPoint presentation during the session. Participants will take part in a simulated investigation with witnesses to interview, a scene to evaluate and documentation to complete. This one day session is designed to provide participants with the tools to understand:

The regulatory requirements to investigate Accidents/Incidents
Why are we investigating Accidents/Incidents
Who makes a good investigator
How to gather evidence and information
How to photograph a scene
How to measure and diagram a scene
How to conduct interviews
What is the principle of Root Cause Analysis
Developing recommendations for prevention
Completing the Incident Report

Instructor: Terry Duncan is an independent safety specialist with over 30 years of experience in occupational safety. Past roles include safety coordinator for Dominion Bridge of Western Canada, and safety coordinator/industrial engineer for Freightliner Canada. Terry was also directly involved in the development of the City of Vancouver’s TSC/CSO training program. He has worked in construction, manufacturing, forestry, pulp and paper, and municipal and provincial governments. In 1998, Terry was voted Senior Safety Professional of the Year by the Canadian Society of Safety Engineering.
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Trenching and Excavation Safety Workshop - Victoria
2017-12-08 07:30 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
The workshop walks participants through a comprehensive program that includes what the WorkSafeBC Regulations & Guidelines state, safe work procedures and what to do if something goes wrong.

It covers shoring, benching, sloping and shielding systems. It also includes a section on location of underground utilities and the geotechnical and structural engineered documentation requirements.
Upon completion of this couse participants will be able to:

Identify hazards around trenches and excavations
Be able to locate underground utilities
Understand soil types, soil collapse patterns, and warning signs
Gain familiarity with WorkSafeBC regulations
Understand geotechnical and structural engineered documentation
Understand sloping and benching
Understand shoring and shielding systems
Describe and demonstrate where possible safe installation and removal processes
Identify emergency procedures for a trench collapse

Upon successful completion, participants will receive a wallet certificate.
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Writing Effective Letters, Scope Documents and Reports - Burnaby
2017-12-07 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Negotiation Skills Workshop - Burnaby
2017-12-05 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Managing Stress in the Workplace - Burnaby
2017-12-01 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
In this workshop, learn how to recognize stress, how it affects your work and personal life, and effective strategies to handle stress in the workplace. You will also learn how to reduce your stress and set goals for effectively managing internal and external stressors.
Topics to be covered:
* What is Stress?
* How do we React to Stress?
* Exploring our Sources of Stress
* Stress Management Strategies
* Stress Reduction/Relaxation (including practical exercises)
* Personal Goal Setting
Instructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic, firefighter and in the field of trauma response. joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009, and has since been confirmed to the ranks of Lieutenant, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000. He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of, and response to, traumatic events that can occur in any workplace.

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Construction Project Management - Kelowna
2017-11-30 08:00 - 2017-12-01 16:30 | Best Western Plus Kelowna Hotel & Suites, 2402 Highway 97 North, Kelowna, British Columbia, V1X 4J1, Canada

Trenching and Excavation Safety Workshop - Fort St John
2017-11-30 07:30 - 16:30 | Quality Inn Northern Grand, 9830 100th Avenue, Fort St John, British Columbia, V1J 1Y5, Canada

Managing Employee Terminations (Breakfast Session) - Burnaby
2017-11-29 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Dismissing employees is the toughest job an HR professional faces, so it’s essential to learn to manage terminations properly. HR professionals are the ones on the front lines that have to deal not only with the legal aspects of terminations, but also with the practical aspects of letting someone go. Make sure you have all the information you need to deal with this challenging part of HR’s responsibilities.
This breakfast presentation will explore the following topics:
• Employee misconduct and “just cause”
• The investigation
• Without cause: What do I owe?
• ESA vs Common Law in the construction industry
• Human rights and termination decisions
• The termination offer/termination meeting
Presenter: Craig Munroe, L.L.B., Partner, is a member of Fasken Martineau’s Labour, Employment and Human Rights group.
Craig represents and advises public and private clients facing labour relations and employment issues. He provides strategic, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board, the Canada Industrial Relations Board, grievance arbitration panels, the British Columbia Human Rights Tribunal, and the provincial and federal courts.
Craig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients.

Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
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Microsoft Project - Victoria
2017-11-28 08:00 - 2017-11-29 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.

The following list summarizes skills that participants will be comfortable with after this course.

Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar;
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply preset and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops.
Max participants: 12
What previous participants said:
“Well instructed, good pace.”
“Very knowledgeable and good teacher!”
“Course was laid out in a very logical and easy to follow manner.”
Register Now!
