Construction Industry Training Network

Construction, Excavation and Demolition involving Hazardous Building Materials (Breakfast Session) - Burnaby
2019-01-10 07:30 - 10:30 (America/Vancouver) | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Section 20.112 of the OHS Regulation was amended to require additional information during hazardous materials surveys. The upcoming breakfast session will provide an opportunity to learn more about these changes and how they can impact your scope of work under renovation and demolition projects involving these materials.
The process of sampling building materials to test for hazardous substances may seem straight forward, but it is often done incorrectly producing misleading or false results. This session will also provide a refresher on regulatory sampling requirements for submitting suspect bulk materials to a laboratory for determination of asbestos content. The presentation will also include a limited discussion of lead and silica bulk sampling protocols, and will emphasize the importance of appropriate sample collection, handling and shipping to a laboratory including selection of a laboratory and sampling documentation.
Understanding the correct sampling and analytical methods is essential to a successful hazmat assessment outcome prior to renovation or demolition activities. The significance of adequate training and experience for the person carrying out the hazardous material sampling/survey will also be discussed. In summary, this session will provide you with the fundamentals of interpreting hazardous material surveys and their associated analytical reports.
Presenter: Michel J. Crépeau is Technical Operations Manager with Total Safety Services Inc. in Burnaby, BC. He has over 30 years of local, national and international experience in occupational hygiene/health & safety and environment, and has managed the development, implementation and performance of a wide variety of EHS programs. Michel’s work experience includes federal, provincial, municipal and industrial risk assessments as well as hazard investigations. He has worked extensively in the recognition, evaluation and control of workplace occupational health hazards and frequently provides expert advice on hazardous materials assessments and remediation. Michel is registered with the Canadian Registration Board of Occupational Hygienists (ROH), certified with the American Board of Industrial Hygiene (CIH) and certified with the Canadian Society of Safety Engineering (CHSC). He holds a Bachelor of Science Degree (Chemistry) from the University of Ottawa and a Graduate Diploma (Occupational Hygiene) from McGill University.
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Occupational First Aid Level 1 - Burnaby
2018-12-20 08:30 - 16:30, 2018-12-08 08:30 - 16:30 | TraumaTech, 110-2250 Boundary Road, Burnaby, British Columbia, V5M 3Z3, Canada
Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC.
In order to be successful, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course, participants receive a 3-year certification.
Important: Photo ID is required to receive a certificate.
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Change Order Management - Burnaby
2018-12-18 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Changes are an inevitable part of the construction process but if not managed well, change orders can cause unnecessary project disruptions and lead to cost increases and schedule delays. This course will provide participants with best practices for successfully navigating this complex project management challenge.
At the end of the course participants will be able:

Identify changes from the original contract
Document the changes
Price changes fairly and realistically
Present and negotiate changes collaboratively
Understand the importance of early detection of change orders
Negotiate delay claims caused by changes
Understand the wording within commonly used contracts eg., CCDC 2 and CCA 1
Develop a change order process for a construction company
Issue a notice of dispute
Proactively negotiating fair time and material rates at the bidding stage of a project.

Instructor: Tim Williams, B.Econ., MBA, CPA, GSC is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
What previous participants said:
“Completely satisfied. More information was presented than I was expecting.”
“Instructor broke down information into tangible concepts.”
“The instructor is great; I would like to take more courses with him.”
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Microsoft Project - Burnaby
2018-12-17 08:00 - 2018-12-18 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.

The following list summarizes skills that participants will be comfortable with after this course.

Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar;
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply preset and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops.
Max participants: 12
What previous participants said:
“Well instructed, good pace.”
“Very knowledgeable and good teacher!”
“Course was laid out in a very logical and easy to follow manner.”
“I have been involved in more than my share of industry education and training across the country and can say taking your course provided genuine value and added tools for advancement.”
“Not only did you bring your in-depth knowledge of MS Project, but provided a real benefit to learn under your personal approach and understanding of the audience, both in their industry and skill sets.”
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Supervisors Bootcamp: Practical Leadership Tools for Front Line Supervisors - Burnaby
2018-12-17 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Supervisors Bootcamp is designed specifically for front-line supervisors and managers in all industries. It is open to individuals with all levels of experience, but is most effective for those working for companies with an already established safety management system.
Participants will be given a leadership ‘tool kit’ comprised of the simplest but most effective leadership concepts, from which they can effectively build and develop their own leadership style. They will also take self-assessment questionnaires and participate in exercises based on the actual work they do and the crews they lead.
The ideas covered in this course will assist employers to tackle important and emerging issues facing business operations today:
· Greater productivity and quality outcomes
· Greater safety program effectiveness
· Greater worker retention and engagement
Participants will leave the session with leadership baselines established, reference materials and course content, and practical and personalised leadership goals for them to work towards.
Participants will also be introduced to ‘safety-II’ or ‘safety differently’, and the workshop includes strategies for putting these concepts into practical use.
What previous participants said:

“A lot of good new tools! I help train new guys all the time and a few methods from today will help a lot.”
“Related to every day life – not just out of the book.”
“Knowledgeable and personable instructor.”
“I was impressed with the instructor’s passion and knowledge.”
“A lot of information to take back to the site.”
Instructor: Since beginning his career over 25 years ago, Jeff Lyth has become recognized as an expert and innovator in workplace leadership and safety. He served as Director of Corporate Health and Safety with one of Western Canada’s leading high-rise contractors for nearly a decade during which time he was a facilitator of their leadership development program. He currently works in assisting organizations and safety departments to move beyond conventional views in both leadership and construction safety, and to break through the performance plateaus associated with those views.
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Civil Blueprint Reading - Burnaby
2018-12-17 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to read a set of civil construction blueprints, drawing specifications and general notes. Using various samples of civil blueprints, participants will gain experience and practical knowledge for their day-to-day work on construction projects.
At the end of the course participants will be able to:
• Have an elementary knowledge of civil blueprint reading as it relates to building construction projects
• Understand in general terms the design process and the role of design professionals
• Understand how Building Codes and Bylaws impact blueprints
• Understand specifications and the contractual hierarchy
• Be able to find trade information using blueprints
• Be able to answer basic construction questions related to the layout and installation of materials
• Be able to identify elementary problems or short comings of the blueprints you are using
• Be familiar with civil, architectural and structural drawings, and how they fit together
• Understand and be able to use architectural & metric scale rules
• Understand how to convert metric dimensions to architectural (imperial) dimensions
• Know what a floor plan, section, detail, profile and elevation are
• Understand symbols, notations, abbreviations and material schedules
• Be able to work with the drawings to obtain basic information on dimensions, finishes, details, area calculations, and the ability to do simple materialtakeoffs
Audience: Ideal for those who have little or no background in civil blueprint reading.
The instructor: Mark Waters, CTech., GSC has worked in the civil and environmental construction industry for the past 30 years and is an experienced project manager and
estimator. He graduated from the BCIT Geomatics Technician program with honours in 1996 and joined the Applied Science Technologists and Technicians Association of BC (ASTTBC) in 1997. Mark spent many of his earlier civil construction years as a project superintendent
and engineering surveyor.
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Fall Protection - Burnaby
2018-12-14 12:30 - 16:30, 2018-11-23 08:30 - 12:30 | TraumaTech, 110-2250 Boundary Road, Burnaby, British Columbia, V5M 3Z3, Canada
This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to:

Explain when Fall Protection is required
Identify and describe major Fall Protection methods and the key associated FP equipment
Explain and apply the Fall Protection hierarchy
Determine when a Fall Protection Plan is required and describe the main components
Develop a Fall Protection Plan based on a given scenario

Important: Photo ID is required to receive a certificate.
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Employment Standards Act Refresher (Breakfast Session) - Burnaby
2018-12-14 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers, including:

Employment contracts
Who is a “manager”
Hours of work and overtime
Averaging agreements for hours of work
Termination of employment
Vacation and statutory holidays
Independent contractors vs. employees
Impact of the common law

Presenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP.
Craig represents and advises public and private clients facing labour relations and employment issues. He provides strategic, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board, the Canada Industrial Relations Board, grievance arbitration panels, the British Columbia Human Rights Tribunal, and the provincial and federal courts.
Craig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

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Incident Investigations - Burnaby
2018-12-13 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
WorkSafeBC’s amendment to Bill 9 includes two major changes to the requirements for employer incident investigations. First, section 175 of the Act has been amended to require an employer to undertake a preliminary investigation within 48 hours of the incident. Second, section 176 of the Act is amended to require an employer to submit a full investigation report to WorkSafeBC within 30 days of an incident.
This course is designed to provide participants the required knowledge to understand the principle of incident investigations and the methods used to ensure an adequate investigation is completed. At the end of the session participants will have an understanding of the requirements for investigating incidents, the tools required to undertake an adequate investigation, methods involved in successful interviews, identifying incident causes and completing incident reports.

The program uses a classroom component with video and a multimedia PowerPoint presentation during the session. Participants will take part in a simulated investigation with witnesses to interview, a scene to evaluate and documentation to complete. This one day session is designed to provide participants with the tools to understand:

The regulatory requirements to investigate Accidents/Incidents
Why are we investigating Accidents/Incidents
Who makes a good investigator
How to gather evidence and information
How to photograph a scene
How to measure and diagram a scene
How to conduct interviews
What is the principle of Root Cause Analysis
Developing recommendations for prevention
Completing the Incident Report

Instructor: Terry Duncan is an independent safety specialist with over 30 years of experience in occupational safety. Past roles include safety coordinator for Dominion Bridge of Western Canada, and safety coordinator/industrial engineer for Freightliner Canada. Terry was also directly involved in the development of the City of Vancouver’s TSC/CSO training program. He has worked in construction, manufacturing, forestry, pulp and paper, and municipal and provincial governments. In 1998, Terry was voted Senior Safety Professional of the Year by the Canadian Society of Safety Engineering.
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Microsoft Outlook - Strategic Management - Victoria
2018-12-13 08:00 - 16:00 | Victoria (TBA), Victoria, British Columbia, Canada
Learn to navigate quickly, and far less, through Outlook and how to create a powerful single page dashboard that will let you strategically manage all your appointments, tasks, email and follow-up calls on a single page.
The following list summarizes skills that participants will be comfortable with after this course:

Understand how Outlook is set up and the types of information it can track
Create, format and send messages
Create or modify signatures for e-mail
Choose customized outlook settings and views
Organize and manage messages using quick steps
Utilize the powerful search tools in outlook
Create rules and out of office notices
Use the To Do bar to manage tasks
Manage multiple calendars
Create and organize tasks, appointments, meetings and events
Create and manage notes, tasks and journals
Utilize options such as voting buttons, flags or level of importance
Create contacts and groups

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Great teaching style!”
“Well done, good course.”

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Lean for Construction - A Practical Approach - Burnaby
2018-12-12 08:00 - 16:30 | Elements Hotel Metrotown, 5988 Willingdon Avenue, Burnaby, BC, V5H 2A7, Canada
Lack of materials brings construction to a halt. Excessive rework causes budget overruns. An unplanned equipment break-down causes critical delays. A contractor hunts for the most up to date drawings.
Each of these situations represent wasted effort and time that directly impacts a project’s cost, lead time, and quality. CITN is excited offer a full-day workshop aimed at introducing key Lean concepts and how they can be applied to improve these key metrics and create a culture of continuous improvement.
Participants will learn:
A practical, jargon-free approach to Lean
Implement a culture of problem solving in 4 simple steps:

Define value from your customer’s perspective
Capture the current state: visually capture all activities required to bring the project from initiation to completion

The importance of value-adding work
How to capture the 8 types of waste

Develop the plan: prioritize wastes for elimination
Improve using Plan, Do, Check, Act: design and implement effective solutions

The resulting impact on costs, lead-time, quality, and culture
The importance of team work and collaboration
Join us for this fun and interactive workshop that will highlight how simple, continuous change can have a big impact on project efficiency and team morale!
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Microsoft Excel for Business - Victoria
2018-12-12 08:00 - 16:30 | Victoria (TBA), Victoria, British Columbia, Canada
Learn to use Excel to create budgets, track costs and generate quotes. Learn tools and ideas that will save time and create professional looking proposals and plans. Participants with only a very basic knowledge of Excel will quickly progress to create basic databases, budgets, graphs, reports and the fundamentals of building equations.

The following list summarizes skills that participants will be comfortable with after this course:

Customize excel options and views
Create and manipulate tables
Filter and sort data
Apply formulas
Use the correct syntax to insert functions
Create and format cells and ranges
Order and group cells and ranges
Apply cell ranges and references in formulas and functions
Summarize data with functions
Apply conditional logic in functions
Format and modify text with functions
Create and format charts and objects

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Informative! I’ve learned a lot.”
“Content excellent.”
“Very thorough, I feel pretty proficient.”

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Introduction to Blueprint Reading - Abbotsford
2018-12-12 08:00 - 16:30 | Abbotsford (TBA), Abbotsford, BC, Canada
Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:

Have an elementary knowledge of blueprint reading as it relates to building construction projects
Understand in general terms the design process and the role of design professionals
Understand how Building Codes and Bylaws impact blueprints
Understand specifications and the contractual hierarchy
Be able to find trade information using blueprints
Be able to answer basic construction questions related to the layout and installation of materials
Be able to identify elementary problems or short comings of the blueprints you are using
Be familiar with architectural, civil, electrical and mechanical drawings, and how they fit together
Understand and be able to use architectural & engineering scales
Understand how to convert engineering dimensions to architectural
Know what a floor plan, section and elevation are
Understand symbols, notation, abbreviations and material schedules
Be able to work with the drawings to obtain basic information on dimension, finishes, details, area calculations, and the ability to do simple material take offs
Be familiar with both commercial and residential blueprints

Topics to be covered:

Blueprint reading basics
Design process and the role of design professionals
Building Codes, bylaws and building permits
Find trade information using blueprints
Layout basics
Architectural, civil, electrical and mechanical drawings, and how they fit together
Architectural & engineering scales
Floor plans, sections and elevations
Symbols, notation, abbreviations and material schedules
Dimension, finishes, details, area calculations, and material take offs
Understanding specifications
Commercial and residential blueprints

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Supervisory and Management Skills - Prince George
2018-12-10 08:30 - 2018-12-11 16:30 | Community Futures Fraser Fort George, 1566 7th Avenue, Prince George, BC, V2L 3P4
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.
At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies
What previous participants said:
“Great Class! Instructor was able to hold our attention for long periods of time.”
“Excellent course layoutand and presentation.”
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Construction Business Management - Burnaby
2018-12-10 08:00 - 2018-12-11 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
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Effective Management Skills - Burnaby
2018-12-10 08:00 - 16:30 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“This course was not good, it was excellent!”
“Overall, this is honestly the best one day course I have ever attended.”
“Comprehensive and valuable.”
“Instructor has excellent communication skills – very engaging.”
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FREE Breakfast: Building Your One-Page Strategic Plan - Burnaby
2018-12-07 07:30 - 09:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Are you finding yourself too busy to plan the next big moves in your business? If you have been working so hard that you have no time to think ahead, this session is for you.

Every year your business has an opportunity to learn from the past and make strategic moves to evolve into the vision you initially set out to create. Without a disciplined approach to strategic planning, your company can often lead you down a challenging path.

We’ll walk you through a step-by-step approach to create a simple, yet effective annual strategic plan. In this session, you will:

Establish your goals
Learn how to put the company’s strategic plan on one simple to understand page
Break the year-end goal down to 3-5 key initiatives you need to focus on
Be given systems to break initiatives down into a weekly focused routine that keeps you on track for the year

This is a complimentary breakfast session, but registration is required.
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Providing Exceptional Customer Service - Burnaby
2018-12-06 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value?
This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, and how to proactively recommend additional products and services to your client, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition, we’ll cover aspects related to negotiations, cross and up-selling, and closing the deal.
Through a series of hands-on workshops, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers.
In this seminar, you’ll learn to:

Develop your customer engagement and experience strategy
Apply effective listening skills
Draw out what your clients really need, and how to add value
Work with difficult and demanding customers
Build strong and lasting relationships with potential and existing clients

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms. He works with clients and coaches them on developing their effective communication skills, negotiation skills, and customer service and sales skills.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
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Get the PST Right! PST Issues for the Construction Industry (Breakfast Session) - Prince George
2018-12-06 07:00 - 09:30 | Courtyard by Marriott Prince George, 900 Brunswick Street, Prince George, BC, V2L 2C3, Canada
This breakfast seminar helps home builders, renovators and trade contractors understand how PST applies to their business. It will provide critical understanding of who pays PST, how to pay PST as well as:
» When to pay PST on your goods and supplies
» How PST applies to goods for resale vs. those you install
» How PST applies to goods used to fulfill a contract outside B.C.
» When you need to be registered to collect PST
» When to charge your customers PST
» How PST applies to goods bought outside B.C.
» When you may be eligible for a PST refund and how to apply

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Responsibilities of Joint Health and Safety Committees - Burnaby
2018-12-05 07:30 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
On April 3, 2017, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement.

Participants will:

Know how to use the OHS Regulation and WC Act to access health & safety requirements;
Explain the roles and functions of the Joint Committee and the Worker Representatives;
Learn how to perform an incident investigation;
Learn how to perform a formal site inspection; and
Develop a foundation in knowledge to:

Promote workplace health and safety
Assist in ensuring the health and safety program elements are implemented;
Conduct and participate in Joint Committee Meetings; and
Work cooperatively to address workers’ health and safety concerns.

Topics covered:

Use of WorkSafe OHS Regulation;
Joint Health and Safety committee and workers representatives;
OHS Program;
Safety Inspections;
Incident investigations;
Refusal of unsafe work;
How to work as a committee;
Different types of recommendations; and
Hazard management.

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Microsoft Excel (Advanced) - Burnaby
2018-12-04 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Save hours and minimize errors by learning how to manage data and reporting through tables and with the use of pivot tables, graph data and be able to make dynamic charts and identify trends with trend lines.
Build error proof data entry sheets through the use of data validation techniques so that reporting is virtually error free. Learn to use advanced functions like Vlookup, If function and build complex nested functions with ease.
Come with your questions and learn tips, shortcuts and how to program simple macros from a Microsoft Master Instructor.
The following list summarizes skills that participants will be comfortable with after this course.

 Use advanced functions such as
o Information
o Lookup and reference
o Conditional logic
o Conditional summary
 Add data validation, including using pick lists
 Remove duplicate data; circle invalid data
 Create, modify or remove a hyperlink
 Work with shared workbooks
 Add protection to workbooks and worksheets
 Track changes
 Use data analysis tools
 Create and modify PivotTables or PivotCharts
 Use slicers with PivotTables
 Create and run Macros
 Add form controls

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
Register Now!

How To Be A Better Foreman - Burnaby
2018-11-30 07:30 - 16:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Many great trades people take a foreman position and fail. Not for lack of skills or drive but simply for lack of guidance on how to be a great foreman. This 1-day course gives participants the fundamentals of field leadership, organization, crew morale, efficiency, and productivity.

Issues covered:

Understanding why and how many foremen fail
How the foreman’s role has changed
Dealing with workplace conflict without being a jerk
Learning how to anticipate production and jobsite issues
Understanding general and subcontractor dynamics
Understanding your role as a leader
Understand how you play a major role in increasing jobsite productivity

Instructor: Paul Simpson is a Gold Seal certified superintendent with over 15 years of trade experience. He holds a Red Seal for Plumbing and Pipefitting and has his Gasfitting certification as well. He is currently teaching the piping trades at Thompson Rivers University.

What previous participants said:
“Well structured, informative course.”
“Nice to hear different perspectives.”
“Valuable: Learning to communicate with other people on the job site.”

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Writing Effective Letters, Scope Documents, Reports and Proposals - Burnaby
2018-11-29 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?
Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.
This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective emails, reports, and proposals. In addition, you’ll also incorporate key principles for editing and revising your documents.
We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing concisely
3. Crafting effective emails and letters
4. Responding to bids and proposals
5. Structuring your reports and project documentation
Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses.
In addition to teaching, as a Principal Consultant at Prolepsis Consulting, Eric designs and delivers customized business, proposal, and technical writing workshops to various organizations, including construction, engineering, and consulting firms. He advises firms on their communications strategy, and writes proposals and business plans for his clients.
Eric also specializes in business transformation and change management consulting, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable. Makes me rethink how I write.”

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Construction Industry Ethics - Vancouver
2018-11-28 08:30 - 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
By maintaining high ethical standards, and being consistent in our practices, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day.
Effective 2017, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion).
Note: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.
Instructor: Tim Williams, MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada.
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Microsoft Project - Victoria
2018-11-28 08:00 - 2018-11-29 16:30 | Victoria (TBA), Victoria, British Columbia, Canada

Writing Effective Letters, Scope Documents, Reports and Proposals - Prince George
2018-11-27 08:00 - 16:30 | ICBA Office (Prince George), 2666 Queensway, Prince George, British Columbia, V2L 1N2, Canada

Occupational First Aid Level 1 - Burnaby
2018-11-24 08:30 - 16:30 | BC

The Nuts and Bolts of Builders' Liens (Breakfast Session) - Burnaby
2018-11-23 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
It is essential for anyone working in or closely with the construction industry to have a basic understanding of builders liens as they are increasingly being used as a form of security to contractors, subcontractors, workers and suppliers who supply labour and/or materials in relation to the construction of an improvement on or to land. However, builders’ liens do not necessarily guarantee recovery in full or at all. Understanding this complex area of law and applying recommended best practices will help you to maximize your potential recovery and reduce your liabilities.
Course Outline:

An overview of the Builders Lien Act, including a review of the holdback provisions
The process for filing a claim of lien (who, what, where, when and how)
The process for cancelling a claim of lien
The process for enforcing a claim of lien
Best practices and tips for maximizing potential recovery

Presenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law. As a construction lawyer practicing in Vancouver for over 15 years, Seema’s clients include owners, developers, general contractors, subtrades, suppliers and design professionals.
Seema regularly lectures and provide seminars to industry groups both in-house and at various CLEs, including the Affinity Institute, the Pacific Business & Law Institute, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

What previous participants have said:
“Easy to understand, very clear!”
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