Construction Industry Training Network

Construction Industry Ethics - Vancouver
2019-03-11 08:30 - 16:30 (America/Vancouver) | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
By maintaining high ethical standards, and being consistent in our practices, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day.
Effective 2017, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion).
Note: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.
Instructor: Tim Williams, MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada.
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Developing Skills for Effective Conflict Resolution - Burnaby
2019-03-12 07:30 - 12:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
It’s impossible to avoid conflict entirely, but poor communication or interpersonal tension can cause disagreements to flare up into resentment or worse. This half-day workshop will help you learn to resolve conflict and create a smoother work or personal environment.
Some of the topics we will cover include:

Understanding yourself and Personal Needs
Effective Listening Skills
Asserting Your Needs Clearly
Problem Solving with Flexibility
Managing Impasse and Disagreements
Building Agreements that Work

Instructor: Jeffrey Cartwright’s background includes 25 years experience working as a paramedic, firefighter and in the field of trauma response. He joined the New Westminster Fire and Rescue Services in August of 1995 after 3 years with BC Ambulance Service. He was promoted to qualified officer in 2009, and has since been confirmed to the ranks of Lieutenant, Captain and acting Battalion Chief. He joined the Critical Incident Stress Management team in 2000. He has developed many initiatives for the team members by introducing them to the latest techniques and training. Jeffrey has transferred his skills to the private sector to facilitate training in the prevention of, and response to, traumatic events that can occur in any workplace.
What previous participants said:
“Instructor is very good at engaging the class.”
“Coping skills were presented very well.”
“Excellent instructor!”
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Trenching and Excavation Safety Workshop - Kelowna
2019-03-14 07:30 - 16:30 | Best Western Plus Kelowna Hotel & Suites, 2402 Highway 97 North, Kelowna, British Columbia, V1X 4J1, Canada
The workshop walks participants through a comprehensive program that includes what the WorkSafeBC Regulations & Guidelines state, safe work procedures and what to do if something goes wrong.

It covers shoring, benching, sloping and shielding systems. It also includes a section on location of underground utilities and the geotechnical and structural engineered documentation requirements.
Upon completion of this course participants will be able to:

Identify hazards around trenches and excavations
Be able to locate underground utilities
Understand soil types, soil collapse patterns, and warning signs
Gain familiarity with WorkSafeBC regulations
Understand geotechnical and structural engineered documentation
Understand sloping and benching
Understand shoring and shielding systems
Describe and demonstrate where possible safe installation and removal processes
Identify emergency procedures for a trench collapse

Upon successful completion, participants will receive a wallet certificate.
What previous participants said:
“Course was on point and informative.”
“Instructor has hands on experience!’
“Excellent presentation and explaining.”
“Very well done. I will hold a company wide meeting to talk about the information provided today.”

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Construction Estimating - Burnaby
2019-03-14 08:00 - 2019-03-15 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:

Analyze projects and decide on which ones to bid
Understand risk analysis and how to price this into a bid
Do competitor analysis and understand how this impacts the bid
Do client risk analysis and how to price this into bids
Record material and other prices and maintain contact lists
Formulate a bid strategy
Understand how to prepare an estimate and the estimating process
Use Construction Division Codes
Understand how to present a bid
Be familiar with how to use the bid depository
Understand the requirements for bonding and insurance
Understand the post-bidding process
Work with project managers to pass on knowledge of the bid

Topics to be covered:

Project analysis
Risk analysis
Competitor analysis
Client risk analysis
Record keeping
Bid strategies
Preparing estimates and the estimating process
Construction Division Codes
Presenting bids
Bid depository
Bonding and insurance
Post-bidding process

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.

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Occupational First Aid Level 1 - Burnaby
2019-03-15 08:30 - 16:30, 2019-03-30 08:30 - 16:30 | Universal Health and Safety, 201-4199 Lougheed Hwy, Burnaby, British Columbia, V5C 3Y6, Canada
Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC.
In order to be successful, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course, participants receive a 3-year certification.
Important: Photo ID is required to receive a certificate.
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2018 BC Building Code (Breakfast Session) - Burnaby
2019-03-19 07:30 - 09:30 | Delta Burnaby Hotel and Conference Centre, 4331 Dominion Street, Burnaby, British Columbia, V5G 1C7, Canada
Don Pedde, Senior Codes Administrator with the Building and Safety Standards Branch, will provide an overview of the BC Building Code 2018 changes and the impacts of new Part 3 and Part 9 requirements on contractors and businesses.
Changes include new provisions for:
• Accessibility
• Area Calculation of Exposing Building Face
• Asbestos
• Energy Efficiency Standards
• Exit Signs
• Factory Constructed Buildings
• Fenestration
• Heritage Buildings
• Mid-Rise Combustible Construction
• Water Efficiency of Plumbing Fixtures
• Radon Data
• Stairs
Presenter: Don Pedde is a Senior Codes Administrator with the Building and Safety Standards Branch. Don has 33 years of experience in the building industry including work as a Journeyman Carpenter, as an Architectural Technician, and as a Chief Building Official. He is a Minister’s Appointee to the Executive Committee of the Building Officials’ Association of BC.
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Introduction to Blueprint Reading - Abbotsford
2019-03-20 08:00 - 16:30 | Sandman Hotel and Suites Abbotsford, 32720 Simon Avenue, Abbotsford, BC, V2T 0B8, Canada
Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:

Have an elementary knowledge of blueprint reading as it relates to building construction projects
Understand in general terms the design process and the role of design professionals
Understand how Building Codes and Bylaws impact blueprints
Understand specifications and the contractual hierarchy
Be able to find trade information using blueprints
Be able to answer basic construction questions related to the layout and installation of materials
Be able to identify elementary problems or short comings of the blueprints you are using
Be familiar with architectural, civil, electrical and mechanical drawings, and how they fit together
Understand and be able to use architectural & engineering scales
Understand how to convert engineering dimensions to architectural
Know what a floor plan, section and elevation are
Understand symbols, notation, abbreviations and material schedules
Be able to work with the drawings to obtain basic information on dimension, finishes, details, area calculations, and the ability to do simple material take offs
Be familiar with both commercial and residential blueprints

Topics to be covered:

Blueprint reading basics
Design process and the role of design professionals
Building Codes, bylaws and building permits
Find trade information using blueprints
Layout basics
Architectural, civil, electrical and mechanical drawings, and how they fit together
Architectural & engineering scales
Floor plans, sections and elevations
Symbols, notation, abbreviations and material schedules
Dimension, finishes, details, area calculations, and material take offs
Understanding specifications
Commercial and residential blueprints

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Supervisors Bootcamp: Practical Leadership Tools for Front Line Supervisors - Fort St John
2019-03-21 08:00 - 16:30 | Quality Inn Northern Grand, 9830 100th Avenue, Fort St John, British Columbia, V1J 1Y5, Canada
The Supervisors Bootcamp is designed specifically for front-line supervisors and managers in all industries. It is open to individuals with all levels of experience, but is most effective for those working for companies with an already established safety management system.
Participants will be given a leadership ‘tool kit’ comprised of the simplest but most effective leadership concepts, from which they can effectively build and develop their own leadership style. They will also take self-assessment questionnaires and participate in exercises based on the actual work they do and the crews they lead.
The ideas covered in this course will assist employers to tackle important and emerging issues facing business operations today:
· Greater productivity and quality outcomes
· Greater safety program effectiveness
· Greater worker retention and engagement
Participants will leave the session with leadership baselines established, reference materials and course content, and practical and personalised leadership goals for them to work towards.
Participants will also be introduced to ‘safety-II’ or ‘safety differently’, and the workshop includes strategies for putting these concepts into practical use.
What previous participants said:

“A lot of good new tools! I help train new guys all the time and a few methods from today will help a lot.”
“Related to every day life – not just out of the book.”
“Knowledgeable and personable instructor.”
“I was impressed with the instructor’s passion and knowledge.”
“A lot of information to take back to the site.”
Instructor: Since beginning his career over 25 years ago, Jeff Lyth has become recognized as an expert and innovator in workplace leadership and safety. He served as Director of Corporate Health and Safety with one of Western Canada’s leading high-rise contractors for nearly a decade during which time he was a facilitator of their leadership development program. He currently works in assisting organizations and safety departments to move beyond conventional views in both leadership and construction safety, and to break through the performance plateaus associated with those views.
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Construction Business Management - Burnaby
2019-03-21 08:00 - 2019-03-22 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
What previous participants have said:
“Provided great insight into business planning. Provided a better understanding of financial planning and how to understand balance sheets”
“Terrific content for start up companies”
“Well explained. Enjoyed the group discussions and class input”
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Providing Exceptional Customer Service - Burnaby
2019-03-27 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value?
This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, and how to proactively recommend additional products and services to your client, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition, we’ll cover aspects related to negotiations, cross and up-selling, and closing the deal.
Through a series of hands-on workshops, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers.
In this seminar, you’ll learn to:

Develop your customer engagement and experience strategy
Apply effective listening skills
Draw out what your clients really need, and how to add value
Work with difficult and demanding customers
Build strong and lasting relationships with potential and existing clients

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms. He works with clients and coaches them on developing their effective communication skills, negotiation skills, and customer service and sales skills.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
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Challenges with Shoring Design (Breakfast Session) - Burnaby
2019-03-28 08:00 - 10:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This presentation describes various earth shoring techniques for building construction including aspects of design and safety.
Several shoring methods are covered:

Cantilevered walls
Tied-back walls
Braced excavations

Case studies are presented relating to risks of instability during excavation.
Presenter: Robert Bourdages. P. Eng., PE, SE, LEED AP, Principal, Stantec Consulting Ltd.
Robert Bourdages is a structural engineer who has practiced building design along the US west coastal states, and in British Columbia and Alberta. He has provided the structural design of buildings and earth shoring structures in many geographic areas with various soil and water conditions. Robert is a Principal with Stantec Consulting Ltd. in Vancouver, and is currently working on the YVR CORE Program, a major infrastructure project at the Vancouver Airport.
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Communication Skills - Kelowna
2019-03-28 08:00 - 2019-03-29 16:30 | Kelowna (TBA), Kelowna, British Columbia, Canada
Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others.
The course will also cover the following:

Effective Leadership through Communication Skills
Dealing with Difficult People, Conflict and Confrontation
Assertive Training and Speaking Skills
Communicating Motivation
Communication through Body Language
Managing a Good Impression to Clients
Constructive Use of Anger and Persuasion Skills
Anger and Conflict Management Skills
Communicating Discipline and Termination
Resolving Disputes through Communication
How to Prepare for and Facilitate Meetings
Communication through Writing Skills
Drafting and Preparing Proper Reports and Correspondence
Communicating Teamwork to Staff and Workers

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
To receive your CPD accredited certificate you must complete the online portion after the 2 day course.
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FREE Webinar: How to Attract & Hire Rockstar Staff
2019-03-28 12:00 - 13:30 | BC
Bringing on new team members is one of the most vital and misunderstood skills in business. We will be covering the key steps required to find, filter and hire the perfect team members, who give you the space and ability to grow your business to the next level.

You will be given:
• A proven system to have the top talent in your industry applying to work for you
• A screening process to ensure you only spend your time with qualified applicants
• Templates and systems that you can use immediately to professionalize your hiring process
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Construction Estimating - Prince George
2019-04-01 08:30 - 2019-04-02 16:30 | Community Futures Fraser Fort George, 1566 7th Avenue, Prince George, BC, V2L 3P4

Introduction to Blueprint Reading - Burnaby
2019-04-03 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Rigging Fundamentals (Fulford Certification) - Fort St John
2019-04-09 07:30 - 16:30 | Quality Inn Northern Grand, 9830 100th Avenue, Fort St John, British Columbia, V1J 1Y5, Canada
This Rigging Fundamentals course is designed for anyone who rig loads for lifting by cranes and other hoisting equipment.

Course objectives

Identify safe rigging practices
Conduct prior to use inspections
Understand basic rigging principles
Load weight determination
Turning Loads

Topics covered:

Rigging terminology
Determining load weight
Locating the load’s centre of gravity (COG)
Communicating with hand signals
Knot tying
Inspecting slings and hardware
Using rigging working load limit charts
Application of common hitches
Basic lift planning
Rigging and signaling lifts

Participants will receive the following Fulford materials:

Rigging Fundamentals Manual
Lift Planning Guide
Rigging Fundamentals Certificate of Completion wallet card (no photo) – valid for 3 years

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Project Planning & Cost Control - Burnaby
2019-04-09 08:00 - 2019-04-10 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The course is designed to provide owners, managers, estimators, and field personnel with a general knowledge of the process of planning and controlling a project from beginning to end utilizing ways and means of monitoring, saving and controlling costs.
Topics covered:

Understanding the impact and methodology of construction cost control.
Ways and means of minimizing and controlling costs on site.
Project cost forecasting and accounting functions on site.
Project planning and its purpose and effect on project cost control.
How to communicate & assist management re: cost methods and control.
Gain additional insight into the process of work and cost analysis.
Cost reporting systems – new technology in monitoring costs and reports.
Understanding the effect improper field reporting has on cost control. Maintaining and managing documents, material, tools and equipment.
Understanding the Contract process from bidding to project close-out.
Review of 100 companies and their methods in controlling & saving costs.

Instructor: Gerald Cree is a Gold-Seal certified construction management professional with over 30 years’ experience managing large-scale residential, commercial, industrial and environmental projects throughout Western Canada and the United States. His experience covers all aspects of construction management including ; design, development, estimation, project planning, tendering and procurement with additional expertise in civil, structural, electrical and mechanical disciplines. Throughout his career, Gerald has demonstrated an ongoing commitment to professional development and has successfully achieved certification in many areas, notably: Project Management Professional (PMP), Master of Project planning and Construction Law and is presently working towards his Leadership in Energy and Environmental Design (LEEDS) certification.
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PST Issues for Oil and Gas Contractors (Afternoon Session) - Fort St John
2019-04-09 16:00 - 18:30 | Stonebridge Hotel, 9223 100 Street, Fort St John, BC, V1J 3X3, Canada
You asked, and we listened!
Register now for the CITN PST presentation developed in partnership with the BC Ministry of Finance specifically for oil and gas contractors, real property and real property contracts involved in the oil and gas industry.
We have two sessions to choose from, both on different days. This is a complimentary session for members (non-members $20.00 + GST), but registration is required as space is limited.

To register for the morning session on April 10, please click here.
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PST Issues for Oil and Gas Contractors (Breakfast Session) - Fort St John
2019-04-10 07:30 - 10:00 | Stonebridge Hotel, 9223 100 Street, Fort St John, BC, V1J 3X3, Canada
You asked, and we listened!
Register now for the CITN PST presentation developed in partnership with the BC Ministry of Finance specifically for oil and gas contractors, real property and real property contracts involved in the oil and gas industry.
We have two sessions to choose from, both on different days. This is a complimentary breakfast session for members (non-members $20.00 + GST), but registration is required as space is limited.

To register for the afternoon session on April 9, please click here.
Register Now!

SOLD OUT! Microsoft Project - Burnaby
2019-04-11 08:00 - 2019-04-12 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.

The following list summarizes skills that participants will be comfortable with after this course.

Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar;
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply preset and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops.
Max participants: 12

What previous participants said:
“Well instructed, good pace.”
“Very knowledgeable and good teacher!”
“Course was laid out in a very logical and easy to follow manner.”
“I have been involved in more than my share of industry education and training across the country and can say taking your course provided genuine value and added tools for advancement.”
“Not only did you bring your in-depth knowledge of MS Project, but provided a real benefit to learn under your personal approach and understanding of the audience, both in their industry and skill sets.”
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Employment Standards Act Refresher (Breakfast Session) - Burnaby
2019-04-12 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers, including:

Employment contracts
Who is a “manager”
Hours of work and overtime
Averaging agreements for hours of work
Termination of employment
Vacation and statutory holidays
Independent contractors vs. employees
Impact of the common law

Presenter: Craig Munroe is a partner at Pulver Crawford Munroe LLP.
Craig represents and advises public and private clients facing labour relations and employment issues. He provides strategic, solution-based advice to clients facing complicated labour relations issues. He regularly appears before various courts and tribunals including the British Columbia Labour Relations Board, the Canada Industrial Relations Board, grievance arbitration panels, the British Columbia Human Rights Tribunal, and the provincial and federal courts.
Craig has been recognized by both his peers and his clients for excellence in his field. He is the BC Director and Vice President of the Canadian Association of counsel to Employers, and has received the International Law Office’s “Client Choice Awards” as a result of a nomination and references from his clients.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

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Introduction to Blueprint Reading - Kamloops
2019-04-12 08:00 - 16:30 | Fairfield Inn and Suites, 1475 Hugh Allen Drive, Kamloops, BC, V1S 1J3, Canada

Fall Protection - Burnaby
2019-04-12 12:30 - 16:30 | Universal Health and Safety, 201-4199 Lougheed Hwy, Burnaby, British Columbia, V5C 3Y6, Canada
This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to:

Explain when Fall Protection is required
Identify and describe major Fall Protection methods and the key associated FP equipment
Explain and apply the Fall Protection hierarchy
Determine when a Fall Protection Plan is required and describe the main components
Develop a Fall Protection Plan based on a given scenario

Important: Photo ID is required to receive a certificate.
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Construction Project Management - Burnaby
2019-04-15 08:00 - 2019-04-16 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Register Now!

Responsibilities of Joint Health and Safety Committees - Burnaby
2019-04-18 07:45 - 16:30 | Universal Health and Safety, 201-4199 Lougheed Hwy, Burnaby, British Columbia, V5C 3Y6, Canada
On April 3, 2017, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement.

Participants will:

Know how to use the OHS Regulation and WC Act to access health & safety requirements;
Explain the roles and functions of the Joint Committee and the Worker Representatives;
Learn how to perform an incident investigation;
Learn how to perform a formal site inspection; and
Develop a foundation in knowledge to:

Promote workplace health and safety
Assist in ensuring the health and safety program elements are implemented;
Conduct and participate in Joint Committee Meetings; and
Work cooperatively to address workers’ health and safety concerns.

Topics covered:

Use of WorkSafe OHS Regulation;
Joint Health and Safety committee and workers representatives;
OHS Program;
Safety Inspections;
Incident investigations;
Refusal of unsafe work;
How to work as a committee;
Different types of recommendations; and
Hazard management.

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Emotional Intelligence (EQ) – The Myths & the Mastery - Burnaby
2019-04-25 08:00 - 12:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The research is crystal clear – regardless of the type of work, EQ is the cornerstone of superior performance. When star performers were analyzed the one consistent common denominator was they had healthy EQ!

The purpose of this course is to demystify EQ, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.

This workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:

Build better relationships
Learn to stay calm and deal with stress more effectively
Deal with difficult people and negative energy
Achieve greater happiness

Content Overview

What EQ really means in practical, everyday, real world terms
Why EQ is a far more important success factor than IQ
The EQ – Happiness Connection
How to identity your current level of EQ
The predictable attitudes and behaviors of low EQ people
Four sure-fire strategies on how to develop truly healthy EQ
How to deal with unreasonable people with low EQ
How to achieve the delicate balance of intellect and emotion and make “common sense decisions
How EQ impacts your ability to build and sustain productive relationships
How to assert yourself to ensure you get your needs met without appearing like a bully
How to stay positive around negative people

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.
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FREE Breakfast: Deep Dive: Effective Recruiting Strategies for Your Ideal Candidate - Burnaby
2019-04-26 06:30 - 09:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Do you struggle to find effective ways to drum up solid applications for the positions that you need to fill in your company? Most business owners wait until the need to hire is urgent before they begin looking for applicants, which can make for a stressful recruiting process and lead to poor hires. In this session, we’ll talk about some specific strategies for keeping your applicant pipeline stocked all year round, and help you implement strategies now that can help you generate high quality applications for any role, quickly.
We’ll cover:

How to look at your recruiting process as a sales & marketing process in order to build powerful teams
Some of the most effective ways to generate qualified apps in the trades industry, including:

An unorthodox way to use Facebook as a simple, but powerful networking tool
Leveraging the power of LinkedIn searching to find the right fit for your role
Good ol’ fashioned campus recruiting strategies that actually work

BONUS: You’ll get some proven templates to use right away so you can begin filling your pipeline with awesome interviewees

Presenter: Benji Carlson
As the son of two proven entrepreneurs, Benji’s spirit for self-starting business runs deep. Since he was a young teen, Benji has been starting and running profitable small businesses; most recently culminating in a highly successful 4-year career as a franchisee with College Pro Painters. Benji’s enormous heart and passion for people is what drove him to produce over $1,000,000 in revenue while taking the highest quality care of his employees and customers. He was consistently acknowledged for having the most productive staff in the company, while leading more junior franchisees to fulfill their potential. Benji’s uncanny ability to find the right people and put them in the right place make him a natural fit for Breakthrough Academy’s Assessment Team.
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Construction Law - Burnaby
2019-04-29 08:00 - 2019-04-30 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop an understanding of contract law as it relates to construction and the various CCDC/CCA and other contracts used within the industry. Participants will also learn the other legal means to resolve construction disputes and avoid litigation. At the end of the course participants will be able to:

Understand the basics of contract law –intention, offer, acceptance, consideration, capacity and legality
Be familiar with various CCDC/CCA contracts -how and why they are used
Be familiar with various legal terms used in contracts
Understand the contract responsibilities of various parties
Understand the bidding process and contractual obligations
Define back charges and how to avoid them
Avoid construction disputes and claims from the site level
Write RFIs and Change Orders
Understand the dispute resolution process – negotiation, mediation, arbitration, and litigation
Use the Builder’s Lien Act to obtain security
Use the small claims process to collect debts
Understand environmental law and how it impacts projects
Understand safety law and it impacts construction companies
Understand how specifications and drawings fit within the contractual hierarchy
Understand the contractual relationship between contractor and sub-contractor
Compile and submit proper extras and claims

Topics to be covered:

The basic concepts of contract law
CCA, CCDC and other contracts
Legal terms used in contracts
Bidding process and contractual obligations
Specifications, drawings and the contractual hierarchy
Contractual relationships between contractor and sub-contractor
Compiling and submitting proper extras and claims
Defining back charges and how to avoid them
Avoiding construction disputes and claims from the site level
Writing RFIs and Change Orders
The dispute resolution process
The Builder’s Lien Act
The Small Claims process
Environmental law
Safety legislation and regulations

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
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Writing Winning Proposals - Burnaby
2019-04-30 08:30 - 12:00 | Regus Metrotown, 2600-4720 Kingsway, Burnaby, BC, V5H 4N2, Canada
How do I write a compelling and winning proposal that clearly and concisely articulates the core benefits for a client? How do I ensure that my proposal is competitive?
This half-day course will help you to develop the confidence and writing skills necessary to write effective proposals. Through a series of hands-on workshops, you will learn the key elements of writing and submitting winning proposals, and how to tailor your content for audiences who are in your field, and non-technical audiences in other fields.
You will:

Learn about different types of proposals, from formal Request for Proposals (RFP) and related requests from vendors, to less formal proposals, estimates, and quotes
Understand how to differentiate your proposal from others by articulating your competitive advantages
Apply specific techniques across the planning, drafting, and revising stages for your proposal
Understand what clients are looking for when they are evaluating your proposal

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized technical writing and coaching workshops to engineering, construction, and consulting firms. He has written numerous proposals on behalf of clients and prior to being a consultant, evaluated proposals.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
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