Construction Industry Training Network

Bluebeam Revu 2015: Basics
2017-06-12 08:00 - 16:30 (America/Vancouver) | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This course teaches you the fundamentals of using Bluebeam’s award-winning software, Revu. With Revu, you’ll be able to expedite the review and approval process between project team members or clients, quickly and easily.

Topics to be covered:

Introduction to Revu
Overview of the Revu Interface, Navigation and Profiles
The Markup Tools
Revu Stamps
The Tool Chest
The Markups List
PDF Creation
Document Management and Setup
Introduction to Studio
Studio Sessions
Studio Projects

Who should attend:
Field and office professionals in the construction, engineering and architecture industry.

Instructor:
Curtek is a technical consulting firm specializing specifically in Bluebeam Revu and servicing the Western Canada market. We offer multiple training sessions to help our clients work effectively with their digital documents. Our instructor, Morgan Garry, has a Bachleor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.

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Writing Effective Letters, Scope Documents and Reports
2017-06-12 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?

Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.

This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective scope documents, letters, and reports. In addition, you’ll also incorporate key principles for editing and revising your documents.

We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing effective letters
3. Responding to bids and proposals
4. Structuring your reports and project documentation

Instructor: Eric Tung is an English Instructor at UBC and SFU, where he teaches academic, professional, and business writing courses. He has been teaching for a decade and advises firms on their change management processes and implementation, and also on complex business documents, such as proposals and technical reports. In addition, Eric designs and delivers customized business, proposal, andtechnical writing workshops to engineering and consulting firms.

What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable, makes me rethink how I write.”

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Introduction to Blueprint Reading
2017-05-31 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:

Have an elementary knowledge of blueprint reading as it relates to building construction projects
Understand in general terms the design process and the role of design professionals
Understand how Building Codes and Bylaws impact blueprints
Understand specifications and the contractual hierarchy
Be able to find trade information using blueprints
Be able to answer basic construction questions related to the layout and installation of materials
Be able to identify elementary problems or short comings of the blueprints you are using
Be familiar with architectural, civil, electrical and mechanical drawings, and how they fit together
Understand and be able to use architectural & engineering scales
Understand how to convert engineering dimensions to architectural
Know what a floor plan, section and elevation are
Understand symbols, notation, abbreviations and material schedules
Be able to work with the drawings to obtain basic information on dimension, finishes, details, area calculations, and the ability to do simple material take offs
Be familiar with both commercial and residential blueprints

Topics to be covered:

Blueprint reading basics
Design process and the role of design professionals
Building Codes, bylaws and building permits
Find trade information using blueprints
Layout basics
Architectural, civil, electrical and mechanical drawings, and how they fit together
Architectural & engineering scales
Floor plans, sections and elevations
Symbols, notation, abbreviations and material schedules
Dimension, finishes, details, area calculations, and material take offs
Understanding specifications
Commercial and residential blueprints

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Microsoft Outlook - Strategic Management
2017-05-31 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Outlook is a key communication tool in most companies yet is commonly underutilized and a time hog with too much time spent just responding to email. Learn powerful organizational strategies that can change the way you work and save you hours of time every week.
Learn to navigate quickly, and far less, through Outlook and how to create a powerful single page dashboard that will let you strategically manage all your appointments, tasks, email and follow-up calls on a single page.
The following list summarizes skills that participants will be comfortable with after this course:

Understand how outlook is set up and the types of information it can track
Create, format and send messages
Create or modify signatures for e-mail
Choose customized outlook settings and views
Organize and manage messages using quick steps
Utilize the powerful search tools in outlook
Create rules and out of office notices
Use the To Do bar to manage tasks
Manage multiple calendars
Create and organize tasks, appointments, meetings and events
Create and manage notes, tasks and journals
Utilize options such as voting buttons, flags or level of importance
Create contacts and groups

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Great teaching style!”
“Well done, good course.”

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Negotiation Skills Workshop
2017-05-30 08:00 - 16:30 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
The truth is that in our professional lives we don’t get what we deserve – we get what we negotiate. Are you finding your customers, clients, employees or boss or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of? Many individuals often fail in negotiation not because they are unable to get an agreement, but because they walk away from the table when they could have done much better. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.

Topics to be covered:

The most common negotiating mistakes people make and how to avoid them
Understanding the difference between Collaborative “win-win” and Competitive “hardball” negotiations and how to know what game you are playing
The characteristics of highly effective negotiators
Understanding the different sources of negotiating power
How to strengthen your bargaining position
How to create an open communication flow that allows you to deeply understand the other party
The 5 steps process to quickly and effectively plan and prepare for your negotiations
How to determine your “walk-away point”
How to defend yourself against “hardball’ negotiators
How to counter the 5 common manipulative strategies being used against you
How to create win – win outcomes that ensure the other party lives up to their end of the bargain

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Found it productive and informative.”
“A great course for personal and business relationships.”
“Very informative. I learned a lot about my current habits and weaknesses to overcome.”
“Great catalyst for a lot more than negotiating.”

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Microsoft Excel (Advanced)
2017-05-30 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Save hours and minimize errors by learning how to manage data and reporting through tables and with the use of pivot tables, graph data and be able to make dynamic charts and identify trends with trend lines.
Build error proof data entry sheets through the use of data validation techniques so that reporting is virtually error free. Learn to use advanced functions like Vlookup, If function and build complex nested functions with ease.
Come with your questions and learn tips, shortcuts and how to program simple macros from a Microsoft Master Instructor.
The following list summarizes skills that participants will be comfortable with after this course.

 Use advanced functions such as
o Information
o Lookup and reference
o Conditional logic
o Conditional summary
 Add data validation, including using pick lists
 Remove duplicate data; circle invalid data
 Create, modify or remove a hyperlink
 Work with shared workbooks
 Add protection to workbooks and worksheets
 Track changes
 Use data analysis tools
 Create and modify PivotTables or PivotCharts
 Use slicers with PivotTables
 Create and run Macros
 Add form controls

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
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Effective Management Skills
2017-05-26 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

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Microsoft Project
2017-05-25 08:00 - 2017-05-26 17:00 | ICBA Office (Prince George), 2666 Queensway, Prince George, British Columbia, V2L 1N2, Canada
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.

The following list summarizes skills that participants will be comfortable with after this course.

Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar;
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply preset and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops.
Max participants: 12
What previous participants said:
“Well instructed, good pace.”
“Very knowledgeable and good teacher!”
“Course was laid out in a very logical and easy to follow manner.”
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Construction Business Management
2017-05-25 08:00 - 2017-05-26 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to improve the management and business systems of their construction company.
At the end of the course participants will be able to:
• Understand the strategic planning process and how to implement it within their context
• Understand the importance of a business plan and how to prepare one
• Understand the participants within the construction industry – their roles, responsibilities and limitations
• Understand the benefits of a participatory management culture
• Formulate a marketing plan and understand the marketing mix
• Develop a human resource management plan
• Understand the employment cycle/process
• Develop an employee performance evaluation system
• Increase staff morale and engagement
• Understand operational planning for construction companies
• Formulate a financial plan, budgets, ratios and break-even analysis
• Understand the importance of financial internal controls
• Develop benchmarks and key performance indicators
• Understand bonding and insurance for construction companies
• Use risk management tools to identify risk and how to mitigate risk
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Human Resources Planning and Management
2017-05-19 08:30 - 16:30 | Quality Hotel Abbotsford, 36035 N Parallel Rd, Abbotsford, British Columbia, V3G 2C6, Canada
This course is approved for 44 Group B Homeowner Protection Office CPD credits.
The Human Resources Planning and Management course will help both company owners and their employees improve their understanding of the elements of human resource planning and management, and how this affects the everyday operations and competitive strategy of the company.
NOTE: Early registration is necessary, as this course will involve the advance receipt and completion of workbook and online quizzes and assignments by way of email, as well as the one-day session to review all material and prepare for writing the examination. Registration deadline: March 20, 2017
Course Content:

Developing a human resources plan, performance standards and structures for communication and input
Meet human resource requirements through recruiting, hiring and retaining staff and subcontractors
Identifying importance of training/skills upgrading
How to encourage employee involvement
How to understand compensation schemes
How to identify job functions and tasks required

Duration:
Online home study 10-15 hours with quizzes and assignment. (constitutes 50% of overall grade) One day in-class session.
Materials:
Manual “Human Resources Planning and Management”

Course Format:
Upon registration for the course, the course manual will be delivered by regular post, to be completed at their own pace along with the online portion. Any student can email questions to the instructor at any time prior to the course date. The one day in-class session will be used to review all of the material, answer any questions and prepare for the exam in the afternoon.

Examination:
A pass mark of 80% is required on the in-class open book exam is written on the afternoon of the one-day in-class session. If a mark between 65% and 79% is achieved, a fee is charged to re-write an online exam. A candidate is given the opportunity to re-write the examination a maximum of two times before having to retake the entire course. Candidates who score less than 65% on the initial examination are required to retake the course.
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Microsoft Project
2017-05-17 08:00 - 2017-05-18 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada

Microsoft Excel for Business
2017-05-16 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
Learn to use Excel to create budgets, track costs and generate quotes. Learn tools and ideas that will save time and create professional looking proposals and plans. Participants with only a very basic knowledge of Excel will quickly progress to create basic databases, budgets, graphs, reports and the fundamentals of building equations.

The following list summarizes skills that participants will be comfortable with after this course:

Customize excel options and views
Create and manipulate tables
Filter and sort data
Apply formulas
Use the correct syntax to insert functions
Create and format cells and ranges
Order and group cells and ranges
Apply cell ranges and references in formulas and functions
Summarize data with functions
Apply conditional logic in functions
Format and modify text with functions
Create and format charts and objects

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Informative! I’ve learned a lot.”
“Content excellent.”
“Very thorough, I feel pretty proficient.”

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Trenching and Excavation Safety Workshop
2017-05-10 07:30 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The workshop walks participants through a comprehensive program that includes what the WorkSafeBC Regulations & Guidelines state, safe work procedures and what to do if something goes wrong.

It covers shoring, benching, sloping and shielding systems. It also includes a section on location of underground utilities and the geotechnical and structural engineered documentation requirements.

Upon completion of this couse participants will be able to:

Identify hazards around trenches and excavations
Be able to locate underground utilities
Understand soil types, soil collapse patterns, and warning signs
Gain familiarity with WorkSafeBC regulations
Understand geotechnical and structural engineered documentation
Understand sloping and benching
Understand shoring and shielding systems
Describe and demonstrate where possible safe installation and removal processes
Identify emergency procedures for a trench collapse

Upon successful completion, participants will receive a wallet certificate.
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Construction Law
2017-05-08 08:00 - 2017-05-09 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop an understanding of contract law as it relates to construction and the various CCDC/CCA and other contracts used within the industry. Participants will also learn how the BC Builders Lien Act works and the other legal means to resolve construction disputes and avoid litigation. At the end of the course participants will be able to:

Understand the basics of contract law –intention, offer, acceptance, consideration, capacity and legality
Be familiar with various CCDC/CCA contracts -how and why they are used
Be familiar with various legal terms used in contracts
Understand the contract responsibilities of various parties
Understand the bidding process and contractual obligations
Define back charges and how to avoid them
Avoid construction disputes and claims from the site level
Write RFIs and Change Orders
Understand the dispute resolution process – negotiation, mediation, arbitration, and litigation
Use the Builder’s Lien Act to obtain security
Use the small claims process to collect debts
Understand environmental law and how it impacts projects
Understand safety law and it impacts construction companies
Understand how specifications and drawings fit within the contractual hierarchy
Understand the contractual relationship between contractor and sub-contractor
Compile and submit proper extras and claims

Topics to be covered:

The basic concepts of contract law
CCA, CCDC and other contracts
Legal terms used in contracts
Bidding process and contractual obligations
Specifications, drawings and the contractual hierarchy
Contractual relationships between contractor and sub-contractor
Compiling and submitting proper extras and claims
Defining back charges and how to avoid them
Avoiding construction disputes and claims from the site level
Writing RFIs and Change Orders
The dispute resolution process
The Builder’s Lien Act
The Small Claims process
Environmental law
Safety legislation and regulations

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Instructors

Tim Williams MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.

David Letkemann BBA, LLB, is a partner at Linley Welwood. David practices in the field of civil litigation, including personal injury, commercial, estate and construction law. He is an experienced litigator having participated in numerous trials in the BC Supreme Court and has also appeared before the Court of Appeal on several occasions.

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Proposal Development Workshop
2017-05-05 08:00 - 16:30 | Best Western Plus Kelowna Hotel & Suites, 2402 Highway 97 North, Kelowna, British Columbia, V1X 4J1, Canada
This 1-day course provides an overview of the key factors that separate proposals that win from those that do not. This course addresses proposals in response to a formal Request for Proposals (RFP), Request for Qualifications (RFQ), Request for Information (RFI) from vendors, proposals prepared to address a potential business opportunity as well as less formal estimates and quotes.
This course is suitable for anyone involved in the proposal development process, including individuals that make decisions on whether or not to respond to a proposal opportunity.
During the course participants will learn the factors that lead to a successful proposal, some of which include:

Ensuring the proposal is aligned with your organization’s strategy
Understanding the competitiveness of your organization before spending the time and effort on a proposal
Establishing a clear process for managing the creation of a proposal including who to involve and when
Tailoring proposals to address client needs in a logical way that demonstrates your organization’s credibility
Presenting and organizing the proposal material in a clear, persuasive manner
Understanding the potential risk to your organization given the nature of the work and the potential customer

Participants will be exposed to a number of proposal types and examples, as well as tools and templates for managing the proposal creation process.
Instructor: Janet Bonaguro, Principal of ThinkSpace Performance, has worked with over 100 organizations locally, nationally and internationally. For 20 years she has provided business advice, managed organizations and created new organizations. Janet has provided business advice and trained hundreds of individuals on the topic of business growth (including sales and marketing), proposal writing and client relationship management.
Janet has written hundreds of successful proposals from single page, back-of-the-napkin proposals to multi-million dollar submissions. She has coordinated proposal processes on behalf of clients and has led proposal evaluations teams.
She brings this experience into the classroom to give you the most valuable advice for making your proposal stand out. She also brings her real-life project delivery experience into the proposal development process to help students understand and manage project risks early in the bidding process. Janet brings a fun and energetic style to the classroom, sharing multiple stories and offering frequent opportunities for interaction with other students.
Janet has worked in the construction, trades, manufacturing, utilities and service industries as a project manager, process and systems designer and business advisor. She holds designations as a Project Management Professional (PMP), Financial Management Advisor (FMA), and holds a Bachelor of Arts (BA) and a Masters of Business Administration (MBA).

What previous participants said:
“Overall probably the most useful seminar I have attended in the past two years.”
“Very, very helpful. Both big picture education and detailed take-back points.”
“Janet was wonderful and easy to understand.”
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Microsoft Excel for Business
2017-05-02 08:00 - 16:30 | Holiday Inn Express Metrotown, 4405 Central Boulevard, Burnaby, British Columbia, V5H 4M3, Canada

Proposal Development Workshop
2017-04-28 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada

Construction Law
2017-04-27 08:00 - 2017-04-28 16:30 | Northern Regional Construction Association, 3851 18th Avenue, Prince George, BC, V2N 1B1, Canada

Time Management Workshop
2017-04-26 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
What is the one thing everyone needs more of? Time! If time is money, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project, timing is essential. If you get behind on one part of the project, the entire thing can be set back hours, or even days. In this leading edge Time Management Workshop you will gain a new mindset, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity, met deadlines, and a positive impact on all aspects of your business.

Benefits of Attending

Participants learn how to gain and keep control of competing priorities, concurrent projects and critical deadlines.
Participants will learn powerful lessons about themselves, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.
The focus on practicality means that people walk out with ideas and techniques they can apply the next day.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Good eye opening information. Real focus on how to change and not what you are doing wrong.”
“Great speaker – very dynamic.”
“Thought provoking.”
“I found things to change and reinforcement of things already in place.”

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Incident Investigations
2017-04-26 08:00 - 16:30 | Holiday Inn Express Metrotown, 4405 Central Boulevard, Burnaby, British Columbia, V5H 4M3, Canada
WorkSafeBC’s amendment to Bill 9 includes two major changes to the requirements for employer incident investigations. First, section 175 of the Act has been amended to require an employer to undertake a preliminary investigation within 48 hours of the incident. Second, section 176 of the Act is amended to require an employer to submit a full investigation report to WorkSafeBC within 30 days of an incident.
This course is designed to provide participants the required knowledge to understand the principle of incident investigations and the methods used to ensure an adequate investigation is completed. At the end of the session participants will have an understanding of the requirements for investigating incidents, the tools required to undertake an adequate investigation, methods involved in successful interviews, identifying incident causes and completing incident reports.

The program uses a classroom component with video and a multimedia PowerPoint presentation during the session. Participants will take part in a simulated investigation with witnesses to interview, a scene to evaluate and documentation to complete. This one day session is designed to provide participants with the tools to understand:

The regulatory requirements to investigate Accidents/Incidents
Why are we investigating Accidents/Incidents
Who makes a good investigator
How to gather evidence and information
How to photograph a scene
How to measure and diagram a scene
How to conduct interviews
What is the principle of Root Cause Analysis
Developing recommendations for prevention
Completing the Incident Report

Instructor: Terry Duncan is an independent safety specialist with over 30 years of experience in occupational safety. Past roles include safety coordinator for Dominion Bridge of Western Canada, and safety coordinator/industrial engineer for Freightliner Canada. Terry was also directly involved in the development of the City of Vancouver’s TSC/CSO training program. He has worked in construction, manufacturing, forestry, pulp and paper, and municipal and provincial governments. In 1998, Terry was voted Senior Safety Professional of the Year by the Canadian Society of Safety Engineering.
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Change Order Management
2017-04-26 08:00 - 16:30 | Northern Regional Construction Association, 3851 18th Avenue, Prince George, BC, V2N 1B1, Canada
Changes are an inevitable part of the construction process but if not managed well, change orders can cause unnecessary project disruptions and lead to cost increases and schedule delays. This course will provide participants with best practices for successfully navigating this complex project management challenge.
At the end of the course participants will be able:

Identify changes from the original contract
Document the changes
Price changes fairly and realistically
Present and negotiate changes collaboratively
Understand the importance of early detection of change orders
Negotiate delay claims caused by changes
Understand the wording within commonly used contracts eg., CCDC 2 and CCA 1
Develop a change order process for a construction company
Issue a notice of dispute
Proactively negotiating fair time and material rates at the bidding stage of a project.

Instructor: Tim Williams, B.Econ., MBA, CPA, GSC is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
What previous participants said:
“Completely satisfied. More information was presented than I was expecting.”
“Instructor broke down information into tangible concepts.”
“The instructor is great; I would like to take more courses with him.”
Register Now!

Writing Effective Letters, Scope Documents and Reports
2017-04-25 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Sales Skills Workshop
2017-04-19 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Today’s customers have more choice and power, which means they are more demanding and less loyal. This new reality renders traditional selling strategies and techniques dangerously obsolete. Do you want to be more competitive? Increase your margins? Keep your work flow steady and less cyclical? This seminar will help everyone in your company grasp the strategies and tactics required to meet your best potential clients and close the sale. In this powerful and practical one-day workshop participants will learn a new mind-set, skill-set and tool-set essential for achieving sales cycle success in the new economy.

Participants will learn:

A customer-centered and value-based approach to selling.
Strategies and techniques on how to build and sustain relationships and create customer loyalty.
How to ensure you are having the right meeting with the right people at the right time in the right place for the right reasons.
The eight step customer buying/decision-making process and when to apply the appropriate selling strategies and skills.

The three types of buying decisions and how to conduct a stakeholder analysis to identify all buying influences and who has the real decision making power.
How to present solutions in a powerfully persuasive manner.
How to successfully secure commitment without using high pressure, manipulative closing techniques.
Negotiating strategies and tactics that create win-win margin-maintaining outcomes.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:

“Very impressive! Complete eye opener and gives a new outlook on everything.”

“Easy to follow, very active.”

“I thought it was great content. Lots of food for thought.”

Register Now!

Introduction to Blueprint Reading
2017-04-19 08:00 - 16:30 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
Participants will learn how to read a set construction blueprints and specifications. Using both residential and commercial samples of blueprints, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:

Have an elementary knowledge of blueprint reading as it relates to building construction projects
Understand in general terms the design process and the role of design professionals
Understand how Building Codes and Bylaws impact blueprints
Understand specifications and the contractual hierarchy
Be able to find trade information using blueprints
Be able to answer basic construction questions related to the layout and installation of materials
Be able to identify elementary problems or short comings of the blueprints you are using
Be familiar with architectural, civil, electrical and mechanical drawings, and how they fit together
Understand and be able to use architectural & engineering scales
Understand how to convert engineering dimensions to architectural
Know what a floor plan, section and elevation are
Understand symbols, notation, abbreviations and material schedules
Be able to work with the drawings to obtain basic information on dimension, finishes, details, area calculations, and the ability to do simple material take offs
Be familiar with both commercial and residential blueprints

Topics to be covered:

Blueprint reading basics
Design process and the role of design professionals
Building Codes, bylaws and building permits
Find trade information using blueprints
Layout basics
Architectural, civil, electrical and mechanical drawings, and how they fit together
Architectural & engineering scales
Floor plans, sections and elevations
Symbols, notation, abbreviations and material schedules
Dimension, finishes, details, area calculations, and material take offs
Understanding specifications
Commercial and residential blueprints

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How To Be A Better Foreman
2017-04-13 07:00 - 16:00 | Executive Suites Hotel & Conference Centre, 4201 Lougheed Highway, Burnaby, British Columbia, V5C 3Y6, Canada
Many great trades people take a foreman position and fail. Not for lack of skills or drive but simply for lack of guidance on how to be a great foreman. This 1-day course gives participants the fundamentals of field leadership, organization, crew morale, efficiency, and productivity.
Issues covered:

Understanding why and how many foremen fail
How the foreman’s role has changed
Dealing with workplace conflict without being a jerk
Learning how to anticipate production and jobsite issues
Understanding general and subcontractor dynamics
Understanding your role as a leader
Understand how you play a major role in increasing jobsite productivity

Instructor: Paul Simpson is a Gold Seal certified superintendent with over 15 years of trade experience. He holds a Red Seal for Plumbing and Pipefitting and has his Gasfitting certification as well. He is currently teaching the piping trades at Thompson Rivers University.

What previous participants said:
“Well structured, informative course.”
“Nice to hear different perspectives.”
“Valuable: Learning to communicate with other people on the job site.”

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Construction Estimating
2017-04-06 08:00 - 2017-04-07 17:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:

Analyze projects and decide on which ones to bid
Understand risk analysis and how to price this into a bid
Do competitor analysis and understand how this impacts the bid
Do client risk analysis and how to price this into bids
Record material and other prices and maintain contact lists
Formulate a bid strategy
Understand how to prepare an estimate and the estimating process
Use Construction Division Codes
Understand how to present a bid
Be familiar with how to use the bid depository
Understand the requirements for bonding and insurance
Understand the post-bidding process
Work with project managers to pass on knowledge of the bid

Topics to be covered:

Project analysis
Risk analysis
Competitor analysis
Client risk analysis
Record keeping
Bid strategies
Preparing estimates and the estimating process
Construction Division Codes
Presenting bids
Bid depository
Bonding and insurance
Post-bidding process

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How To Be A Better Foreman
2017-04-06 07:30 - 16:00 | Coast High Country Inn & Yukon Convention Centre, 4051 4th Avenue, Whitehorse, Yukon, Y1A 1H1, Canada

Get the PST Right! PST Issues for the Construction Industry (Breakfast Session)
2017-04-05 07:00 - 09:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This breakfast seminar helps home builders, renovators and trade contractors understand how PST applies to their business. It will provide critical understanding of who pays PST, how to pay PST as well as:
» When to pay PST on your goods and supplies
» How PST applies to goods for resale vs. those you install
» How PST applies to goods used to fulfill a contract outside B.C.
» When you need to be registered to collect PST
» When to charge your customers PST
» How PST applies to goods bought outside B.C.
» When you may be eligible for a PST refund and how to apply
This breakfast seminar helps home builders, renovators and trade contractors understand how PST applies to their business. It will provide critical understanding of who pays PST, how to pay PST as well as:
» When to pay PST on your goods and supplies
» How PST applies to goods for resale vs. those you install
» How PST applies to goods used to fulfill a contract outside B.C.
» When you need to be registered to collect PST
» When to charge your customers PST
» How PST applies to goods bought outside B.C.
» When you may be eligible for a PST refund and how to apply

Register Now!

Construction Business Management
2017-04-03 08:00 - 2017-04-04 15:30 | Coast High Country Inn & Yukon Convention Centre, 4051 4th Avenue, Whitehorse, Yukon, Y1A 1H1, Canada

How To Be A Better Foreman
2017-04-03 07:30 - 16:00 | Best Western Plus Kelowna Hotel & Suites, 2402 Highway 97 North, Kelowna, British Columbia, V1X 4J1, Canada
