WEBINAR: Microsoft Word
2020-07-22 08:30 - 16:30, 2020-08-25 08:30 - 16:30 (America/Vancouver) | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
Learn to get the most out of Microsoft Word. Learn time saving shortcuts for selecting, navigating, and formatting and create professional looking business documents such as letters, forms, and newsletters in a fraction of the time. Participants will learn key functions for using documents to manage project notes, details of jobs, notices, contracts, and other administrative requirements.
After this course, students will be able to:

Create and format documents
Customize options and views
Configure documents for printing or saving
Insert and format objects such as Shapes, Images or SmartArt
Create multi-level and bulleted lists
Utilize page and section breaks
Create, edit, and format tables
Apply references such as endnotes, footnotes, and citations
Use captions for pictures
Generate table of contents and index
Create QuickParts and manage building blocks

Course Length: 8 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Webinar time: 8:30am – 4:30pm Pacific Standard Time (PST)
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Construction Estimating - Langley
2020-07-23 08:00 - 2020-07-24 16:30 | BGC Partners Inc. Office, 200-2296 McCallum Road, Abbotsford, BC, V2S 3P4, Canada
Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:

Analyze projects and decide on which ones to bid
Understand risk analysis and how to price this into a bid
Do competitor analysis and understand how this impacts the bid
Do client risk analysis and how to price this into bids
Record material and other prices and maintain contact lists
Formulate a bid strategy
Understand how to prepare an estimate and the estimating process
Use Construction Division Codes
Understand how to present a bid
Be familiar with how to use the bid depository
Understand the requirements for bonding and insurance
Understand the post-bidding process
Work with project managers to pass on knowledge of the bid

Topics to be covered:

Project analysis
Risk analysis
Competitor analysis
Client risk analysis
Record keeping
Bid strategies
Preparing estimates and the estimating process
Construction Division Codes
Presenting bids
Bid depository
Bonding and insurance
Post-bidding process

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors. To receive your CPD accredited certificate you must complete the online portion after the 2 day course.

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WEBINAR: Microsoft Excel for Business
2020-07-23 08:30 - 16:30, 2020-08-27 08:30 - 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
Learn to use Excel to create budgets, track costs and generate quotes. Learn tools and ideas that will save time and create professional looking proposals and plans. Participants with only a very basic knowledge of Excel will quickly progress to create basic databases, budgets, graphs, reports and the fundamentals of building equations.
The following list summarizes skills that participants will be comfortable with after this course:
– Customize Excel options and views
– Create and manipulate tables
– Filter and sort data
– Apply formulas
– Use the correct syntax to insert functions
– Create and format cells and ranges
– Order and group cells and ranges
– Apply cell ranges and references in formulas and functions
– Summarize data with functions
– Apply conditional logic in functions
– Format and modify text with functions
– Create and format charts and objects
Course Length: 7 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Register Now!

WEBINAR: The HR Series: Meaningful Performance & Development Conversations
2020-07-24 11:00 - 12:30 | Online
Managing the performance of others is more than just an annual review. Meaningful performance management is an ongoing process that results in continuous improvement, enhanced performance, clear expectations and objective measurement. However, there are times when you need to hold employees accountable and having documented performance management processes is in your best interests.
In this 1.5 hour interactive session we will discuss:
How to prepare for the conversation
How to monitor performance
How to communicate feedback
How to be specific and hold employees accountable
Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
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WEBINAR: Time Management Workshop
2020-08-06 08:30 - 2020-08-07 12:30 | Online
Set up in 2 – 1/2-day live, instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.

What is the one thing everyone needs more of? Time! If time is money, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project, timing is essential. If you get behind on one part of the project, the entire thing can be set back hours, or even days.

In this leading edge Time Management Workshop you will gain a new mindset, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity, met deadlines, and a positive impact on all aspects of your business.

Benefits of Attending

Participants learn how to gain and keep control of competing priorities, concurrent projects and critical deadlines.
Participants will learn powerful lessons about themselves, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.
The focus on practicality means that people walk out with ideas and techniques they can apply the next day.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Good eye opening information. Real focus on how to change and not what you are doing wrong.”
“Great speaker – very dynamic.”
“Thought provoking.”
“I found things to change and reinforcement of things already in place.”
“Excellent instruction, very interactive, and lots of collaborative disscussions. Very thought provoking!”

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WEBINAR: Construction, Excavation and Demolition involving Hazardous Building Materials
2020-08-07 10:00 - 11:30 | Online
Section 20.112 of the OHS Regulation was amended to require additional information during hazardous materials surveys. The upcoming breakfast session will provide an opportunity to learn more about these changes and how they can impact your scope of work under renovation and demolition projects involving these materials.
The process of sampling building materials to test for hazardous substances may seem straight forward, but it is often done incorrectly producing misleading or false results. This session will also provide a refresher on regulatory sampling requirements for submitting suspect bulk materials to a laboratory for determination of asbestos content. The presentation will also include a limited discussion of lead and silica bulk sampling protocols, and will emphasize the importance of appropriate sample collection, handling and shipping to a laboratory including selection of a laboratory and sampling documentation.
Understanding the correct sampling and analytical methods is essential to a successful hazmat assessment outcome prior to renovation or demolition activities. The significance of adequate training and experience for the person carrying out the hazardous material sampling/survey will also be discussed. In summary, this session will provide you with the fundamentals of interpreting hazardous material surveys and their associated analytical reports.
Presenter: Michel J. Crépeau is Technical Operations Manager with Total Safety Services Inc. in Burnaby, BC. He has over 30 years of local, national and international experience in occupational hygiene/health & safety and environment, and has managed the development, implementation and performance of a wide variety of EHS programs. Michel’s work experience includes federal, provincial, municipal and industrial risk assessments as well as hazard investigations. He has worked extensively in the recognition, evaluation and control of workplace occupational health hazards and frequently provides expert advice on hazardous materials assessments and remediation. Michel is registered with the Canadian Registration Board of Occupational Hygienists (ROH), certified with the American Board of Industrial Hygiene (CIH) and certified with the Canadian Society of Safety Engineering (CHSC). He holds a Bachelor of Science Degree (Chemistry) from the University of Ottawa and a Graduate Diploma (Occupational Hygiene) from McGill University.
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Fall Protection (Comprehensive) - Chilliwack
2020-08-10 08:00 - 16:30, 2020-08-17 08:00 - 16:30, 2020-09-14 08:00 - 16:30, 2020-09-21 08:00 - 16:30 | R.A. MacRae Training, 12-45787 Yale Road, Chilliwack, BC, V2P 4G7, Canada
This full day end user program will allow you to understand the use of fall protection, as it relates to what you do at height. Various fall protection options exist, this course will identify which options may best meet your needs and give you the tools and knowledge to work at height safely.
The course material is energetically delivered and includes hands-on activities, video analysis, and focuses on student participation. This course meets or exceeds the provincial regulatory requirement and industry standards.
This course will cover:

Hazard identification
Regulatory bodies
Fall safety systems and planning
Shared and personal systems
Anchor points
Body holding devices
Connectors
Descent/Rescue – overview
Equipment care
Hands-on workshop
Fall arrest system evaluation (video analysis)

Important: Photo ID is required to receive a certificate.
Participants will receive a certification good for three years after passing a written and practical assessment.
Register Now!

WEBINAR: An Overview of Tendering Law
2020-08-11 09:00 - 10:30 | Online
As a method of procurement, tendering can be fraught with risks. Errors in accepting or evaluating bids can result in legal liability on the part of the tendering authority. Errors in the bid submitted in response to an Invitation to Tender can result in legal liability on the part of the bidder. The law of tenders is complicated and constantly evolving as the courts and the construction industry adapt to new technology and evolving project delivery methods.
Course Outline:

Introduction to the law of tendering including an overview of:

The difference between tenders and RFPs and other procurement methods
The bidder’s obligations to the tendering authority
The tendering authority’s obligations to the bidder

Tendering case law update and discussion of recent decisions
Practical tips and advice on key aspects of tendering

Presenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law. As a construction lawyer practicing in Vancouver for over 15 years, Seema’s clients include owners, developers, general contractors, subtrades, suppliers and design professionals.
Seema regularly lectures and provide seminars to industry groups both in-house and at various CLEs, including the Affinity Institute, the Pacific Business & Law Institute, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
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WEBINAR: Providing Exceptional Customer Service
2020-08-12 08:00 - 2020-08-13 12:30 | Online
Set up in 2 – 1/2-day live instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value?
This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, and how to proactively recommend additional products and services to your client, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition, we’ll cover aspects related to negotiations, cross and up-selling, and closing the deal.
Through a series of hands-on workshops, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers.
In this seminar, you’ll learn to:

Develop your customer engagement and experience strategy
Apply effective listening skills
Draw out what your clients really need, and how to add value
Work with difficult and demanding customers
Build strong and lasting relationships with potential and existing clients

Instructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms. He works with clients and coaches them on developing their effective communication skills, negotiation skills, and customer service and sales skills.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
Webinar times:
August 12, 2020 8:30am – 12:30pm Pacific Standard Time (PST)
August 13, 2020 8:30am – 12:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: The HR Series: Conflict Resolution: Getting Along in The Workplace
2020-08-14 11:00 - 12:30 | Online
Many people see conflict as a negative experience. In fact, conflict is a necessary part of personal growth and development. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth.
In this 1.5 hour live online session session we explore:

What conflict is and how it can escalate.
The types of conflict and the stages of conflict.
The most common conflict resolution styles and when to use them.
Effective techniques for intervention strategies.
Ways to manage conflicts to enhance productivity and performance.

Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Bluebeam Revu Basics
2020-08-17 08:00 - 2020-08-18 11:30 | Online
Set up in 2 – 1/2-day live instructor lead online training sessions (8am – 11:15am each day) these sessions provide the knowledge and skills to create, edit, markup, and collaborate on architecture, engineering and construction (AEC) documents using Bluebeam Revu. Create and navigate smart, information-rich document sets from converted Microsoft Office and CAD files. Annotate drawings with customizable markup and measurement tools, and work on the same 2D and 3D PDFs with project partners in the office or in the field.

Topics Covered:

· Interface and navigation

· Profiles

· Markup tools

· Stamps

· The tool chest

· The markups list

· PDF creation

· Document management

· Introduction to Studio

· Studio sessions

· Studio projects

Important Note:

It is highly recommended that you have a computer setup that allows for 2 screens. 1 screen to view the GoToTraining session, and the other screen to have your Bluebeam Revu software open. This can be done with a computer with 2 screens, or a combination of a laptop and a tablet.

You will need a fully functioning version of Bluebeam Revu 2018 or 2019. Any Windows version is ok (Standard, CAD, or eXtreme) If you have an older version of Bluebeam Revu (2017 or older), you can download a 2019 trial and install it ‘side by side’ your existing install. This will allow you to continue to use your older version without losing your license and you can use the new version to follow along in the training.

You can download a free 30-day trial here: http://www.bluebeam.com/InstRevuTRIAL

Please note that the free trial is not compatible with Mac computers. The version of Bluebeam Revu created for Mac computers was discontinued in March 2019. Participants must use the Windows version for this session or run a parallels desktop system or a virtual machine with Windows.

Instructor: Morgan Garry

Morgan is a Bluebeam Certified Instructor. He has over a decade of hands-on experience in the construction industry, including owning his own construction company and working for one of the largest GC’s in North America. He also holds a bachelor’s degree in construction management from BYU-Idaho. Most importantly, he’s a trusted expert in using Bluebeam technology on the construction site. Morgan’s classes and training have helped some of the top construction companies in North America to improve processes, workflow, and project management with Bluebeam Revu.

Webinar time: 8:00am – 11:30 am Pacific Standard Time (PST)
Register Now!

WEBINAR: The HR Series: Dealing with Difficult People
2020-08-21 11:00 - 12:30 | Online
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will learn how to turn difficult situations into opportunities for growth.
In this 1.5 hour live online session we will explore strategies on:

How your own attitudes and actions impact others.
New and effective techniques for dealing with difficult people.
Techniques for managing and dealing with anger.
Dealing with difficult people and difficult situations.

Presenter: Pamela Bragg
Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Microsoft Project (Live Online Training)
2020-08-25 08:30 - 2020-08-26 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.
The following list summarizes skills that participants will be comfortable with after this course.
Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply pre-set and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool
Course Length: 16 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Register Now!

Construction Industry Ethics - Vancouver
2020-08-26 08:30 - 16:30 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
By maintaining high ethical standards, and being consistent in our practices, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day.
Effective 2017, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion).
Note: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.
Instructor: Tim Williams, MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada.
Register Now!

WEBINAR: Microsoft Outlook with OneNote
2020-08-31 08:30 - 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
Tired of living in your Inbox? Maybe you shouldn’t be there. Learn how to create a powerful time management dashboard in Outlook that will show you what you need to do on one screen and allow you to manage your priorities and schedule. Learn key setting changes in Outlook and a handful of keyboard shortcuts that can eliminate 100’s of mouse clicks per day and keep you more focused on what is most important in your day and better manage and delegate work.
Tired of trying to keep track of meeting agendas and minutes? OneNote will change the way your team addresses the management of your meetings and simplify the creation and sharing of agendas, minutes and tracking of action items that come out of all the meetings you attend. The following list summarizes skills that students will be comfortable with after this course.
Outlook
• Learn how to keep your Inbox empty on a daily basis
• Learn how to manage all priorities from a single dashboard
• Reduce the number of e-mails you need to send and become a better manager
• Run multiple projects simultaneously from Outlook and be able to completely manage and report on each one using custom screens
OneNote
• Transform the way your team manages meeting agendas, minutes and action items into a streamlined system that completely integrates with Outlook
• Learn how to capture all information that belongs to a project and share and collaborate on it in a single integrated tool
Course Length: 8 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Register Now!

WEBINAR: Trenching & Excavation Safety Workshop
2020-09-08 08:00 - 16:30 | Online
The workshop walks participants through a comprehensive program that included what the WorkSafeBC Regulations & Guidelines state, safe work procedures and what to do if something goes wrong.
It covers shoring, benching, sloping and shielding systems. It also includes a section on location of underground utilities and the geotechnical and structural engineered documentation requirements.
Upon completion of this course participants will be able to:

Identify hazards around trenches and excavations
Be able to locate underground utilities
Understand soil types, soil collapse patterns, and warning signs
Gain familiarity with WorkSafeBC regulations
Understand geotechnical and structural engineered documentation
Understand sloping and benching
Understand shoring and shielding systems
Describe and demonstrate where possible safe installation and removal processes
Identify emergency procedures for a trench collapse

What previous participants said:
“Course was on point and informative.”
“Instructor has hands on experience!’
“Excellent presentation and explaining.”
“Very well done. I will hold a company wide meeting to talk about the information provided today.”
Register Now!

WEBINAR: Microsoft Excel Advanced 1: Functions, Forms and Data
2020-09-08 08:00 - 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
Save hours and minimize errors by learning how to manage data and reporting through tables and with the use of pivot tables, graph data and be able to make dynamic charts and identify trends with trend lines.
Build error proof data entry sheets using data validation techniques so that reporting is virtually error free. Learn to use advanced functions like Vlookup, If function and build complex nested functions with ease. Learn tips, shortcuts and how to program simple macros from a Microsoft Master Instructor.
The following list summarizes skills that participants will be comfortable with after this course.

Use advanced functions such as
o Information
o Lookup and reference
o Conditional logic
o Conditional summary
Add data validation, including using pick lists
Remove duplicate data; circle invalid data
Create, modify or remove a hyperlink
Work with shared workbooks
Add protection to workbooks and worksheets
Track changes
Use data analysis tools
Create and modify PivotTables or PivotCharts
Use slicers with PivotTables
Create and run Macros
Add form controls

Course Length: 7 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Webinar time: 8:30am – 4:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Microsoft Excel Advanced 2: Database Management and Analysis
2020-09-09 08:00 - 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
Need to do time tracking of various staff on various projects? Need to download reams of data from an online data source? Now you need to make sense of it all! Learn how Excel will capture potential data errors, minimize input errors and then automate the updating of datasets into Excel table and then into Pivot Tables and Pivot Charts. Also learn strategies for collecting and validating data with tables. Understand how to automate the collection and cleaning up of data using Power Query and then how to analyze with Pivot Tables. And also learn how to create dashboards for visually displaying data and using slicers to quickly filter and change graphical reports. Learn to use the new Excel’s Business Intelligence (BI) Tools that can make updating and analyzing data a breeze.
The following list summarizes skills that participants will be comfortable with after this course.

Create tables and learn to sort, filter and report on data with a few clicks
Add data validation, including using pick lists
Remove duplicate data, circle invalid data
Use data analysis too
Create and modify Pivot Tables
Create and modify Pivot Charts
Add calculations and custom functions within a Pivot Table
Use slicers and filters with Pivot Tables
Import data with Power Query

Course Length: 7 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Workshop Time: 8:30am – 4:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Microsoft SharePoint, OneNote, and Teams
2020-09-10 08:30 - 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
The new SharePoint features promise accessibility, security and a host of new features but understanding the new tools and the fear of not setting it up right can stall progress. This is not a technical how to course but a course on how to get the most out of your SharePoint site. Explore the tools and the customizations that would most benefit your organization. Learn how to find and conveniently access documents and how many of these tools can connect with Outlook, the grand central station of your workday.
We will also explore teams how they can transform and simplify your collaborative efforts by reducing email and keeping all team or project information in one place. At the same time learn how to connect this information back to Outlook, the place where you work from each day. Explore the various features that can be added to Teams and specifically we will spend time using Planner and OneNote.
Course Length: 7 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Register Now!

WEBINAR: Microsoft Outlook with OneNote
2020-09-15 08:00 - 16:30 | Online
This interactive, live instructor-led online training course will cover the same content as the in-person course. All live online courses will be recorded, and participants will have access to the recorded session for 3 months.
Tired of living in your Inbox? Maybe you shouldn’t be there. Learn how to create a powerful time management dashboard in Outlook that will show you what you need to do on one screen and allow you to manage your priorities and schedule. Learn key setting changes in Outlook and a handful of keyboard shortcuts that can eliminate 100’s of mouse clicks per day and keep you more focused on what is most important in your day and better manage and delegate work.
Tired of trying to keep track of meeting agendas and minutes? OneNote will change the way your team addresses the management of your meetings and simplify the creation and sharing of agendas, minutes and tracking of action items that come out of all the meetings you attend.
The following list summarizes skills that students will be comfortable with after this course.
Outlook
• Learn how to keep your Inbox empty on a daily basis
• Learn how to manage all priorities from a single dashboard
• Reduce the number of e-mails you need to send and become a better manager
• Run multiple projects simultaneously from Outlook and be able to completely manage and report on each one using custom screens
OneNote
• Transform the way your team manages meeting agendas, minutes and action items into a streamlined system that completely integrates with Outlook
• Learn how to capture all information that belongs to a project and share and collaborate on it in a single integrated tool
Course Length: 8 Hours
This hands-on course is taught by a certified Microsoft Master Instructor.
In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills.
Webinar time: 8:30am – 4:30pm Pacific Standard Time (PST)
Register Now!

WEBINAR: Effective Management Skills
2020-09-16 08:30 - 2020-09-17 12:30 | Online
Set up in 2 – 1/2-day live, instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.

Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“This course was not good, it was excellent!”
“Overall, this is honestly the best one day course I have ever attended.”
“Comprehensive and valuable.”
“Instructor has excellent communication skills – very engaging.”
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WEBINAR - Design, Construction and Maintenance of Sidewalks and Recreational Trails
2020-09-17 11:30 - 13:00 | Online
Municipal urban sidewalks and recreational trails are intended to provide a safe and durable surface for the public. The primary surface material for urban sidewalks has traditionally been concrete with recreational trails traditionally surfaced with hot mix asphalt. However, there is significant pressure in urban areas to provide “enhanced” treatments including interlocking concrete, clay bricks, granite setts, stamped and coloured concrete and various recycled products.
Municipalities are faced with challenges on how to evaluate, approve and maintain various products. How can each be constructed and maintained in a cost effective manner? How do I determine when I need to “fix” something? What is involved? What are the long-term costs to maintain this infrastructure? How to do I build and maintain sidewalks and recreational trails to be compliant with disability codes?
This webinar begins with an overview of the basic functions of sidewalks and recreational trails. Various types of sidewalk surfacings including concrete, asphalt, rubber, recycled materials, natural stone, paving stones and bricks, etc. Features and properties of each are discussed including design, construction, expected life, initial and maintenance costs and safety. Methods of maintenance and asset preservation such as the installation of expansion joints, surface texture improvement, slab jacking and stabilization, etc. are discussed along with proper construction and maintenance techniques.
Webinar Benefits
Understand key components and factors necessary for the cost effective construction and maintenance of sidewalks and recreational trails.
Knowing what to concentrate on to ensure the maximum life of the assets.
Methods to evaluate the effectiveness of “new” preservation and maintenance treatments.
Asset condition inspection and monitoring procedures to effectively management the assets and limit liability.
Instructor: David K. Hein, P.Eng.
David Hein is a consulting Civil Engineer with over 35 years of experience in the design, evaluation and management of pavement infrastructure. He recently retired from Applied Research Associates, Inc. of Toronto, Ontario. He is the past president of the American Society of Civil Engineers Transportation and Development Institute, long term member of the Transportation Association of Canada and has represented Canada on the World Road Association pavements and asset management committees since 2002. He has been involved in numerous national and international projects including many of the public/private/ partnership highway construction projects across Canada and the United States. Mr. Hein has completed numerous pavement design, evaluation and management projects throughout British Columbia including both design and management of the Sea to Sky Highway and is a regular instructor completing specialty design, construction and maintenance courses for the British Columbia Ministry of Transportation.
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Fall Protection - Burnaby
2020-09-18 08:30 - 12:30 | Universal Health and Safety, 201-4199 Lougheed Hwy, Burnaby, British Columbia, V5C 3Y6, Canada
This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to:

Explain when Fall Protection is required
Identify and describe major Fall Protection methods and the key associated FP equipment
Explain and apply the Fall Protection hierarchy
Determine when a Fall Protection Plan is required and describe the main components
Develop a Fall Protection Plan based on a given scenario

Important: Photo ID is required to receive a certificate.
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WEBINAR: The Nuts and Bolts of Builders’ Liens
2020-09-22 09:00 - 10:30 | Online
It is essential for anyone working in or closely with the construction industry to have a basic understanding of builders liens as they are increasingly being used as a form of security to contractors, subcontractors, workers and suppliers who supply labour and/or materials in relation to the construction of an improvement on or to land. However, builders’ liens do not necessarily guarantee recovery in full or at all. Understanding this complex area of law and applying recommended best practices will help you to maximize your potential recovery and reduce your liabilities.
Course Outline:

An overview of the Builders Lien Act, including a review of the holdback provisions
The process for filing a claim of lien (who, what, where, when and how)
The process for cancelling a claim of lien
The process for enforcing a claim of lien
Best practices and tips for maximizing potential recovery

Presenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law. As a construction lawyer practicing in Vancouver for over 15 years, Seema’s clients include owners, developers, general contractors, subtrades, suppliers and design professionals.
Seema regularly lectures and provide seminars to industry groups both in-house and at various CLEs, including the Affinity Institute, the Pacific Business & Law Institute, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

What previous participants have said:
“Lots of great relevant examples.”
“Very good introduction to a complex topic.”
“Easy to understand, very clear!”
“Lots of very detailed info – was nice to have detail rather than just glance over.”

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Responsibilities of Joint Health and Safety Committees - Burnaby
2020-09-23 08:00 - 16:30 | Universal Health and Safety, 201-4199 Lougheed Hwy, Burnaby, British Columbia, V5C 3Y6, Canada
On April 3, 2017, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement.

Participants will:

Know how to use the OHS Regulation and WC Act to access health & safety requirements;
Explain the roles and functions of the Joint Committee and the Worker Representatives;
Learn how to perform an incident investigation;
Learn how to perform a formal site inspection; and
Develop a foundation in knowledge to:

Promote workplace health and safety
Assist in ensuring the health and safety program elements are implemented;
Conduct and participate in Joint Committee Meetings; and
Work cooperatively to address workers’ health and safety concerns.

Topics covered:

Use of WorkSafe OHS Regulation;
Joint Health and Safety committee and workers representatives;
OHS Program;
Safety Inspections;
Incident investigations;
Refusal of unsafe work;
How to work as a committee;
Different types of recommendations; and
Hazard management.

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