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DTSTART;TZID=America/Vancouver:20211117T080000
DTEND;TZID=America/Vancouver:20211117T163000
DTSTAMP:20260408T080446
CREATED:20210114T194259Z
LAST-MODIFIED:20210114T194259Z
UID:10151-1637136000-1637166600@trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health & Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n\nDue to WorkSafe regulations around the required number of training hours\, this workshop will begin at 8:00 AM sharp. Late arrivals will not be accepted. \nWhat previous participants have said: \n“The facilitator was the key to making this class a success. It could be dry\, boring and tedious\, but not with this instructor!” \n“Very good\, informative and interactive.” \n Register Now!
URL:https://trainingnetwork.ca/event/responsibilities-of-joint-health-safety-committees-burnaby-12/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Health,Safety
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20211118T080000
DTEND;TZID=America/Vancouver:20211118T163000
DTSTAMP:20260408T080446
CREATED:20201120T205158Z
LAST-MODIFIED:20201120T205158Z
UID:9934-1637222400-1637253000@trainingnetwork.ca
SUMMARY:Providing Exceptional Customer Service - Burnaby
DESCRIPTION:In today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n Register Now!
URL:https://trainingnetwork.ca/event/providing-exceptional-customer-service-burnaby-7/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business
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DTSTART;TZID=America/Vancouver:20211119T090000
DTEND;TZID=America/Vancouver:20211119T103000
DTSTAMP:20260408T080446
CREATED:20201117T181501Z
LAST-MODIFIED:20201117T181501Z
UID:9915-1637312400-1637317800@trainingnetwork.ca
SUMMARY:WEBINAR: An Overview of Tendering Law
DESCRIPTION:As a method of procurement\, tendering can be fraught with risks. Errors in accepting or evaluating bids can result in legal liability on the part of the tendering authority.  Errors in the bid submitted in response to an Invitation to Tender can result in legal liability on the part of the bidder.  The law of tenders is complicated and constantly evolving as the courts and the construction industry adapt to new technology and evolving project delivery methods. \nCourse Outline: \n\nIntroduction to the law of tendering including an overview of:\n\n\nThe difference between tenders and RFPs and other procurement methods\nThe bidder’s obligations to the tendering authority\nThe tendering authority’s obligations to the bidder\n\n\nTendering case law update and discussion of recent decisions\nPractical tips and advice on key aspects of tendering\n\nPresenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law.  As a construction lawyer practicing in Vancouver for over 15 years\, Seema’s clients include owners\, developers\, general contractors\, subtrades\, suppliers and design professionals. \nSeema regularly lectures and provide seminars to industry groups both in-house and at various CLEs\, including the Affinity Institute\, the Pacific Business & Law Institute\, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-an-overview-of-tendering-law-2/
LOCATION:Online
CATEGORIES:Construction,Legal
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20211208T080000
DTEND;TZID=America/Vancouver:20211208T163000
DTSTAMP:20260408T080446
CREATED:20201120T210242Z
LAST-MODIFIED:20201120T210242Z
UID:9948-1638950400-1638981000@trainingnetwork.ca
SUMMARY:Writing Effective Letters\, Scope Documents\, Reports and Proposals - Burnaby
DESCRIPTION:What are key elements of an effectively written document? What should I focus on in my letters\, bids\, proposals\, work plans\, reports\, and documentation? \nPotential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents\, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important. \nThis seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective emails\, reports\, and proposals. In addition\, you’ll also incorporate key principles for editing and revising your documents. \nWe’ll cover multiple topics\, including: \n1. Planning your scope documents \n2. Writing concisely \n3. Crafting effective emails and letters \n4. Responding to bids and proposals \n5. Structuring your reports and project documentation \nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. \nIn addition to teaching\, as a Principal Consultant at Prolepsis Consulting\, Eric designs and delivers customized business\, proposal\, and technical writing workshops to various organizations\, including construction\, engineering\, and consulting firms. He advises firms on their communications strategy\, and writes proposals and business plans for his clients. \nEric also specializes in business transformation and change management consulting\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \nWhat previous participants said: \n“I thought I did not need to take this course at first. After today\, I have a better understanding of how to prepare my documents.” \n“I found this to be very informative.” \n“All was valuable. Makes me rethink how I write.” \n Register Now!
URL:https://trainingnetwork.ca/event/writing-effective-letters-scope-documents-reports-and-proposals-burnaby-6/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20211209T130000
DTEND;TZID=America/Vancouver:20211209T143000
DTSTAMP:20260408T080446
CREATED:20201120T210637Z
LAST-MODIFIED:20201120T210637Z
UID:9956-1639054800-1639060200@trainingnetwork.ca
SUMMARY:WEBINAR: Writing Effective Emails
DESCRIPTION:How do you write emails that are effective\, clear\, and concise?\n\nWith an increase in reliance on working and connecting remotely\, emails are more important than ever as a key communication medium. Clients and colleagues expect your emails to be clear and to the point\, whether they are reading from a mobile phone or device.\n\nThis 90-minute webinar is focused on giving you the tools to write effective emails. We will cover key topics\, including:\n\nWriting persuasively for different audiences\nHaving clear subject lines\nStructuring your emails—using a direct approach for maximum impact\nIncorporating clear topic sentences\n\nWe’ll review effective and ineffective emails and you’ll be able to immediately incorporate key takeaways for your writing. There will be an opportunity for you to ask questions as well.\n\nAbout the Instructor\n\nEric Tung has a Master of Arts in English from the University of British Columbia (UBC). He is an English Instructor at UBC’s Extended Learning\, where he teaches professional writing and communications courses. He is also a Lecturer at Simon Fraser University\, where he teaches Business Communications at the Beedie School of Business. As a Principal Consultant at Prolepsis Consulting\, Eric designs and delivers customized business\, proposal\, and technical writing workshops to various organizations\, including construction\, engineering\, and consulting firms.\n\nEric is also a Change Management Consultant and specializes in change management strategy and implementation\, organizational readiness and assessments\, stakeholder engagement\, coaching\, facilitation\, instructional design\, training\, and technical and business communications. He has extensive experience in the municipal\, utilities\, academic\, and technical sectors.\n\nWebinar time: 1 p.m. to 2:30 p.m. Pacific Standard Time (PST)\n Register Now!
URL:https://trainingnetwork.ca/event/webinar-writing-effective-emails-5/
LOCATION:Online
CATEGORIES:Business
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20211215T080000
DTEND;TZID=America/Vancouver:20211215T163000
DTSTAMP:20260408T080446
CREATED:20210114T194339Z
LAST-MODIFIED:20210114T194339Z
UID:10153-1639555200-1639585800@trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health & Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n\nDue to WorkSafe regulations around the required number of training hours\, this workshop will begin at 8:00 AM sharp. Late arrivals will not be accepted. \nWhat previous participants have said: \n“The facilitator was the key to making this class a success. It could be dry\, boring and tedious\, but not with this instructor!” \n“Very good\, informative and interactive.” \n Register Now!
URL:https://trainingnetwork.ca/event/responsibilities-of-joint-health-safety-committees-burnaby-13/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Health,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20211215T080000
DTEND;TZID=America/Vancouver:20211216T163000
DTSTAMP:20260408T080446
CREATED:20201124T214204Z
LAST-MODIFIED:20201124T214204Z
UID:9996-1639555200-1639672200@trainingnetwork.ca
SUMMARY:Leading People to Peak Performance - Burnaby
DESCRIPTION:All organizations are faced with mounting competitive pressures and escalating expectations and demands from clients and customers. The people in the organization are being asked to meet these increasing demands with fewer resources. Today organizations that hope to remain financially viable must unleash the potential of their most precious resource – the human asset!\n\n\n\n\n\nThis proven\, powerful and practical learning experience is absolutely essential for all supervisors and managers who are striving to bring the best out of their people! How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the human potential?\n\nBenefits of Attending\n\nDeepen your understanding of leadership\, communication\, motivation\, delegation\, engagement and coaching.\nDevelop the leadership competencies that are essential for motivating people.\nLearn proven\, powerful and practical strategies and techniques you can apply the next day.\n\nInstructors: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\nWhat previous participants said: \n“I left feeling empowered.” \n“Should have taken this course when I first became a supervisor.” \n“I would like to bring this content and Greg to my entire company.” \n Register Now!
URL:https://trainingnetwork.ca/event/leading-people-to-peak-performance-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Management
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