Construction Industry Training Network

Microsoft Excel (Advanced)
2017-11-22 08:00 - 16:30 (America/Vancouver) | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Save hours and minimize errors by learning how to manage data and reporting through tables and with the use of pivot tables, graph data and be able to make dynamic charts and identify trends with trend lines.
Build error proof data entry sheets through the use of data validation techniques so that reporting is virtually error free. Learn to use advanced functions like Vlookup, If function and build complex nested functions with ease.
Come with your questions and learn tips, shortcuts and how to program simple macros from a Microsoft Master Instructor.
The following list summarizes skills that participants will be comfortable with after this course.

 Use advanced functions such as
o Information
o Lookup and reference
o Conditional logic
o Conditional summary
 Add data validation, including using pick lists
 Remove duplicate data; circle invalid data
 Create, modify or remove a hyperlink
 Work with shared workbooks
 Add protection to workbooks and worksheets
 Track changes
 Use data analysis tools
 Create and modify PivotTables or PivotCharts
 Use slicers with PivotTables
 Create and run Macros
 Add form controls

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
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Introduction to Blueprint Reading
2017-11-22 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:

Have an elementary knowledge of blueprint reading as it relates to building construction projects
Understand in general terms the design process and the role of design professionals
Understand how Building Codes and Bylaws impact blueprints
Understand specifications and the contractual hierarchy
Be able to find trade information using blueprints
Be able to answer basic construction questions related to the layout and installation of materials
Be able to identify elementary problems or short comings of the blueprints you are using
Be familiar with architectural, civil, electrical and mechanical drawings, and how they fit together
Understand and be able to use architectural & engineering scales
Understand how to convert engineering dimensions to architectural
Know what a floor plan, section and elevation are
Understand symbols, notation, abbreviations and material schedules
Be able to work with the drawings to obtain basic information on dimension, finishes, details, area calculations, and the ability to do simple material take offs
Be familiar with both commercial and residential blueprints

Topics to be covered:

Blueprint reading basics
Design process and the role of design professionals
Building Codes, bylaws and building permits
Find trade information using blueprints
Layout basics
Architectural, civil, electrical and mechanical drawings, and how they fit together
Architectural & engineering scales
Floor plans, sections and elevations
Symbols, notation, abbreviations and material schedules
Dimension, finishes, details, area calculations, and material take offs
Understanding specifications
Commercial and residential blueprints

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Microsoft Outlook - Strategic Management
2017-11-21 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Outlook is a key communication tool in most companies yet is commonly underutilized and a time hog with too much time spent just responding to email. Learn powerful organizational strategies that can change the way you work and save you hours of time every week.
Learn to navigate quickly, and far less, through Outlook and how to create a powerful single page dashboard that will let you strategically manage all your appointments, tasks, email and follow-up calls on a single page.
The following list summarizes skills that participants will be comfortable with after this course:

Understand how outlook is set up and the types of information it can track
Create, format and send messages
Create or modify signatures for e-mail
Choose customized outlook settings and views
Organize and manage messages using quick steps
Utilize the powerful search tools in outlook
Create rules and out of office notices
Use the To Do bar to manage tasks
Manage multiple calendars
Create and organize tasks, appointments, meetings and events
Create and manage notes, tasks and journals
Utilize options such as voting buttons, flags or level of importance
Create contacts and groups

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Great teaching style!”
“Well done, good course.”

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Managing Risks and Disputes in Construction Projects (Breakfast Session)
2017-11-17 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
As a method of procurement, tendering can be fraught with risks. Errors in accepting or evaluating bids can result in legal liability on the part of the tendering authority. Errors in the bid submitted in response to an Invitation to Tender can result in legal liability on the part of the bidder. The law of tenders is complicated and constantly evolving as the courts and the construction industry adapt to new technology and evolving project delivery methods.
Course Outline:

Introduction to the law of tendering including an overview of:

The difference between tenders and RFPs and other procurement methods
The bidder’s obligations to the tendering authority
The tendering authority’s obligations to the bidder

Tendering case law update and discussion of recent decisions
Practical tips and advice on key aspects of tendering

Presenter: An Associate Counsel with SHK, Marc MacEwing has practiced extensively as a construction lawyer in all aspects of the practice for over 30 years. He has particular expertise as a builders lien lawyer, as well as in tendering disputes and preparing and analyzing contract documents. Marc advises owners, contractors, subcontractors, material suppliers and design professionals.
Marc has been listed in the Canadian Legal Lexpert Directory as a “repeatedly recommended” leading practitioner in construction law in BC. He has been Peer Review Rated for General Ethical Standards and Legal Ability by LexisNexis Martindale-Hubbell® and included in The Best Lawyers in Canada®. In addition to authoring more than 175 published articles on construction law topics, Marc is a member of the editorial board and a contributor to the Continuing Legal Education Society’s British Columbia Builders Liens Practice Manual and is a frequent lecturer to design professional and construction trade bodies, businesses, and educational institutions.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.
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Construction Industry Ethics
2017-11-08 08:00 - 16:00 | Vancouver Regional Construction Association, 3636 E 4th Avenue, Vancouver, BC, V5M 1M3, Canada
By maintaining high ethical standards, and being consistent in our practices, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day.
Effective 2017, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion).
Note: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.
Instructor: Tim Williams, MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada.
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Effective Management Skills
2017-11-02 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Everyone agrees that the most important asset of any organization is the human asset. Thus, the all important question becomes – How much untapped potential, energy, commitment and creativity currently exists within your organization, team or department? What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?

This course is for all managers, supervisors, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.
Participants will deepen their understanding of motivation, engagement, delegation / empowerment and practical feedback skills in this interactive (NO role plays), high energy and thought-provoking seminar.
Participants will learn proven, powerful and practical strategies and techniques that will last a life-time and can be applied the next day.
Module ONE – Creating a Culture of Engagement & Teamwork

Understanding group dynamics and how to develop team synergy
The 11 characteristics of high performance teams (assessment tool)
Team meeting communications (assessment tool)
Developing clear performance expectations for the team
The four core elements of a high performance team
The most common team pitfalls and how to avoid them
The seven roles of a highly effective team leader

Module TWO – Delegation & Empowerment

The principles of effective delegation
What empowerment really means and why it is so important
The complete 7 step delegation process
The risks and restrictions of empowering people
How to determine how much freedom and latitude to give an employee in terms of “how” to do a task
The vital importance of developing clear “outcome-based” performance expectations whenever possible
A tool to determine what performance feedback is appropriate to give each employee
How to teach and facilitate a process for employee problem solving to prevent reverse delegation
The essential difference between accountability and responsibility

Module THREE – Core Communication Skills

How to create constructive coaching conversations (effective one-on-one communication)
How to listen so that people feel understood
How put forth ones opinion or idea in manner most likely to gain acceptance and buy-in
How to say no to some without rupturing the relationship
How disagree someone without being disagreeable
How to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change

Module FOUR – Coaching & Feedback Skills

How to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding
The essential difference between influence and persuasion
How to plan and prepare for delivering difficult Re-directive feedback
How to deliver Re-directive feedback in a manner that no one gets hurt
The four steps and four levels of Re-directive feedback
How to deliver Re-enforcing or positive feedback in a manner that makes it meaningful

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

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Providing Exceptional Customer Service
2017-11-01 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
In today’s competitive market, how do you differentiate you and your organization from others? How do you ensure that you’re adding value?
This interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients, whether one-on-one or with a group. You’ll learn how to engage with the customer, and how to proactively recommend additional products and services to your client, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition, we’ll cover aspects related to negotiations, cross and up-selling, and closing the deal.
Through a series of hands-on workshops, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers.
In this seminar, you’ll learn to:

Develop your customer engagement and experience strategy
Apply effective listening skills
Draw out what your clients really need, and how to add value
Work with difficult and demanding customers
Build strong and lasting relationships with potential and existing clients

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms. He works with clients and coaches them on developing their effective communication skills, negotiation skills, and customer service and sales skills.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.
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Construction Estimating
2017-10-30 08:00 - 2017-10-31 16:30 | RCABC Training Room, 9734 201 Street, Langley, British Columbia, V1M 3E8, Canada
Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:

Analyze projects and decide on which ones to bid
Understand risk analysis and how to price this into a bid
Do competitor analysis and understand how this impacts the bid
Do client risk analysis and how to price this into bids
Record material and other prices and maintain contact lists
Formulate a bid strategy
Understand how to prepare an estimate and the estimating process
Use Construction Division Codes
Understand how to present a bid
Be familiar with how to use the bid depository
Understand the requirements for bonding and insurance
Understand the post-bidding process
Work with project managers to pass on knowledge of the bid

Topics to be covered:

Project analysis
Risk analysis
Competitor analysis
Client risk analysis
Record keeping
Bid strategies
Preparing estimates and the estimating process
Construction Division Codes
Presenting bids
Bid depository
Bonding and insurance
Post-bidding process

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.

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Leading and Managing Organizational Change
2017-10-30 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes?
This seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change, both from a personal and professional perspective.
In this seminar, you’ll:

Understand the impact change and transitions have on you and your employees
Learn how to adapt to and be resilient to change, whether the change is from a people, process, or technology transformation
Develop approaches to managing and leading change
Use pragmatic tools to help you with anticipating and addressing resistance to change, engaging with stakeholders, and facilitating change

Instructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business, and an English Instructor at UBC’s Extended Learning, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering, construction, and consulting firms.
In addition to teaching and coaching, Eric is a business transformation and change management consultant, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver, District of North Vancouver, Metro Vancouver, BC Hydro, TELUS, BC Pension Corporation, BC Safety Authority, and Marshall Aerospace and Defence Group.

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How To Be A Better Foreman
2017-10-27 07:30 - 16:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Many great trades people take a foreman position and fail. Not for lack of skills or drive but simply for lack of guidance on how to be a great foreman. This 1-day course gives participants the fundamentals of field leadership, organization, crew morale, efficiency, and productivity.
Issues covered:

Understanding why and how many foremen fail
How the foreman’s role has changed
Dealing with workplace conflict without being a jerk
Learning how to anticipate production and jobsite issues
Understanding general and subcontractor dynamics
Understanding your role as a leader
Understand how you play a major role in increasing jobsite productivity

Instructor: Paul Simpson is a Gold Seal certified superintendent with over 15 years of trade experience. He holds a Red Seal for Plumbing and Pipefitting and has his Gasfitting certification as well. He is currently teaching the piping trades at Thompson Rivers University.

What previous participants said:
“Well structured, informative course.”
“Nice to hear different perspectives.”
“Valuable: Learning to communicate with other people on the job site.”

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How To Be A Better Foreman
2017-10-26 07:30 - 16:00 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada

Employment Standards Act Refresher (Breakfast Session)
2017-10-25 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The Employment Standards Act sets the rules for employment practices in your office and in the field. Your current work rules may fall short of your statutory obligations even though they are well accepted by your staff. You usually find out you are not in compliance too late and are faced with months of back pay owed. This two-hour seminar will give you a review of Employment Standards Act requirements that are particularly relevant to construction industry employers, including:

Employment contracts
Who is a “manager”
Hours of work and overtime
Averaging agreements for hours of work
Termination of employment
Vacation and statutory holidays
Independent contractors vs. employees
Impact of the common law

Presenter: Craig Munroe LL.B. is a partner in Heenan Blaikie’s Vancouver office, practising in their Labour and Public Policy groups. Mr. Munroe represents and advises public and private clients facing labour relations and employment issues. In addition to providing management training and ongoing advice as issues arise, Mr. Munroe regularly appears before various courts and tribunals including the British Columbia Labour Relations Board, the Canada Industrial Relations Board, grievance arbitration panels, the British Columbia Human Rights Tribunal, and the provincial and federal courts.
Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

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Get the PST Right! PST Issues for the Construction Industry (Breakfast Session)
2017-10-24 07:00 - 09:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This breakfast seminar helps home builders, renovators and trade contractors understand how PST applies to their business. It will provide critical understanding of who pays PST, how to pay PST as well as:
» When to pay PST on your goods and supplies
» How PST applies to goods for resale vs. those you install
» How PST applies to goods used to fulfill a contract outside B.C.
» When you need to be registered to collect PST
» When to charge your customers PST
» How PST applies to goods bought outside B.C.
» When you may be eligible for a PST refund and how to apply

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Writing Effective Letters, Scope Documents and Reports
2017-10-23 08:00 - 16:30 | Doubletree by Hilton Kamloops, 339 St. Pauls Street, Kamloops, British Columbia, V2C 2J5, Canada
What are key elements of an effectively written document? What should I focus on in my letters, bids, proposals, work plans, reports, and documentation?

Potential clients often judge you based on whether you can clearly articulate the services you provide. Clients may skim your documents, so you need to ensure that your content is organized and that your key points stand out. Your writing ability is important.

This seminar is focused on helping you to do exactly that: to write more effectively. You’ll learn to tailor your writing for your audience and purpose. You’ll apply the strategies required for effective scope documents, letters, and reports. In addition, you’ll also incorporate key principles for editing and revising your documents.

We’ll cover multiple topics, including:
1. Planning your scope documents
2. Writing effective letters
3. Responding to bids and proposals
4. Structuring your reports and project documentation

Instructor: Eric Tung is an English Instructor at UBC and SFU, where he teaches academic, professional, and business writing courses. He has been teaching for a decade and advises firms on their change management processes and implementation, and also on complex business documents, such as proposals and technical reports. In addition, Eric designs and delivers customized business, proposal, andtechnical writing workshops to engineering and consulting firms.

What previous participants said:
“I thought I did not need to take this course at first. After today, I have a better understanding of how to prepare my documents.”
“I found this to be very informative.”
“All was valuable, makes me rethink how I write.”

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An Overview of Tendering Law (Breakfast Session)
2017-10-20 07:30 - 10:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Construction Law
2017-10-19 08:00 - 2017-10-20 16:30 | Days Inn Prince George, 600 Quebec Street, Prince George, BC, V2L 1W7, Canada
Participants will develop an understanding of contract law as it relates to construction and the various CCDC/CCA and other contracts used within the industry. Participants will also learn how the BC Builders Lien Act works and the other legal means to resolve construction disputes and avoid litigation. At the end of the course participants will be able to:

Understand the basics of contract law –intention, offer, acceptance, consideration, capacity and legality
Be familiar with various CCDC/CCA contracts -how and why they are used
Be familiar with various legal terms used in contracts
Understand the contract responsibilities of various parties
Understand the bidding process and contractual obligations
Define back charges and how to avoid them
Avoid construction disputes and claims from the site level
Write RFIs and Change Orders
Understand the dispute resolution process – negotiation, mediation, arbitration, and litigation
Use the Builder’s Lien Act to obtain security
Use the small claims process to collect debts
Understand environmental law and how it impacts projects
Understand safety law and it impacts construction companies
Understand how specifications and drawings fit within the contractual hierarchy
Understand the contractual relationship between contractor and sub-contractor
Compile and submit proper extras and claims

Topics to be covered:

The basic concepts of contract law
CCA, CCDC and other contracts
Legal terms used in contracts
Bidding process and contractual obligations
Specifications, drawings and the contractual hierarchy
Contractual relationships between contractor and sub-contractor
Compiling and submitting proper extras and claims
Defining back charges and how to avoid them
Avoiding construction disputes and claims from the site level
Writing RFIs and Change Orders
The dispute resolution process
The Builder’s Lien Act
The Small Claims process
Environmental law
Safety legislation and regulations

Two days (16 hours) of lessons with instructors plus an online portion involving research, reading and answering questions (7-8 hours) that will be marked by the instructors.
Instructors
Tim Williams MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.
David Letkemann BBA, LLB, is a partner at Linley Welwood. David practices in the field of civil litigation, including personal injury, commercial, estate and construction law. He is an experienced litigator having participated in numerous trials in the BC Supreme Court and has also appeared before the Court of Appeal on several occasions.
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Construction Project Management
2017-10-19 08:00 - 2017-10-20 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project.
At the end of the course participants will be able to:
• Understand the importance of project planning
• Understand the Project Management Body of Knowledge (PMBoK 5th Ed)
• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project
• Use risk management tools and mitigate for risk
• Understand the estimating process
• Understand the importance of scheduling and use appropriate scheduling tools
• Understand expectations management and adapt communication accordingly
• Understand the components of projects – labour, materials and overheads – and use of techniques to maximize job profitability and minimize costs
• Do post-mortem analysis after project completion
• Understand the impact and methodology of construction cost control
• Use of site and office project cost control methods
• Use Construction Industry Codes to analyse costs vs budget
• Adapt the project estimate to a project budget
• Understand how job costing fits within the overall accounting systems
• Understand Return on Investment (ROI) and how this impacts required project profit margins
• Understand the contract process from bidding to project close-out
• Use of job profit forecasting methods to integrate into company forecasting systems
• Understand the importance of cash flow projections for construction companies
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Microsoft Project
2017-10-18 08:00 - 2017-10-19 16:30 | Holiday Inn Express Metrotown, 4405 Central Boulevard, Burnaby, British Columbia, V5H 4M3, Canada
The main objective of this 2-day course is to introduce the commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are new to Microsoft Project who want to gain a thorough understanding of one of the world’s most popular project management software packages.

The following list summarizes skills that participants will be comfortable with after this course.

Understanding Views, Screen Tips, Ribbon, and the Quick Access toolbar;
Create, edit and outline a task list, establish dependencies by linking tasks
Add and assign resources, work with project calendars, and enter project costs
Print project information and customize reports
Apply task type settings, set task constraints
Apply preset and custom contours, edit resource assignments and set and modify a baseline
Track and report on an active project and compare to baseline
Sort, filter, and group views
Format views and the Gantt chart
Customize Microsoft project elements including tables, views, and reports
Use sample templates, create custom templates, and use the organizer to manage project elements
Display progress lines, apply earned value tables, and conduct pert analysis
Create master projects, insert and work with subprojects, and create links to external tasks
Running multiple projects with a common resource pool

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops.
Max participants: 12
What previous participants said:
“Well instructed, good pace.”
“Very knowledgeable and good teacher!”
“Course was laid out in a very logical and easy to follow manner.”
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Microsoft Excel for Business
2017-10-17 08:00 - 16:30 | Burnaby (TBA), Burnaby, BC, Canada
Learn to use Excel to create budgets, track costs and generate quotes. Learn tools and ideas that will save time and create professional looking proposals and plans. Participants with only a very basic knowledge of Excel will quickly progress to create basic databases, budgets, graphs, reports and the fundamentals of building equations.

The following list summarizes skills that participants will be comfortable with after this course:

Customize excel options and views
Create and manipulate tables
Filter and sort data
Apply formulas
Use the correct syntax to insert functions
Create and format cells and ranges
Order and group cells and ranges
Apply cell ranges and references in formulas and functions
Summarize data with functions
Apply conditional logic in functions
Format and modify text with functions
Create and format charts and objects

This hands-on course is taught by a certified Microsoft Master Instructor. Participants will receive authorized Microsoft manuals and Microsoft approved practice exercises.
All participants will be provided with laptops for the course.
Max participants: 12
What previous participants said:
“Informative! I’ve learned a lot.”
“Content excellent.”
“Very thorough, I feel pretty proficient.”

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Leading a High Performance Team
2017-10-17 08:00 - 16:30 | Kelowna (TBA), Kelowna, British Columbia, Canada
The ever increasing pace and complexity of today’s workplace is driving greater interdependence, making teamwork more important to organizational success by the day.
Participants will deepen their understanding of leadership, communication, motivation/engagement, team dynamics, delegation/empowerment.
Participants will learn proven, powerful and practical strategies and techniques they can apply the next day and will last a lifetime.
What participants will learn:

The defining characteristics of a highly effective team
The most common team pitfalls and how to avoid them
The four essential dimensions of effective leadership
The seven essential roles of the ‘knowledge worker” team leader
Understand the vital difference between leadership and management and why they are both important
How to create and sustain a high performance team culture as defined by customer focus, commitment, collaboration and creativity all in the spirit of continuous improvement
How to obtain buy-in and develop commitment to implementing your ideas and overcome resistance to change in your organization
How to ensure team accountability by facilitating clear performance expectations for the team
Understanding group dynamics and how to develop team synergy (1 + 1 = 3)
The four core components of a high performance team
How to foster and sustain deep, non-protective and open team communication that prevents conflicts
Best practices of effective and efficient team meetings
Best practices for team problem-solving and decision-making

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.
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Providing Exceptional Customer Service
2017-10-16 08:00 - 16:30 | Victoria (TBA), Victoria, British Columbia, Canada

Time Management Workshop
2017-10-16 08:00 - 16:30 | Sandman Hotel Victoria, 2852 Douglas Street, Victoria, British Columbia, V8T 4M5, Canada
What is the one thing everyone needs more of? Time! If time is money, how much is lost to the bottom line simply because hard-working employees “don’t have the time”? When working on a project, timing is essential. If you get behind on one part of the project, the entire thing can be set back hours, or even days.

In this leading edge Time Management Workshop you will gain a new mindset, skillset and toolset that will optimize your personal productivity learning how to produce greater results in less time. Improved time management skills mean increased productivity, met deadlines, and a positive impact on all aspects of your business.

Benefits of Attending

Participants learn how to gain and keep control of competing priorities, concurrent projects and critical deadlines.
Participants will learn powerful lessons about themselves, enhancing self-understanding so they can leverage their personal strengths and develop strategies to minimize the impact of their weakness.
The focus on practicality means that people walk out with ideas and techniques they can apply the next day.

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Good eye opening information. Real focus on how to change and not what you are doing wrong.”
“Great speaker – very dynamic.”
“Thought provoking.”
“I found things to change and reinforcement of things already in place.”

Leading and Managing Organizational Change
2017-10-11 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada

Construction Industry Ethics
2017-10-11 08:00 - 16:30 | Quality Inn Northern Grand, 9830 100th Avenue, Fort St John, British Columbia, V1J 1Y5, Canada

Drugs and Alcohol in the Workplace: Employer Rights and Obligations - Breakfast Session
2017-10-04 07:30 - 10:00 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
Drug and alcohol use has become an increasing issue in the workplace, especially given the prevalence of prescribed marijuana for medicinal reasons. How do you deal with an employee in a safety-sensitive role who has a medical marijuana licence? Are they still allowed to perform their safety sensitive job? If an employee with a licence says they need to use their marijuana at the workplace, how is this addressed? Are employees with medical marijuana licences exempt from drug testing?
Topics covered:
• Drug and Alcohol Policies
• Testing for Drug and Alcohol Use
• Consequences for Testing Positive
• Pre-employment Situations
• Impaired at Work Situations
• Accommodation requirements for workers with drug and or alcohol addiction
• Suggested wording on Medical Marijuana to update company policies

Presenter: Melanie Vipond, B.A.H., LL.B.
Melanie Vipondfocuses her practice on labour and employment law, human rights, privacy and administrative law. She advises both private and public sector employers on issues relating to unionization, collective agreement negotiation, disability and harassment, workers compensation as well as general employment law issues, including wrongful dismissals and employment contract negotiation. She provides training on those issues to the employer community. She has appeared before all levels of court, including the Supreme Court of Canada, as well as the BC Labour Relations Board, arbitration boards, human rights tribunals, and other administrative tribunals. She is an adjunct professor at the Faculty of Law of the University of British Columbia (UBC) and teaches in the areas of labour, employment, human rights and privacy law. She has also lectured as a guest speaker in those areas at Stanford Law School and UBC Law School, and is a frequent speaker at conferences and seminars.

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Communications Skills
2017-10-02 08:00 - 2017-10-03 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
This Gold Seal Certified Course is designed to improve skills in communication for supervisors and management in the office and in the field.

Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others.
The course will also cover the following:

Effective Leadership through Communication Skills
Dealing with Difficult People, Conflict and Confrontation
Assertive Training and Speaking Skills
Communicating Motivation
Communication through Body Language
Managing a Good Impression to Clients
Constructive Use of Anger and Persuasion Skills
Anger and Conflict Management Skills
Communicating Discipline and Termination
Resolving Disputes through Communication
How to Prepare for and Facilitate Meetings
Communication through Writing Skills
Drafting and Preparing Proper Reports and Correspondence
Communicating Teamwork to Staff and Workers

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Writing Effective Letters, Scope Documents and Reports
2017-10-02 08:00 - 16:30 | Coast High Country Inn & Yukon Convention Centre, 4051 4th Avenue, Whitehorse, Yukon, Y1A 1H1, Canada

Document Control with Bluebeam Revu
2017-09-28 08:00 - 16:30 | Holiday Inn Express Metrotown, 4405 Central Boulevard, Burnaby, British Columbia, V5H 4M3, Canada
Document Control with Revu is a Curtek course that teaches you and your staff Document Control practices using Bluebeam Revu. This full-day training course provides you and your staff with the knowledge and skills to take plain PDF construction documents and create smart PDF’s that can give project teams accurate and up to date information at all times.

This course promises to shorten your staff’s learning curve and maximize your investment in Revu by:

• Providing hands-on instruction by a Bluebeam Certified Instructor
• Focusing on the foundational skills needed to use Revu to achieve greater productivity
• Delivering frequent skills reinforcement through hands-on classroom activities, contextual feedback, quizzing and discussion
• Applying a progressive learning structure where each learning module builds on previous learning objectives
• Equipping learners with takeaway reference material, including practice files and a reference workbook to use beyond the classroom

Course Outline

Module 1: Intro
• Welcome and introductions
• Course overview

Module 2: Thumbnails Tab
• Refresher on the Thumbnails Tab
• Changing Page Labels Manually
• Changing Page Labels with AutoMark™
• Classroom Exercise – Labelling Pages
• Creating Bookmarks with AutoMark™
• Classroom Exercise – Bookmarking your documents
• Extract Pages
• Combine Pages
• Classroom Exercise – Going from individual sheets to a combined
set and back again

Module 3: Creating a SMART PDF
• Raster vs. Vector data
• Basic Hyperlinks
• Classroom Exercise
• Behind Hyperlinks
• Classroom Exercise
• Creating Hyperlinks form Search Results
• Classroom Exercise
• Batch Link
• Classroom Exercise

Module 4: Documenting Changes
• Compare Documents
• Classroom Exercise
• Overlay Pages
• Classroom Exercise
• Batch Overlay & Compare
• Classroom Exercise

Module 5: Updating Page Content
• What is Slip Sheeting?
• Replace Pages
• Classroom Exercise
• Batch Slip Sheeting
• Classroom Exercise

Module 6: Bluebeam Sets
• Intro to Sets
• Creating a New Set
• Set Categories
• Tags
• Adding more/revised files to a Set
• Classroom Exercise
• Publishing Sets
• Sharing Sets with Project Teams
• Drawing Logs
• Classroom Exercise

Module 7: Looking Back
• Review topics taught in this course
• Final classroom exercise – can you do it all together now?

Who should attend:
Field and office professionals in the construction, engineering and architecture industry.

Instructor:
Curtek is a technical consulting firm specializing specifically in Bluebeam Revu and servicing the Western Canada market. We offer multiple training sessions to help our clients work effectively with their digital documents. The instructor, Morgan Garry, has a Bachleor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.
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Estimating with Bluebeam Revu
2017-09-27 08:00 - 16:30 | Holiday Inn Express Metrotown, 4405 Central Boulevard, Burnaby, British Columbia, V5H 4M3, Canada
This full-day training course provides you and your staff with the knowledge and skills to accurately estimate construction quantities and costs using Bluebeam Revu.
This course includes all of the new estimating features included in Bluebeam Revu 2017.
Topics covered include:
• Estimating Tool Sets & Profiles
• Layers
• Setting Drawing Scale
• Viewports
• Length Measurements
• Area and Volume Measurements
• Dynamic Fill
• Count Measurements
• Using the Markups List for Estimating
• Quantity Link to Excel
• Sketch to Scale
• Legends
Attendees will receive a best practice guide to keep and reference back to.

Instructor:
The course will be taught by Morgan Garry, a former Senior Estimator with one of Canada’s largest general contractors. Morgan has a Bachleor of Science degree in Construction Management from BYU-Idaho and over 10 years of commercial construction experience in project management and estimating. Morgan is also the first and only Bluebeam Certified Instructor in Canada.
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Negotiation Skills Workshop
2017-09-26 08:00 - 16:30 | Accent Inn, 3777 Henning Drive, Burnaby, British Columbia, V5C 6N5, Canada
The truth is that in our professional lives we don’t get what we deserve – we get what we negotiate. Are you finding your customers, clients, employees or boss or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of? Many individuals often fail in negotiation not because they are unable to get an agreement, but because they walk away from the table when they could have done much better. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.

Topics to be covered:

The most common negotiating mistakes people make and how to avoid them
Understanding the difference between Collaborative “win-win” and Competitive “hardball” negotiations and how to know what game you are playing
The characteristics of highly effective negotiators
Understanding the different sources of negotiating power
How to strengthen your bargaining position
How to create an open communication flow that allows you to deeply understand the other party
The 5 steps process to quickly and effectively plan and prepare for your negotiations
How to determine your “walk-away point”
How to defend yourself against “hardball’ negotiators
How to counter the 5 common manipulative strategies being used against you
How to create win – win outcomes that ensure the other party lives up to their end of the bargain

Instructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning, Lafarge, NHL Coaches Association, BC Hydro, Rogers Wireless, APEG BC, SNC Lavalin, Klohn Crippen Berger and many more.

What previous participants said:
“Found it productive and informative.”
“A great course for personal and business relationships.”
“Very informative. I learned a lot about my current habits and weaknesses to overcome.”
“Great catalyst for a lot more than negotiating.”

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