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DTSTART;TZID=America/Vancouver:20210503T080000
DTEND;TZID=America/Vancouver:20210503T163000
DTSTAMP:20260407T202738
CREATED:20201124T213713Z
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UID:9986-1620028800-1620059400@trainingnetwork.ca
SUMMARY:Effective Management Skills - Burnaby
DESCRIPTION:Everyone agrees that the most important asset of any organization is the human asset.  Thus\, the all-important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?\n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.\n\nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar.\n\nParticipants will learn proven\, powerful and practical strategies and techniques that will last a lifetime and can be applied the next day.\n\nModule ONE – Creating a Culture of Engagement & Teamwork\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high-performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high-performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment\n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of  “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills\n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills\n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\nThis session is designed to be an interactive experience\, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.\n\nIt is advised to have access to a desktop/laptop/tablet with a webcam and microphone\, as well as reliable internet connection.\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\nWhat previous participants said:\n\n“This course was not good\, it was excellent!”\n\n“Overall\, this is honestly the best one-day course I have ever attended.”\n\n“Comprehensive and valuable.”\n\n“Instructor has excellent communication skills – very engaging.”\n Register Now!
URL:https://trainingnetwork.ca/event/effective-management-skills-burnaby-7/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Management
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210505T080000
DTEND;TZID=America/Vancouver:20210505T163000
DTSTAMP:20260407T202738
CREATED:20201120T205116Z
LAST-MODIFIED:20201120T205116Z
UID:9932-1620201600-1620232200@trainingnetwork.ca
SUMMARY:Providing Exceptional Customer Service - Burnaby
DESCRIPTION:In today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n Register Now!
URL:https://trainingnetwork.ca/event/providing-exceptional-customer-service-burnaby-6/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business
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DTSTART;TZID=America/Vancouver:20210505T080000
DTEND;TZID=America/Vancouver:20210505T163000
DTSTAMP:20260407T202738
CREATED:20210107T202631Z
LAST-MODIFIED:20210107T202631Z
UID:10080-1620201600-1620232200@trainingnetwork.ca
SUMMARY:Introduction to Blueprint Reading - Vancouver
DESCRIPTION:Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints\, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:\n\nHave an elementary knowledge of blueprint reading as it relates to building construction projects\nUnderstand in general terms the design process and the role of design professionals\nUnderstand how Building Codes and Bylaws impact blueprints\nUnderstand specifications and the contractual hierarchy\nBe able to find trade information using blueprints\nBe able to answer basic construction questions related to the layout and installation of materials\nBe able to identify elementary problems or short comings of the blueprints you are using\nBe familiar with architectural\, civil\, electrical and mechanical drawings\, and how they fit together\nUnderstand and be able to use architectural & engineering scales\nUnderstand how to convert engineering dimensions to architectural\nKnow what a floor plan\, section and elevation are\nUnderstand symbols\, notation\, abbreviations and material schedules\nBe able to work with the drawings to obtain basic information on dimension\, finishes\, details\, area calculations\, and the ability to do simple material take offs\nBe familiar with both commercial and residential blueprints\n\nTopics to be covered:\n\nBlueprint reading basics\nDesign process and the role of design professionals\nBuilding Codes\, bylaws and building permits\nFind trade information using blueprints\nLayout basics\nArchitectural\, civil\, electrical and mechanical drawings\, and how they fit together\nArchitectural & engineering scales\nFloor plans\, sections and elevations\nSymbols\, notation\, abbreviations and material schedules\nDimension\, finishes\, details\, area calculations\, and material take offs\nUnderstanding specifications\nCommercial and residential blueprints\n\n Register Now!
URL:https://trainingnetwork.ca/event/introduction-to-blueprint-reading-vancouver-2/
LOCATION:Vancouver Regional Construction Association\, 3636 E 4th Avenue\, Vancouver\, BC\, V5M 1M3\, Canada
CATEGORIES:Construction,Equipment Training
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210512T080000
DTEND;TZID=America/Vancouver:20210512T163000
DTSTAMP:20260407T202738
CREATED:20210107T201629Z
LAST-MODIFIED:20210107T201629Z
UID:10070-1620806400-1620837000@trainingnetwork.ca
SUMMARY:Negotiation & Conflict Management Skills - Abbotsford
DESCRIPTION:Participants will improve their skills in communication and negotiation. Participants will learn skills to enhance their ability to de-escalate conflict\, listen effectively\, build mutual respect with others in a construction context and negotiate effectively. \nAt the end of the course participants will be able to: \n• Understand the basic elements of communication and demonstrate effective communication skills with constructors. \n• Understand motivation theory and apply motivational techniques to win trust and engage individuals/teams you work with. \n• Identify different personality styles and how to communicate appropriately and negotiate effectively with each one. \n• Understand the basics of negotiating\, de-escalating conflict and setting the groundwork for effective negotiation. \n• Ask effective questions and listen to others in order to get to the issues behind various negotiation intentions. \n• Getting to a “yes” and closing a negotiation well. \nAudience: \nThe course is designed for construction owners\, project managers\, estimators\, supervisors\, and those involved in construction disputes. \n Register Now!
URL:https://trainingnetwork.ca/event/negotiation-conflict-management-skills-abbotsford-2/
LOCATION:BGC Partners Inc. Office\, 200-2296 McCallum Road\, Abbotsford\, BC\, V2S 3P4\, Canada
CATEGORIES:Business
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210512T080000
DTEND;TZID=America/Vancouver:20210512T163000
DTSTAMP:20260407T202738
CREATED:20210114T193819Z
LAST-MODIFIED:20210114T193819Z
UID:10139-1620806400-1620837000@trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health & Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n\nDue to WorkSafe regulations around the required number of training hours\, this workshop will begin at 8:00 AM sharp. Late arrivals will not be accepted. \nWhat previous participants have said: \n“The facilitator was the key to making this class a success. It could be dry\, boring and tedious\, but not with this instructor!” \n“Very good\, informative and interactive.” \n Register Now!
URL:https://trainingnetwork.ca/event/responsibilities-of-joint-health-safety-committees-burnaby-6/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Health,Safety
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210513T080000
DTEND;TZID=America/Vancouver:20210513T163000
DTSTAMP:20260407T202738
CREATED:20210104T192911Z
LAST-MODIFIED:20210104T192911Z
UID:10030-1620892800-1620923400@trainingnetwork.ca
SUMMARY:Project Accounting & Cost Control - Abbotsford
DESCRIPTION:Participants will learn how to design and read various construction financial reports and improve the business systems of their construction company. \nAt the end of the course participants will be able to: \n• Understand the various types of contracts within the construction industry and the implications to the design of project financial management and stakeholder satisfaction.\n• Understand the estimating process from bid to award to mobilization. Be able to read and understand a General Summary Sheet of the bid and the steps to producing a Project Budget.\n• Understand the various types of Change Order methods within the contract and the implications for Change Order reporting. Be able to link the site resources to a Daily Extra Report and the coding to the General Ledger.\n• Be able to read financial statements: income statement\, balance sheet\, cashflow\, job cost reports\, etc and make decisions on a timely basis.\n• Be able to forecast percentage of completion reports: projected income statements\, job costing and cashflow to satisfy internal and external stakeholders eg.\, banks\, bonding company.\n• Understand and calculate various financial ratios used to understand financial reports and create company dashboards.\n• Understand the holdback requirements of the Builder’s Lien Act and typical invoicing processes used at month end.\n• Be able to calculate aged accounts payable and receivables separate from holdback amounts.\n• Understand the importance of payroll reporting and being able to link this to the project schedule and labour productivity assumptions used by the estimating team.\n• Understand the importance of procurement internal controls and the normal process used for both accrual based accounting and committed cost accounting.\n• Understand the normal close out processes and the reports expected for project budget vs actual\, deficiencies and warranties.\nInstructor: Tim Williams\, B.Econ.\, MBA\, CPA\, GSC is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada. \n Register Now!
URL:https://trainingnetwork.ca/event/project-accounting-cost-control-abbotsford-2/
LOCATION:BGC Partners Inc. Office\, 200-2296 McCallum Road\, Abbotsford\, BC\, V2S 3P4\, Canada
CATEGORIES:Business,Construction,Management
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BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210519T120000
DTEND;TZID=America/Vancouver:20210519T140000
DTSTAMP:20260407T202738
CREATED:20200527T144233Z
LAST-MODIFIED:20201117T181638Z
UID:9604-1621425600-1621432800@trainingnetwork.ca
SUMMARY:WEBINAR: Introduction to Construction Delay Claims
DESCRIPTION:This presentation is meant to advance participants’ understanding of construction delay claims. It will include multiple examples to help explain the principles of delay claims\, the damages and the allocation of responsibility for delay among the project participants. \n\n\nThere will also be a detailed review of planning schedules and as-built schedules\, using different methods of presentation from actual construction projects to assist in explaining these concepts. \nTopics covered: \n\nDelay claims\nLoss of productivity claims\nWays of presenting delay claims\nPreparation of delay claims\nDamages claimed\nHow courts treat claims\n\nInstructor: Mark Braidwood is a principal of SHK with more than 22 years experience.  He is a litigation lawyer with expertise in the areas of construction\, commercial and insurance law. Mark has conducted trials and appeals in all levels of British Columbia courts\, and has acted as counsel in arbitrations\, administrative hearings and mediations. \nMark’s construction practice includes representing all parties involved in construction disputes\, including owners\, developers\, construction managers\, contractors and engineers. Mark’s broad commercial practice includes cases involving shareholder disputes\, director and officer liability\, contract and business disputes\, product liability\, leases\, sale of goods\, and related issues. In Mark’s insurance law practice\, he acts for both insurers and insureds\, defending claims and prosecuting subrogated claims. \nMark lectures and provides seminars to industry and legal professionals. Mark enjoys acting as a Moot Court judge at the University of British Columbia\, and he regularly provides pro bono legal services for Access Justice. \nWebinar time: 12:00pm – 2:00pm Pacific Standard Time (PST) \n\n\n Register Now!
URL:https://trainingnetwork.ca/event/webinar-introduction-to-construction-delay-claims/
LOCATION:Online
CATEGORIES:Business,Construction,Legal
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210528T090000
DTEND;TZID=America/Vancouver:20210528T103000
DTSTAMP:20260407T202738
CREATED:20201117T181545Z
LAST-MODIFIED:20201117T181545Z
UID:9917-1622192400-1622197800@trainingnetwork.ca
SUMMARY:WEBINAR: An Overview of Tendering Law
DESCRIPTION:As a method of procurement\, tendering can be fraught with risks. Errors in accepting or evaluating bids can result in legal liability on the part of the tendering authority.  Errors in the bid submitted in response to an Invitation to Tender can result in legal liability on the part of the bidder.  The law of tenders is complicated and constantly evolving as the courts and the construction industry adapt to new technology and evolving project delivery methods. \nCourse Outline: \n\nIntroduction to the law of tendering including an overview of:\n\n\nThe difference between tenders and RFPs and other procurement methods\nThe bidder’s obligations to the tendering authority\nThe tendering authority’s obligations to the bidder\n\n\nTendering case law update and discussion of recent decisions\nPractical tips and advice on key aspects of tendering\n\nPresenter: Seema Lal is a principal of SHK Law Corporation with particular expertise in the areas of builders liens and construction law.  As a construction lawyer practicing in Vancouver for over 15 years\, Seema’s clients include owners\, developers\, general contractors\, subtrades\, suppliers and design professionals. \nSeema regularly lectures and provide seminars to industry groups both in-house and at various CLEs\, including the Affinity Institute\, the Pacific Business & Law Institute\, the Canadian Construction Institute and the Canadian Credit Institute. She also is an adjunct lecturer in the Engineering Law and Contracts in Civil Engineering course for Civil Engineering students at UBC. \nDisclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice. \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-an-overview-of-tendering-law-3/
LOCATION:Online
CATEGORIES:Construction,Legal
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