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DTSTART;TZID=America/Vancouver:20210805T083000
DTEND;TZID=America/Vancouver:20210805T123000
DTSTAMP:20260408T150205
CREATED:20201124T213126Z
LAST-MODIFIED:20201124T213126Z
UID:9975-1628152200-1628166600@trainingnetwork.ca
SUMMARY:WEBINAR: Emotional Intelligence (EQ) - The Myths and The Mastery
DESCRIPTION:The research is crystal clear – regardless of the type of work\, EQ is the cornerstone of superior performance.  When star performers were analyzed the one consistent common denominator was they had healthy EQ!\n\nThe purpose of this 4 hour course is to demystify EQ\, help people assess their current level of EQ and most importantly provide proven and practical strategies on how to develop ones EQ.\n\nThis workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in both ones professional and personal lives:\n\nBuild better relationships\nLearn to stay calm and deal with stress more effectively\nDeal with difficult people and negative energy\nAchieve greater happiness\n\nContent Overview\n\nWhat EQ really means in practical\, everyday\, real world terms\nWhy EQ is a far more important success factor than IQ\nThe EQ – Happiness Connection\nHow to identity your current level of EQ\nThe predictable attitudes and behaviors of low EQ people\nFour sure-fire strategies on how to develop truly healthy EQ\nHow to deal with unreasonable people with low EQ\nHow to achieve the delicate balance of intellect and emotion and make “common sense decisions\nHow EQ impacts your ability to build and sustain productive relationships\nHow to assert yourself to ensure you get your needs met without appearing like a bully\nHow to stay positive around negative people\n\nThis session is designed to be an interactive experience\, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.\n\nIt is advised to have access to a desktop/laptop/tablet with a webcam and microphone\, as well as reliable internet connection.\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\nWebinar time: 8:30am – 12:30pm Pacific Standard Time (PST)\n Register Now!
URL:https://trainingnetwork.ca/event/webinar-emotional-intelligence-eq-the-myths-and-the-mastery-2/
LOCATION:Online
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210811T080000
DTEND;TZID=America/Vancouver:20210812T123000
DTSTAMP:20260408T150205
CREATED:20201120T205623Z
LAST-MODIFIED:20201120T205623Z
UID:9936-1628668800-1628771400@trainingnetwork.ca
SUMMARY:WEBINAR: Leading and Managing Organizational Change
DESCRIPTION:Set up in 2 – 1/2-day live instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar. \nDo you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes? \nThis seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees\, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops\, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change\, both from a personal and professional perspective. \nIn this seminar\, you’ll: \n\nUnderstand the impact change and transitions have on you and your employees\nLearn how to adapt to and be resilient to change\, whether the change is from a people\, process\, or technology transformation\nDevelop approaches to managing and leading change\nUse pragmatic tools to help you with anticipating and addressing resistance to change\, engaging with stakeholders\, and facilitating change\n\nInstructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \nWebinar times: \nAugust 11\, 2021    8:30am – 12:30pm Pacific Standard Time (PST) \nAugust 12\, 2021    8:30am – 12:30pm Pacific Standard Time (PST) \nThere is no opportunity to re-schedule or request for a partial refund if a student cannot attend both sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program. \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-leading-and-managing-organizational-change/
LOCATION:Online
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210811T083000
DTEND;TZID=America/Vancouver:20210812T123000
DTSTAMP:20260408T150205
CREATED:20201124T213625Z
LAST-MODIFIED:20201124T213625Z
UID:9984-1628670600-1628771400@trainingnetwork.ca
SUMMARY:WEBINAR: Effective Management Skills
DESCRIPTION:Set up in 2 – 1/2-day live\, instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar.\n\nEveryone agrees that the most important asset of any organization is the human asset.  Thus\, the all-important question becomes – How much untapped potential\, energy\, commitment and creativity currently exists within your organization\, team or department?  What would it mean to your culture and bottom-line if you could learn to unleash just 10% more of the latent human potential?\n\nThis course is for all managers\, supervisors\, team leaders or anyone who is responsible for achieving results through people and who want to bring the best out in people.\n\nParticipants will deepen their understanding of motivation\, engagement\, delegation / empowerment and practical feedback skills in this interactive (NO role plays)\, high energy and thought-provoking seminar.\n\nParticipants will learn proven\, powerful and practical strategies and techniques that will last a lifetime and can be applied the next day.\n\nModule ONE – Creating a Culture of Engagement & Teamwork\n\nUnderstanding group dynamics and how to develop team synergy\nThe 11 characteristics of high-performance teams (assessment tool)\nTeam meeting communications (assessment tool)\nDeveloping clear performance expectations for the team\nThe four core elements of a high-performance team\nThe most common team pitfalls and how to avoid them\nThe seven roles of a highly effective team leader\n\nModule TWO – Delegation & Empowerment\n\nThe principles of effective delegation\nWhat empowerment really means and why it is so important\nThe complete 7 step delegation process\nThe risks and restrictions of empowering people\nHow to determine how much freedom and latitude to give an employee in terms of  “how” to do a task\nThe vital importance of developing clear “outcome-based” performance expectations whenever possible\nA tool to determine what performance feedback is appropriate to give each employee\nHow to teach and facilitate a process for employee problem solving to prevent reverse delegation\nThe essential difference between accountability and responsibility\n\nModule THREE – Core Communication Skills\n\nHow to create constructive coaching conversations (effective one-on-one communication)\nHow to listen so that people feel understood\nHow put forth ones opinion or idea in manner most likely to gain acceptance and buy-in\nHow to say no to some without rupturing the relationship\nHow disagree someone without being disagreeable\nHow to confront someone who’s behavior is problematic to you in a manner that minimizes defensiveness and best produces desired behavior change\n\nModule FOUR – Coaching & Feedback Skills\n\nHow to ensure what you say “sticks” with people delivering your message in a manner that optimizes clarity of understanding\nThe essential difference between influence and persuasion\nHow to plan and prepare for delivering difficult Re-directive feedback\nHow to deliver Re-directive feedback in a manner that no one gets hurt\nThe four steps and four levels of Re-directive feedback\nHow to deliver Re-enforcing or positive feedback in a manner that makes it meaningful\n\nThis session is designed to be an interactive experience\, similar to our in-person workshops. Participants should expect to interact with the instructor and other participants.\n\nIt is advised to have access to a desktop/laptop/tablet with a webcam and microphone\, as well as reliable internet connection.\n\nInstructor: Greg Campeau has delivered over 2400 presentations and workshops throughout North America providing strategies and solutions that support both personal and organizational success. He has established a client list that includes organizations like Finning\, Lafarge\, NHL Coaches Association\, BC Hydro\, Rogers Wireless\, APEG BC\, SNC Lavalin\, Klohn Crippen Berger and many more.\n\nWhat previous participants said:\n\n“This course was not good\, it was excellent!”\n\n“Overall\, this is honestly the best one-day course I have ever attended.”\n\n“Comprehensive and valuable.”\n\n“Instructor has excellent communication skills – very engaging.”\n Register Now!
URL:https://trainingnetwork.ca/event/webinar-effective-management-skills-3/
LOCATION:Online
CATEGORIES:Business,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210812T080000
DTEND;TZID=America/Vancouver:20210813T163000
DTSTAMP:20260408T150205
CREATED:20210104T195842Z
LAST-MODIFIED:20210104T195842Z
UID:10040-1628755200-1628872200@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Vancouver
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \n\nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course.  \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layout and and presentation.” \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-vancouver/
LOCATION:Vancouver Regional Construction Association\, 3636 E 4th Avenue\, Vancouver\, BC\, V5M 1M3\, Canada
CATEGORIES:Business,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210818T073000
DTEND;TZID=America/Vancouver:20210818T120000
DTSTAMP:20260408T150205
CREATED:20201103T213712Z
LAST-MODIFIED:20201103T213712Z
UID:9910-1629271800-1629288000@trainingnetwork.ca
SUMMARY:Difficult Conversations in the Workplace - Burnaby
DESCRIPTION:You interact with or manage people. There will be times when you need to speak with individuals about any number of topics and you think will not be received well. And sometimes we simply put those uncomfortable conversations off\, until things come to a boiling point. Maybe you tried but things went badly. Or maybe you fear that talking about an issue will only make things worse. While you cannot control the reactions of others\, you can prepare\, anticipate\, deescalate and keep the conversation going to a productive outcome. \nIn this session you will learn: \n\nHow to prepare yourself for a difficult conversation\n\n\nHow to anticipate possible responses from the other party and what to do when they come\nAnd some important skills that will help in any conversation\n\nPresenter: Christian Codrington\, CPHR \nChristian has held senior management roles with a number of significant employers throughout his career prior to starting Forum HCM. In his previous engagement\, Christian built the human resource function at the Industry Training Authority (ITA). This has included updating and implementing a revised compensation framework\, marketing and updating the benefits plan and developing a performance management system. \nPrior to this role and while at the Chartered Professional in Human Resources – BC (CPHR)\, he led teams responsible for professional development\, metrics\, and the office of the registrar for the CHRP designation. Christian was also responsible for government relations\, starting the association down its path to become a self-regulated profession. \nBefore CPHR\, Christian was with Best Buy Canada\, leading a human resource team. He has also worked at Starbucks Coffee\, as an employee/labour relations specialist and coach to senior leaders and staff; the Children’s & Women’s Health Centre of BC (C&W)\, and Service Canada in various HR/LR roles. In his previous jobs he has been responsible to deliver many human resource related initiatives\, negotiated\, interpreted and managed within the parameters of numerous collective agreements\, as well as represented each organization at administrative tribunals\, such as the Labour Relations Board\, the Human Rights Tribunal and small claims courts. \nHe has appeared in dozens of radio\, print and television features including the Vancouver Sun/Province\, Globe & Mail\, Business in Vancouver\, Global News\, CBC News\, the Current\, the Early Edition providing expert commentary on human resource related subjects. \nChristian graduated from Simon Fraser University with an undergraduate degree in Business Administration concentrating in Organizational Behaviour. He also supplemented those learnings with two certificates from the Justice Institute of BC. One in Conflict Resolution and Third Party Negotiation and another in Mediation. \nWhat previous participants have said: \n“Everything presented was on point. I chose this workshop because of the topic and was happy with it.” \n“Very personable and involved those attending well through conversation.” \n“Engaging!” \n“Very experienced and knowledgeable presenter.” \n\n Register Now!
URL:https://trainingnetwork.ca/event/difficult-conversations-in-the-workplace-burnaby/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210818T080000
DTEND;TZID=America/Vancouver:20210818T163000
DTSTAMP:20260408T150206
CREATED:20210114T194034Z
LAST-MODIFIED:20210114T194034Z
UID:10145-1629273600-1629304200@trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health & Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n\nDue to WorkSafe regulations around the required number of training hours\, this workshop will begin at 8:00 AM sharp. Late arrivals will not be accepted. \nWhat previous participants have said: \n“The facilitator was the key to making this class a success. It could be dry\, boring and tedious\, but not with this instructor!” \n“Very good\, informative and interactive.” \n Register Now!
URL:https://trainingnetwork.ca/event/responsibilities-of-joint-health-safety-committees-burnaby-9/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Health,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210819T080000
DTEND;TZID=America/Vancouver:20210820T163000
DTSTAMP:20260408T150206
CREATED:20210104T195411Z
LAST-MODIFIED:20210104T195411Z
UID:10037-1629360000-1629477000@trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Abbotsford
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \n\nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course.  \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layout and and presentation.” \n Register Now!
URL:https://trainingnetwork.ca/event/supervisory-and-management-skills-abbotsford/
LOCATION:BGC Partners Inc. Office\, 200-2296 McCallum Road\, Abbotsford\, BC\, V2S 3P4\, Canada
CATEGORIES:Business,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210824T083000
DTEND;TZID=America/Vancouver:20210824T163000
DTSTAMP:20260408T150206
CREATED:20210120T155910Z
LAST-MODIFIED:20210120T155910Z
UID:10157-1629793800-1629822600@trainingnetwork.ca
SUMMARY:Construction Industry Ethics - Vancouver
DESCRIPTION:By maintaining high ethical standards\, and being consistent in our practices\, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day. \nEffective 2017\, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion). \nNote: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.  \nInstructor: Tim Williams\, MBA\, B.Econ.\, CPA\, GSC\, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada. \n Register Now!
URL:https://trainingnetwork.ca/event/construction-industry-ethics-vancouver-10/
LOCATION:Vancouver Regional Construction Association\, 3636 E 4th Avenue\, Vancouver\, BC\, V5M 1M3\, Canada
CATEGORIES:Business,Construction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210824T083000
DTEND;TZID=America/Vancouver:20210825T123000
DTSTAMP:20260408T150206
CREATED:20201120T205001Z
LAST-MODIFIED:20201120T205001Z
UID:9930-1629793800-1629894600@trainingnetwork.ca
SUMMARY:WEBINAR: Providing Exceptional Customer Service
DESCRIPTION:Set up in 2 – 1/2-day live instructor lead online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar. \nIn today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is a Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \nWebinar times: \nAugust 24\, 2021            8:30am – 12:30pm Pacific Standard Time (PST) \nAgustu 25\, 2021            8:30am – 12:30pm Pacific Standard Time (PST) \n Register Now!
URL:https://trainingnetwork.ca/event/webinar-providing-exceptional-customer-service-3/
LOCATION:Online
CATEGORIES:Business
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20210826T080000
DTEND;TZID=America/Vancouver:20210827T163000
DTSTAMP:20260408T150206
CREATED:20210104T190351Z
LAST-MODIFIED:20210104T190351Z
UID:10026-1629964800-1630081800@trainingnetwork.ca
SUMMARY:Construction Project Management - Abbotsford
DESCRIPTION:Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project. \nAt the end of the course participants will be able to: \n• Understand the importance of project planning \n• Understand the Project Management Body of Knowledge (PMBoK 5th Ed) \n• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project \n• Use risk management tools and mitigate for risk \n• Understand the estimating process \n• Understand the importance of scheduling and use appropriate scheduling tools \n• Understand expectations management and adapt communication accordingly \n• Understand the components of projects – labour\, materials and overheads – and use of techniques to maximize job profitability and minimize costs \n• Do post-mortem analysis after project completion \n• Understand the impact and methodology of construction cost control \n• Use of site and office project cost control methods \n• Use Construction Industry Codes to analyse costs vs budget \n• Adapt the project estimate to a project budget \n• Understand how job costing fits within the overall accounting systems \n• Understand Return on Investment (ROI) and how this impacts required project profit margins \n• Understand the contract process from bidding to project close-out \n• Use of job profit forecasting methods to integrate into company forecasting systems \n• Understand the importance of cash flow projections for construction companies \nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \n Register Now!
URL:https://trainingnetwork.ca/event/construction-project-management-abbotsford-3/
LOCATION:BGC Partners Inc. Office\, 200-2296 McCallum Road\, Abbotsford\, BC\, V2S 3P4\, Canada
CATEGORIES:Construction,Management
END:VEVENT
END:VCALENDAR