Supervisory and Management Skills – Kelowna

Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.

At the end of the course participants will be able to:

• Understand the differences between leadership, management and supervision

• Identify different leadership styles and approaches

• Apply different leadership styles to deal with various situations

• Knowledge of motivational theories – Mazlow, Herzberg, MARS

• Ability to enhance individual and group performance and engagement

• Understand different personality styles and how to communicate appropriately

• Effectively manage time

• Understanding stress and how to manage it at work

• Knowledge of substance abuse, recognition and prevention

• Conduct a successful toolbox talk

• Appropriately discipline and/or terminate staff

• Apply various negotiating skills

• Deal with difficult people, conflict and confrontation

• Use collaborative decision making skills

• Understand a systems approach to management of construction companies