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Supervisory and Management Skills – Kelowna
April 23, 2018 @ 8:00 am - April 24, 2018 @ 4:30 pm
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.
At the end of the course participants will be able to:
• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Knowledge of motivational theories – Mazlow, Herzberg, MARS
• Ability to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understanding stress and how to manage it at work
• Knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies
Register Now!