WEBINAR: The HR Series: Dealing with Difficult People

Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will learn how to turn difficult situations into opportunities for growth.

In this 1.5 hour live online session we will explore strategies on:

• How your own attitudes and actions impact others.
• New and effective techniques for dealing with difficult people.
• Techniques for managing and dealing with anger.
• Dealing with difficult people and difficult situations.

Presenter: Pamela Bragg

Pamela Bragg is the owner of Sarkany Management Inc., a Human Resources Consulting firm, which offers a broad range of HR services. Pamela has a comprehensive background in executive level human resources and holds a Masters Certificate in Strategic Human Resources & Organizational Change.

Disclaimer: The content of this presentation is for informational purposes only and should not be construed as legal advice.

Webinar time: 11:00am – 12:30pm Pacific Standard Time (PST)